Pollo Tropical
4211 NW 36th St, Miami Springs
(305) 884-2268
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Always busy! But food is great š
Atmosphere: 3
Food: 5
Service: 3
Excellent service with tasty flavorful food! Unique menu with different sauces to try. True to Florida and the cultural!
š¤¤The best tropical chicken in MiamišÆ
Atmosphere: 5
Food: 5
Service: 5
I've been waiting in line for over 30 minutes because someone has to come to my car to take my order. I don't know if the speaker is broken, but if it is, it should be fixed to avoid this long wait! š©šā³ #CustomerService #Waiting #Order
Atmosphere: 2
Food: 5
Service: 2
Every time I come here, I leave completely satisfied
Atmosphere: 5
Food: 5
Service: 5
Fresh food, fast service with a casual atmosphere. One of my favorite Polloās in South Florida.
Atmosphere: 5
Food: 5
Service: 5
Awesome food š
Atmosphere: 5
Food: 5
Service: 5
Great service! Everyone was very nice
Hair in the plate & they did not gave me the rice, drove away & notice both & they try to tell me i can not get my money back until i start to escalate it to a fight
This has to be the TOP Pollo Tropical in all of South Florida. The lines for drive thru are always around the corner, if you can find parking get off and order inside. The chicken is ALWAYS and I mean ALWAYS 20+ years Iāve eaten here, fresh of the grill. I think because of the volume of guests near airport that have to keep cooking all day long. The food is so good, beans, rice, plantains, even the dessert is yummy. Thank you for offering great prices and quality food to the community!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excellent service
I wasnāt going to leave this review the many times things have been unpleasant but I think today did it.
I had many situations where the staff here is just astronomical LAZY. Thereās an employee taking your order in the drive thru line, I forgot to add my drinks when I arrive to the window. MIND YOU I HAVENT EVEN PAID, I ask to add my soft drink the lady flat out told me no she couldnāt do that because there a line and it will take her to much time to punch in my drinks.
Thereās many more stories but point is avoid this location. HORRIBLE CUSTOMER SERVICE.
Atmosphere: 1
Food: 5
Service: 1
Omg it was very busy and loud and overly crowded. They called my number in Spanish which I don't speak so the worker had to read my receipt in order to give me the correct food and my wife has a very sensitive stomach so I thought this would be a great place to eat but I was wrong the food tasted old and caused her a week of throwing up and a hospital visit ughhhh. STAY AWAY!!!
Atmosphere: 1
Food: 1
Service: 1
Itās ridiculous that to get a refill you have to stand back in a 10 people line
So yummy
Loading...