Pollo Tropical

4211 NW 36th St, Miami Springs
(305) 884-2268

Recent Reviews

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Hensly Carlyn

It’s ridiculous that to get a refill you have to stand back in a 10 people line

Emilia Spencer

So yummy

Alex Licea

I gave this place the benefit of the doubt and went back a second time after getting sick the first time. The brown rice smells like gas (propane) and whenever they have someone outside taking orders it just complicates things. I'll skip this place moving forward, it's not worth knowing if I'll get sick or not, and honestly it doesn't taste good enough to gamble it.

Chris Coonshead

Good food, English is a bit tough though.

Ryan Carns

It's fast food (chicken). Apparently Spanish is the language that needs to be spoken to order or understand your order number, when it called out.
It was difficult to get our order the way we wanted it. Our cashier was soft spoken for all the kitchen noise right behind her. She could barely understand us, and we could barely understand her. Once we got our order straightened out, it was presented as a dine in order, instead of a 2 go order. This was quickly corrected.
The food quality was good. It's what one would expect. (Not horrible, but not 5 star dining)
We had a chicken sandwich, a bowl, plantains and the leches cake..
4/27/2025. Order# 317318

Angel Garcia

It gets very busy and the staff will outright ignore you. The food was great and hit the spot in a pinch.

Toyota and Lexus Supercharged

My friend having fun after we ate

Mi Kha

Employees do their best but the store is always out of food after 8pm. No place to sit down or hide from rain/sun if you walk there.

Brian Lyday

Good pollo!!! We'll seasoned and juicy. The sides and deserts are good as well. If you want your order modified, brush up on your Spanish or pull out your Google translatorπŸ˜‰
Got my order served quick and HOT!!! Just the way I like itπŸ˜‹ The restaurants were clean and well kept. A definite return when I'm in the area!

Jaime Cortez

I dont care much about the service. This is the best chicken and the sides are awesome.

Omar's Wholesale flowers

Service is slow now also they got more expensive and the food was burnt the chicken was so bad . Small amount of food for price. Do not recommend

Marcos A

Even the other customers were nice and polite. Food was great and prepared properly at a fair price.

Al Baez

It was cheap and delicious. Paid cash but didn't get any receipt. The chicken tasted really good, but the leg was broken. I had to chew carefully and spit out the pieces of bone.

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Ivan Soberal

For fast latin food, it's OK

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