Terrible customer service and the bathroom cannot be used because they have merchandise in the bathroom i was like you got to be kidding but no she wasn't joking i love 7-Eleven but this one is the worst one
Raque C.
Nasty cashier who throw away my slurpee when I told her she charge for a small when I had no choice to serve my slurpee in a small big gulp cup because the small slurpee cup were unavailable. Her excuse was the barcode were not the same. Excuse me, use your common sense and manually input then. It's the same ounces. She said "what do you want me to do get the cups from the warehouse?" I said yes that's your responsibility not mine" she took my slurpee and threw it out. " wow I asked for a manager and she said she was the manager" I couldn't believe they'd hire such an unprofessional person like that as one. She went as far as saying she was video taping me.. what kind of people are we hiring to serve the public? I'd like someone from 711 to respond back and take this complaint further. Thank you
Fernando
Very rude employee at 12am saturday closed store early with 10 people outside , he told us he would call the police if we didnt leaveAgain tonight monday october 2 2023 same employee closed store thats 24 hrs openAlso never prepared snacks at anytime.
Michael Almira
Terrible attention, the bathroom is only for them
Reel Good Fish’n
To the OWNER fire your manager get one that matters one that’s gonna make a difference and get things right. I come here every day, waste money and it’s just a waste of time and money. This place should just be closed down. The employees are awful. Nothing is ever right and the person in charge must not be doing a great job, because everything is still screwed up every single day I had to come in and listen to this annoying beeping that never freaking ends because nobody does something about the beeping close this store down it’s awful!!!!!
Raul mauricio Diaz
Very bad customer service, Mr. ThickWho was in front, with a very bad attitude.According to him, there is no bathroom, it is out of service.Or he doesn't want anyone to enter the bathroom. He treats me in a defiant and cold way likeSo that it doesn't bother him anymore. I will never even go back to buy a candy. They should lower it from 1.9. 0.0 lousy place
Adrian Wickline
Good Service
René Gómez
Is not open at 1:00
Rafael Antonio Abreu
Very insensitive place. A few minutes ago the girl in the counter told me I couldn’t warm up my lunch. I was shocked. I told her I was a courier with a nationwide Corporation and always use 7eleven without any problem. She told me That it was per her manager and that every location was different. Sadly she spoke to me without any kindness whatsoever. She just didn’t care. I regret she told me that right after I full up my company car tank with their gas. I would have take my business some place else. Always took pride in 7eleven service to us drivers. I hope they change cause I see lot of bad review on fairly new place.
Erik Santovenia
You think when you walk into an establishment like 7-11, that you would get a Hello or a Good Evening, nope! Have an employee with their back turned screaming "I'm closed for the next 10-15 minutes". Some rude, onery people!
The service is the worst, they don't fully understand that it is a service station, the vendors serve you with a bad face and a bad mood, they don't provide the bathroom and you have to leave your bag at the entrance, you can't heat your food in the microwave
Jose Herrera
I really do not recommend this place since it is not a pleasant stop here, very bad Attention and they have a policy not to provide the bathroom to the public, something that if I use this stop to relax and refresh myself I will not be able to do it, with a man who I thought he was the manager but with what he told me "if you see that we don't provide the bathroom why do you come here" and with that answer he made me understand that he is not a manager, much less an owner, I saw him as just another employee... . This problem has been going on for a long time, so I went 6 months ago and they didn't provide the bathroom, they told him it was out of order and now the same problem continues a couple of days ago, so it's not worth going there.
Miguel Arbeloa
The cashier was super rude and very bad tempered.
Robert Sanchez
I have been a member with seven eleven since I knew it existed. The manager at this location was extremely rude to her employees in front of guests I am a manager and there is absolutely no need to yell at employees and repeat the same directive over and over we all heard what she needed from them the first three times I would have a very hard time working for her and I personally apologized to her employees for the way she spoke to them very unprofessional you can have a quick team leading meeting when there are no customers give them the direction you want to go towards and go from there. If they do not follow your direction after that then that would be another one on one conversation you can have with them in private. Guests do not need to hear all of that especially the fact over and over about expired product on shelf just makes us want to go elsewhere
Cesar
TERRIBLE PLACE. The worst 7-Eleven I’ve ever seen. DO NOT Go there. Rude staffNo bathroom No water, no soap.
Terrible customer service and the bathroom cannot be used because they have merchandise in the bathroom i was like you got to be kidding but no she wasn't joking i love 7-Eleven but this one is the worst one
Nasty cashier who throw away my slurpee when I told her she charge for a small when I had no choice to serve my slurpee in a small big gulp cup because the small slurpee cup were unavailable. Her excuse was the barcode were not the same. Excuse me, use your common sense and manually input then. It's the same ounces. She said "what do you want me to do get the cups from the warehouse?" I said yes that's your responsibility not mine" she took my slurpee and threw it out. " wow I asked for a manager and she said she was the manager" I couldn't believe they'd hire such an unprofessional person like that as one. She went as far as saying she was video taping me.. what kind of people are we hiring to serve the public? I'd like someone from 711 to respond back and take this complaint further. Thank you
Very rude employee at 12am saturday closed store early with 10 people outside , he told us he would call the police if we didnt leaveAgain tonight monday october 2 2023 same employee closed store thats 24 hrs openAlso never prepared snacks at anytime.
Terrible attention, the bathroom is only for them
To the OWNER fire your manager get one that matters one that’s gonna make a difference and get things right. I come here every day, waste money and it’s just a waste of time and money. This place should just be closed down. The employees are awful. Nothing is ever right and the person in charge must not be doing a great job, because everything is still screwed up every single day I had to come in and listen to this annoying beeping that never freaking ends because nobody does something about the beeping close this store down it’s awful!!!!!
Very bad customer service, Mr. ThickWho was in front, with a very bad attitude.According to him, there is no bathroom, it is out of service.Or he doesn't want anyone to enter the bathroom. He treats me in a defiant and cold way likeSo that it doesn't bother him anymore. I will never even go back to buy a candy. They should lower it from 1.9. 0.0 lousy place
Good Service
Is not open at 1:00
Very insensitive place. A few minutes ago the girl in the counter told me I couldn’t warm up my lunch. I was shocked. I told her I was a courier with a nationwide Corporation and always use 7eleven without any problem. She told me That it was per her manager and that every location was different. Sadly she spoke to me without any kindness whatsoever. She just didn’t care. I regret she told me that right after I full up my company car tank with their gas. I would have take my business some place else. Always took pride in 7eleven service to us drivers. I hope they change cause I see lot of bad review on fairly new place.
You think when you walk into an establishment like 7-11, that you would get a Hello or a Good Evening, nope! Have an employee with their back turned screaming "I'm closed for the next 10-15 minutes". Some rude, onery people!
Restaurantji Recommends
The service is the worst, they don't fully understand that it is a service station, the vendors serve you with a bad face and a bad mood, they don't provide the bathroom and you have to leave your bag at the entrance, you can't heat your food in the microwave
I really do not recommend this place since it is not a pleasant stop here, very bad Attention and they have a policy not to provide the bathroom to the public, something that if I use this stop to relax and refresh myself I will not be able to do it, with a man who I thought he was the manager but with what he told me "if you see that we don't provide the bathroom why do you come here" and with that answer he made me understand that he is not a manager, much less an owner, I saw him as just another employee... . This problem has been going on for a long time, so I went 6 months ago and they didn't provide the bathroom, they told him it was out of order and now the same problem continues a couple of days ago, so it's not worth going there.
The cashier was super rude and very bad tempered.
I have been a member with seven eleven since I knew it existed. The manager at this location was extremely rude to her employees in front of guests I am a manager and there is absolutely no need to yell at employees and repeat the same directive over and over we all heard what she needed from them the first three times I would have a very hard time working for her and I personally apologized to her employees for the way she spoke to them very unprofessional you can have a quick team leading meeting when there are no customers give them the direction you want to go towards and go from there. If they do not follow your direction after that then that would be another one on one conversation you can have with them in private. Guests do not need to hear all of that especially the fact over and over about expired product on shelf just makes us want to go elsewhere
TERRIBLE PLACE. The worst 7-Eleven I’ve ever seen. DO NOT Go there. Rude staffNo bathroom No water, no soap.