Good food. Nice and restaurant inside and great staff.
Atmosphere: 4
Food: 4
Service: 4
Nestor Moreno
Today, I went to that restaurant to buy a pizza to go. The person who attended me, who was at the register today, was not friendly, nor was she disrespectful. But you know, you want to have better service or a warm attention that makes you feel welcome where you are. And it’s something you’re buying, something you’re paying for. It’s not something you’re getting for free. The food was good, but the cashier’s service today was not good at all.
Atmosphere: 2
Food: 5
Service: 2
Mary
I have been ordering food and also dining in Amicis for years, always loved it. This time I ordered several pies, garlic bread, and shrimp Alfredo. I was extremely disappointed in the food. The garlic bread was dry with very little garlic and olive oil. The pizza was under cooked and the shrimp was rubbery and had a funny taste. I'm hoping they improve, it was one of my favorite.
Atmosphere: 5
Food: 2
Service: 3
Isabella Alvarado grajales
The truth is, the person who was at the entrance was so rude that he made us wait a while while he cleaned a table, with other tables unoccupied, I didn't get to try the food but with the attention they made me leave
Atmosphere: 1
Food: 1
Service: 1
Euclides Hidalgo
I dint like the grilled salmon it was the worst thing I ever ate it was digusting it tasted like oil with water it was small and the mash potatoes was bigger than the salmon and it was so cold and it tasted like the Publix mash potato for that freaking 28 dollars for such bad food
Dietary restrictions: Lo detests
laura laza
I never Leave bad reviews but I am a bit upset! I went on 1/05 and I used to come to this restaurant often but unfortunately yesterday was my last! I ordered a Penne Vodka with salmon everything seemed great until 3 hours later I had to go to the hospital for food poisoning and all the food came back up!!! (Definitely not a good time) Please be careful when ordering any fish related items at this restaurant.
Atmosphere: 3
Food: 1
Service: 3
Dayessi Varela
Horrible experience, completely lacking professionalism. The hostess was extremely rude and food was horrible. Would not recommend at all, nothing salvageable about this place. Take your money elsewhere
Atmosphere: 1
Food: 1
Service: 1
Julie Rodriguez
Disgusting . Very inconsistent sometimes it’s good and creamy other times it’s like this greasy literally nothing like penne alla vodka the cream is probably old and that’s why it’s separates so fast. Not coming here again
Atmosphere: 1
Food: 1
Service: 1
Amanda C
I’ve been a loyal customer of this neighborhood Italian spot for years because of their great food, but sadly, I’ve had enough of the frustrating service. Recently, I tried ordering directly through their website to avoid UberEats fees. Big mistake. The website automatically added a 20% tip and a $3 delivery fee, totaling $15 in fees, with no way to edit it. Even worse, I couldn’t select a cash payment option because the order “exceeded the amount.”
When I called to cancel, as their website suggests, the woman on the phone told me it wasn’t possible. Really? If I’m paying a premium to order directly from the restaurant, I expect a smoother process and better customer service.
To make matters worse, the side salad that used to come with entrees is no longer included. Their website still lists dressing options under each entrée (pictured below), so I assumed the salad was part of the order. I even called to remind them, as a previous order had been missing the salad, but was told this time that they stopped including it over a year ago – yet entrée prices have still gone up. After paying $15 in delivery and tip fees and explaining my frustration, you’d think the lady would have added two $2 side salads as a gesture of goodwill, but nope.
The food is fantastic, but the service is abysmal. It’s a shame to see a long-time favorite lose touch with customer experience. I’ll have to think twice before ordering again.
Food: 4
Service: 1
Annie ordonez
Very good food, excellent service. But the place always looks dirty. The floor is sticky, the tables are dirty, and that completely ruins the place. They should give the restaurant a good cleaning and keep it clean. Because the food and service is very good.
Good food. Nice and restaurant inside and great staff.
Atmosphere: 4
Food: 4
Service: 4
Today, I went to that restaurant to buy a pizza to go. The person who attended me, who was at the register today, was not friendly, nor was she disrespectful. But you know, you want to have better service or a warm attention that makes you feel welcome where you are. And it’s something you’re buying, something you’re paying for. It’s not something you’re getting for free. The food was good, but the cashier’s service today was not good at all.
Atmosphere: 2
Food: 5
Service: 2
I have been ordering food and also dining in Amicis for years, always loved it. This time I ordered several pies, garlic bread, and shrimp Alfredo. I was extremely disappointed in the food. The garlic bread was dry with very little garlic and olive oil. The pizza was under cooked and the shrimp was rubbery and had a funny taste. I'm hoping they improve, it was one of my favorite.
Atmosphere: 5
Food: 2
Service: 3
The truth is, the person who was at the entrance was so rude that he made us wait a while while he cleaned a table, with other tables unoccupied, I didn't get to try the food but with the attention they made me leave
Atmosphere: 1
Food: 1
Service: 1
I dint like the grilled salmon it was the worst thing I ever ate it was digusting it tasted like oil with water it was small and the mash potatoes was bigger than the salmon and it was so cold and it tasted like the Publix mash potato for that freaking 28 dollars for such bad food
Dietary restrictions: Lo detests
I never Leave bad reviews but I am a bit upset! I went on 1/05 and I used to come to this restaurant often but unfortunately yesterday was my last! I ordered a Penne Vodka with salmon everything seemed great until 3 hours later I had to go to the hospital for food poisoning and all the food came back up!!! (Definitely not a good time) Please be careful when ordering any fish related items at this restaurant.
Atmosphere: 3
Food: 1
Service: 3
Horrible experience, completely lacking professionalism. The hostess was extremely rude and food was horrible. Would not recommend at all, nothing salvageable about this place. Take your money elsewhere
Atmosphere: 1
Food: 1
Service: 1
Disgusting . Very inconsistent sometimes it’s good and creamy other times it’s like this greasy literally nothing like penne alla vodka the cream is probably old and that’s why it’s separates so fast. Not coming here again
Atmosphere: 1
Food: 1
Service: 1
I’ve been a loyal customer of this neighborhood Italian spot for years because of their great food, but sadly, I’ve had enough of the frustrating service. Recently, I tried ordering directly through their website to avoid UberEats fees. Big mistake. The website automatically added a 20% tip and a $3 delivery fee, totaling $15 in fees, with no way to edit it. Even worse, I couldn’t select a cash payment option because the order “exceeded the amount.”
When I called to cancel, as their website suggests, the woman on the phone told me it wasn’t possible. Really? If I’m paying a premium to order directly from the restaurant, I expect a smoother process and better customer service.
To make matters worse, the side salad that used to come with entrees is no longer included. Their website still lists dressing options under each entrée (pictured below), so I assumed the salad was part of the order. I even called to remind them, as a previous order had been missing the salad, but was told this time that they stopped including it over a year ago – yet entrée prices have still gone up. After paying $15 in delivery and tip fees and explaining my frustration, you’d think the lady would have added two $2 side salads as a gesture of goodwill, but nope.
The food is fantastic, but the service is abysmal. It’s a shame to see a long-time favorite lose touch with customer experience. I’ll have to think twice before ordering again.
Food: 4
Service: 1
Very good food, excellent service. But the place always looks dirty. The floor is sticky, the tables are dirty, and that completely ruins the place. They should give the restaurant a good cleaning and keep it clean. Because the food and service is very good.
Atmosphere: 2
Food: 4
Service: 5
Restaurantji Recommends
Great pizza! When you don’t know exactly what you want, they’ve got a great menu, one of the best lasagna I’ve had!
Atmosphere: 5
Food: 5
Service: 5
Mariana very spectacular, very professional in her service. Blessings, I recommend the place 100% cozy....
Atmosphere: 5
Food: 5
Service: 5
Mariana gave us excellent service. The pizza was very delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Rolls
Delicious food and great service.
Waitress was excellent and the food was too!
Atmosphere: 5
Food: 5
Service: 5
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