Aoki Teppanyaki and Izakaya

Tomas was absolutely amazing. So attentive and just a delight. We will definitely be back.

Atmosphere: 5

Food: 5

Service: 5

This used to be my favorite place to eat and my most recent visit will definitely be my last unfortunately. The hostess wearing the name tag Carla was incredibly unfriendly, never once smiling nor bothering to look at me. I was not given a choice of where I wanted to be seated, which is not an issue, just abnormal to all my previous lunch time visits. Past asking me “how many” she never said a word to me including when she sat me and I said thank you, I was met with more silence. The server was ok but also not overly friendly nor attentive. Our cups of water were dirty and had grime floating in the bottoms of both glasses and the sushi rolls in the bento box were made of under cooked rice making the rolls crunchy and extremely unpleasant. Perhaps good service is no longer a priority here as there is an automatic 18% gratuity included in the bill.

Atmosphere: 1

Food: 1

Service: 1

I like to go to Aoki for the chirashi donburi which is super good. This time I wanted to treat me the omakase menu … I wish I didn’t.
I had to wait over 20’ to receive an overgrown handroll, then 40’ later a mini poke, 2 tiny sashimis 5’ afterwards, then 2 tiny rolls 6’ later and it took 90 minutes for the girl to make them …they offered me a dessert to compensate for the wait, nice gesture.
The waiter did the max but the sushi person (not a chef) was overloaded and we were only 3 clients around the bar.
I will comeback for the donburi BUT not for the omakase which has nothing to do with an omakase menu, very expensive for the little food received. Very disappointed and I feel robbed.

Atmosphere: 3

Food: 2

Service: 4

We had dinner at the hibachi table. The combo filet and chicken as delicious. Our chef was great, entertaining and made jokes through the dinner. The ambiance was perfect for a family dinner.

Atmosphere: 5

Food: 5

Service: 5

The food and drinks are amazing! Even for the kiddos! Im a frequent customer and I'm never disappointed.

Atmosphere: 5

Food: 5

Service: 5

The food came out quickly and was tasty. We enjoyed our gyozas, spicy tuna rolls and bowls. Our waitress was kind and attentive. I haven't tried the hibachi so i can't speak to that but the restaurant was full and flipping tables consistently. Overall a decent place for a meal during a shopping day.

Atmosphere: 4

Food: 4

Service: 4

Very sad experience tonight for my daughter’s 15th birthday. The Chef greeted us at our table after quite a long wait. He unfortunately didn’t have much of a personality and barely interacted with us. After dinner was served and the Chef excused himself, the server did not appear until I had to go find her. She came back to partially clean the table and I asked her for desert. She left the table dirty and eventually came back with desert for my daughter, which consisted of a tempura brownie and ice cream that was still sealed in a plastic wrap. I made the waitress aware who quickly removed it. At this point I just asked for the check to so we could leave after spending two hours there. Terrible service and unfortunately a terrible birthday experience for my daughter. With all the restaurants closing in Dadeland, I am very surprised they let service lapse this way.

Atmosphere: 1

Food: 3

Service: 1

Plastic IN the ice crean - service was horrible - the worst experience I have ever had at a restaurant

Atmosphere: 1

Food: 1

Service: 1

Always a pleasurable experience. Food is great and service is just as good.

Atmosphere: 5

Food: 5

Service: 5

It's my second time there, my friend swears by the place, but we had to wait abit before a chef actually came to cook, and we were served drinks once while constantly trying to get the waitresses attention. She did come eventually, at the end of the meal. I'm not sure about my friend, but the portions were small. I had the steak and shrimp, and it was just three shrimps and the stank was chopped up obviously, but looking at the pictures of others steak shrimp and rice mine was noticeably smaller. My rice was barely to the rim. It was good, and I hadn't eaten all day while doing heavy exercise so I was just happy to get something in my belly. I would probably go back with my friend if she wanted, but I'd prefer a benihana or saito's on my own. The food is actually worth the price and the show is good.

Atmosphere: 4

Food: 3

Service: 2

One of the Worst Dining Experiences I’ve Ever Had – Completely Unacceptable

If I could give zero stars, I would. I came to this teppanyaki restaurant expecting an enjoyable evening — instead, I left frustrated, disappointed, and honestly shocked by the level of disregard shown by the staff.

We waited 1 hour and 20 minutes at the table before any chef even came to cook for us. Not one staff member approached our table to offer an explanation, an update, or even a simple apology. We were completely ignored as if our time and presence meant absolutely nothing.

This wasn’t a busy night. There was no visible chaos. Just pure lack of organization, communication, and basic customer service. How can a restaurant operate this way and still expect returning customers?

What’s worse is that not a single person — manager or otherwise — tried to make it right. No apology, no gesture, nothing. Just silence and indifference.

Restaurants like this rely on experience, not just food, and this was a complete failure on all fronts. I sincerely hope management reads this and takes action, because this was beyond unacceptable.

Do better. Much, much better.

Atmosphere: 1

Food: 1

Service: 1

I won’t give it a 1 star because the food is good but the hostess, Elise, really made it an unpleasant first impression. She asked if we wanted a regular table or hibachi but I’m hard of hearing so I asked her to repeat herself question and she rolled her eyes, said something to her coworker, turned back to me and repeated. I said regular table. She turns back to her coworker and whispers something else, then asks me bar or table; I say table. She takes us over, doesn’t even say anything else just points to two tables (I guess to pick?) then walks away. We waited about 10 minutes in this empty restaurant for the waiter to finally come up to us. Food is good. Otherwise, not a friendly atmosphere.

Atmosphere: 4

Food: 5

Service: 3

Aljun was our cook for today’s hibachi lunch and it was such an enjoyable experience with incredible food! Can’t wait to go back!

Atmosphere: 5

Food: 5

Service: 5

Great!! Food is amazing but nothing super special, it’s a great stop if you like japanese food!! i would definitely recommend stopping by!

Atmosphere: 5

Food: 4

Service: 5

I absolutely love this place. Great atmosphere and amazing service from the staff. Arturo was a great chef made food perfectly and had a few new tricks we haven’t seen before. Highly recommended Aoki!

Atmosphere: 5

Food: 5

Service: 5