The women who work there are rude, they do not provide the service or information correctly, I went to request information and they treated me very badly, they were disrespectful and did not help me at all, simply for requesting information, by politely saying that it was not With them it was enough, it was not necessary for ALL of them to treat me badly and be so disrespectful, they respond badly and aggressively. They should train the staff to deal with the public because it is the image of the company that they are representing or the manager should be more aware of the staff, because the ones who were charging were ruder than the others. The location is located in the hospital of the Jackson in Miami, in front of the pharmacy.
Atmosphere: 1
Service: 1
Aleisha McCutcheon
I patronize this business often being that it is close to my job! However today I went there and upon purchasing my lunch I asked for a cup of water, they offered me a cup of water as if I did not just spend $15 on my lunch there. When I inquired about why I was being offered a different size water than before, I was then asked do I want a top. I would think being that I patronize this business often and let me add they aren’t cheap, the least I could be given was an actual au bon pain cup with water and a top!
Atmosphere: 3
Food: 3
Service: 2
damaris vasallo
Excellent
Atmosphere: 5
Food: 5
Service: 5
Kimberly Bakuuba
I tried very hard not to look at the prices so I may enjoy my meal; a little expensive but worth the treat & taste wonderful?and the AMERICAN Coffee is awesome??. Thank you all for great food & coffee!WOW!Vegetarian options: If the option has meat, chicken or tuna; they make all sandwiches fresh so it's not added and the price is adjusted because the flesh was not added. Yummy?
Atmosphere: 5
Food: 5
Service: 5
Melissa Hidalgo
The prices are great, the food amazing, and the service is amazing! The manager is a great person and super attentive!
Atmosphere: 4
Food: 5
Service: 5
LAZARO A
Don't go here - it's a waste of your time and money. I used to go every morning for breakfast and the service and quantity and quality is going down the hill, yesterday I asked for a banana milkshake large $5.45 and the employee peeled a banana and just put a quarter of if in the milk shaker lots of ice and milk I inquired her if for a shake of almost 6.00 bucks they do not put the entire banana and she said to me that is the norm so for every banana they are making almost 18 bucks 3 milkshakes that is a rip off ,for a whole hand of ripe bananas in any market would be like $1.80.To tell the history short I also asked for a butter toast the size is not the same as 3 months ago ,now the new norm would fit in your hand ,disrespectful.
Atmosphere: 3
Food: 1
Service: 2
Flawless BunQueen
I am an employee at Jackson health and Every night I find myself waiting in line waiting for the Night Shift to start wasting my break time. The schedule is supposed to be 24 hours. The switching of the shifts never turn out right they’re always approximately 30 to 45 minutes late or always closed at 10 o’clock up until the next employee gets to work That’s when they reopen. It’s not fair to the employees that’s on lunch break they really need to do better. Or change the schedule and tell people that you will reopen back at 11 PM.
Atmosphere: 2
Food: 4
Service: 1
Noel Marmolejos
Night Shift is never on time. We waste our brake time waiting for them to start.
Leonor Fernandez
I used to love butter toasts in this place, but lately every time I order one it’s soaked in butter and even dripping. That is disgusting and a shame for customers. Moreover, in my opinion it is a waste of money for the business because the person that prepares the butter toast is unnecessarily misspending this product.
Atmosphere: 3
Food: 1
Service: 3
Cristal H.
All i will say is yummy yummy!!! By far the best cuban sandwich we have had in a while. Service was top notch food was very tasty an the Atmosphere was great!! We will be coming back here before we head home.
Super convenient location as it's open 24/7. I had the tuna salad sandwich. It was one of the best tuna sandwich I ever had. The French bread was soft. The tuna salad had a delicate balance of green onion and salt. I added cheddar cheese and avocado. The sandwich not big like a subway sandwich was 10.00 pricey but worth it. The sandwich without the add ons is 7.99.Ps. Of course this location has alot of panhandling proceed with caution.
Atmosphere: 3
Food: 5
Service: 5
Emerald H.
food is ok not too bad but staff was horrible. Extremely poor service. The owner himself is full of himself. Avoid this place as there nothing memorable about it.
Suzette Carter
So I don’t usually have this problem at Au bon pain but tonight I had an extremely horrible experience. Apparently during shift change, they close the store and no one wanted to come to the window to explain that to many us waiting outside. Finally the big guy came to the window yelling what didn’t we understand that they were changing shifts. I told him I’ve never experienced this and he just shut the window without given any info. And he said that he was busy doing other things and didn’t have time to come to the window to explain. Very very RUDE. I was choked and I have a picture of him not caring for their customers.
Atmosphere: 3
Food: 3
Service: 1
Susan Clark
Don't go here - it's a waste of your time and money. Just had the worst caprese sandwich ever - hardly any tomato slices, they were hard and green and the bread was dry (seemed unfresh). took 5 full minutes for them to take my order and I was the first in line. Threw my lunch away and went to another vendor nearby.
Shayna R.
Located at the Red garage @ Jackson Memorial - this little restaurant was a welcome surprise. My husband had a very long surgery and got to the room late. I was referred here by the nursing staff to find him some soup or something light to eat besides jello/crackers. I wasn't familiar but the staff there was helpful and patient. Their inside seating was closed but they let me in so I could look around. I settled on the Baked Potato soup and the Veggie. They made sure I had everything I needed and that it was easy for me to carry. My husband loved it. He enjoyed it so much that he asked me to go back a couple days later. Their parfaits are also fresh and delicious. Fresh yogurt with lots of big berries. This place is about 2 hours from where we live and he would like to go back when we do our follow up and hope for the soup! Thank you Au Bon for being there for the staff and for us late nighters that can't find anything anywhere!
The women who work there are rude, they do not provide the service or information correctly, I went to request information and they treated me very badly, they were disrespectful and did not help me at all, simply for requesting information, by politely saying that it was not With them it was enough, it was not necessary for ALL of them to treat me badly and be so disrespectful, they respond badly and aggressively. They should train the staff to deal with the public because it is the image of the company that they are representing or the manager should be more aware of the staff, because the ones who were charging were ruder than the others. The location is located in the hospital of the Jackson in Miami, in front of the pharmacy.
Atmosphere: 1
Service: 1
I patronize this business often being that it is close to my job! However today I went there and upon purchasing my lunch I asked for a cup of water, they offered me a cup of water as if I did not just spend $15 on my lunch there. When I inquired about why I was being offered a different size water than before, I was then asked do I want a top. I would think being that I patronize this business often and let me add they aren’t cheap, the least I could be given was an actual au bon pain cup with water and a top!
Atmosphere: 3
Food: 3
Service: 2
Excellent
Atmosphere: 5
Food: 5
Service: 5
I tried very hard not to look at the prices so I may enjoy my meal; a little expensive but worth the treat & taste wonderful?and the AMERICAN Coffee is awesome??. Thank you all for great food & coffee!WOW!Vegetarian options: If the option has meat, chicken or tuna; they make all sandwiches fresh so it's not added and the price is adjusted because the flesh was not added. Yummy?
Atmosphere: 5
Food: 5
Service: 5
The prices are great, the food amazing, and the service is amazing! The manager is a great person and super attentive!
Atmosphere: 4
Food: 5
Service: 5
Don't go here - it's a waste of your time and money. I used to go every morning for breakfast and the service and quantity and quality is going down the hill, yesterday I asked for a banana milkshake large $5.45 and the employee peeled a banana and just put a quarter of if in the milk shaker lots of ice and milk I inquired her if for a shake of almost 6.00 bucks they do not put the entire banana and she said to me that is the norm so for every banana they are making almost 18 bucks 3 milkshakes that is a rip off ,for a whole hand of ripe bananas in any market would be like $1.80.To tell the history short I also asked for a butter toast the size is not the same as 3 months ago ,now the new norm would fit in your hand ,disrespectful.
Atmosphere: 3
Food: 1
Service: 2
I am an employee at Jackson health and Every night I find myself waiting in line waiting for the Night Shift to start wasting my break time. The schedule is supposed to be 24 hours. The switching of the shifts never turn out right they’re always approximately 30 to 45 minutes late or always closed at 10 o’clock up until the next employee gets to work That’s when they reopen. It’s not fair to the employees that’s on lunch break they really need to do better. Or change the schedule and tell people that you will reopen back at 11 PM.
Atmosphere: 2
Food: 4
Service: 1
Night Shift is never on time. We waste our brake time waiting for them to start.
I used to love butter toasts in this place, but lately every time I order one it’s soaked in butter and even dripping. That is disgusting and a shame for customers. Moreover, in my opinion it is a waste of money for the business because the person that prepares the butter toast is unnecessarily misspending this product.
Atmosphere: 3
Food: 1
Service: 3
All i will say is yummy yummy!!! By far the best cuban sandwich we have had in a while. Service was top notch food was very tasty an the Atmosphere was great!! We will be coming back here before we head home.
Restaurantji Recommends
Super convenient location as it's open 24/7. I had the tuna salad sandwich. It was one of the best tuna sandwich I ever had. The French bread was soft. The tuna salad had a delicate balance of green onion and salt. I added cheddar cheese and avocado. The sandwich not big like a subway sandwich was 10.00 pricey but worth it. The sandwich without the add ons is 7.99.Ps. Of course this location has alot of panhandling proceed with caution.
Atmosphere: 3
Food: 5
Service: 5
food is ok not too bad but staff was horrible. Extremely poor service. The owner himself is full of himself. Avoid this place as there nothing memorable about it.
So I don’t usually have this problem at Au bon pain but tonight I had an extremely horrible experience. Apparently during shift change, they close the store and no one wanted to come to the window to explain that to many us waiting outside. Finally the big guy came to the window yelling what didn’t we understand that they were changing shifts. I told him I’ve never experienced this and he just shut the window without given any info. And he said that he was busy doing other things and didn’t have time to come to the window to explain. Very very RUDE. I was choked and I have a picture of him not caring for their customers.
Atmosphere: 3
Food: 3
Service: 1
Don't go here - it's a waste of your time and money. Just had the worst caprese sandwich ever - hardly any tomato slices, they were hard and green and the bread was dry (seemed unfresh). took 5 full minutes for them to take my order and I was the first in line. Threw my lunch away and went to another vendor nearby.
Located at the Red garage @ Jackson Memorial - this little restaurant was a welcome surprise. My husband had a very long surgery and got to the room late. I was referred here by the nursing staff to find him some soup or something light to eat besides jello/crackers. I wasn't familiar but the staff there was helpful and patient. Their inside seating was closed but they let me in so I could look around. I settled on the Baked Potato soup and the Veggie. They made sure I had everything I needed and that it was easy for me to carry. My husband loved it. He enjoyed it so much that he asked me to go back a couple days later. Their parfaits are also fresh and delicious. Fresh yogurt with lots of big berries. This place is about 2 hours from where we live and he would like to go back when we do our follow up and hope for the soup! Thank you Au Bon for being there for the staff and for us late nighters that can't find anything anywhere!