Baskin-Robbins

5128 Biscayne Blvd, Miami
(305) 479-2695

Recent Reviews

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Şükran E.

It is great that this ice cream, which I have always eaten in fancy places before, offers the same taste in this small shop. No matter where we go in the world, the taste of Baskin-Robbins does not change. The staff was also attentive. They even made the little boy who came with his mother try all the ice creams to make him happy. but the child still continued to shout. He didn't like cinnamon and tried to spit it out. However, the staff's attitude was good and they were patient. Congratulations

Adrian Polania

I’ve driven to this location many many times JUST for strawberry ice cream and this location NEVER has it. I call and call and call the location to check their inventory and never an answer. It’s so unfortunate that this is the only location near me that I can get to. I just drove 30 minutes in traffic HOPING that the ice cream is in stock and SHOCKER yet again. Horrible.

Atmosphere: 1

Food: 1

Service: 1

Nicole Andrea Chancerel Diaz

Terrible service for people and Uber delivery people. The store says it closes at 8 at night and at 7:20 they are already closed. They continue accepting orders and do not deliver them. They say it is not their problem. They yell at you and insult you for being Hispanic just for demanding the order that their clients order. Terrible service and poor treatment towards customers. Who are we who make their store work? Without clients who prefer it, their brand would not exist. They should stipulate the actual closing time and they should close Uber early so that food is not ordered. If I could give 0 stars I would give them for the type of people that work in this place.

Atmosphere: 1

Service: 1

Dea Ma

The most ghetto franchise ever, rude staff that can’t find their way out of a paper bag. Always mismanaged, out of stock, dirty, understaffed and should have their franchise status reevaluated.

Service: 1

María Elena Leiva

The saleswoman was very rude awful experience

Atmosphere: 1

Food: 5

kimberly villalobos Zuñiga

This is the third Uber that cancels me because they don't have any flavor, if they won't have anything, don't go to Uber eat, calling for a thousand hours and they don't give signs, they don't answer the phone, nothing, terrible service.

Atmosphere: 1

Food: 1

Service: 1

Thea Nabity

This is the only Baskin Robbins near me in miles. Every time I come here, they don't have ice cream. The guy working here had an attitude with me when I asked. He said that every Wednesday at 4, he has to put the ice cream and defrost the case. I asked if we could still order, and he just gets the ice cream from the freezer. He said, "No. I told you we don't have any now." It is a very hot day, and I wanted to reward my son. Why can't they do this at night?! Oh well, I guess the owners don't mind losing money. There were at least two other families that came in and left, also, because of this.

Atmosphere: 1

Food: 1

Service: 1

Cristina Clark

Horrendous!I just order ice cream for Nurse week.They stole my money.They did not send me the quarts. They sent me 8 ounces cups for the price of the quarts.Don’t order from here

Service: 1

Taylor McCauley

Google says it closes at 8. Showed up at 740 and the woman inside wouldn’t open the door. Mouthed it was closed. Either keep it open until 8 or update your times on here

Chris Li

They don’t answer the phone. Can’t place an order.

Service: 1

Nathali Burgos DeFernandez

I went to this store with my kids and the cashier didn’t want my kids to seat. We were 3 adult and 3 Kid . We tried to seat and she said we can’t not seat . We were about to spent there but we ending leaving as my family was mistreated by this cashier. She didn’t want to said her name but she was African American y a blonde wig. Horrible store , horrible customer customer service , ice cream store not kids friendly

Andres Quiros

Out of world class chocolate. Again. These guys couldn't care less about customer service.

Diana Gutierrez

The Duke boys serve there, they do it very lazily, I ordered a DoorDash and they call me to tell me that there are no brownies or masmellos, I ask them to give me other toopings and they have not sent anything, only the ice cream, it is the second time this has happened to me and I feel cheated
They have to do something ???

Jacob Cid

Food so good

Anita

Great ice cream selection. The cashier was also great, very sweet and professional.

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