I AM DEVASTATED THEY GAVE ME THE WRONG ORDER. I ordered chicken and noodles and I've got steak and rice. WHYYYYY there was only one order there clearly labeled for me and stapled shut and 0 people ordering/in line so I didn't think to unstaple the sealed bag...
Stephanie Zosa
I would always order here pretty often. Today on August 14,2025 I was 100% disappointed with the service I received. We always order our food with a special request of no vegetables EVERY SINGLE TIME. Today we were told we can’t make that modification because they only do it as a favor? So I guess the chef there didn’t wanna do a favor? Yet we’re paying for all this food so I don’t see how that’s a favor. But definitely won’t be here again. And the cashier there also pretended she couldn’t hear us. I never been told a request of no vegetables is a favor?!!!! And chef personally said it when we asked the cashier for a manager or supervisor we weren’t allowed to be connected to one so she passed us the chef. Definitely don’t eat here if you have diet restrictions or allergies because they don’t care. 0/10
Atmosphere: 1
Food: 1
Service: 1
Charlie Feinerman
This review is for an uber eats order I placed.
First, worth noting that I am a HUGE Benihana fan. It’s been my favorite or in my top 5 favorite restaurants since I was a kid. In the restaurant things are great.
Ordering on uber eats is like ordering from Benihanas cousin that has a few screws loose. Food is actually bad. Not just in a “not a normal Benihana meal” kind of way—a little drop off is to be expected, but this may as well not be the same place. It’s not even the Benihana menu, just a subset. And even still the food is not good at all. Awful. Don’t recommend uber eats. Go in person or not at all
Atmosphere: 4
Food: 1
Service: 4
Aarti Jagmohansingh-Maraj
Very salty food.
Kendry Alpi
The cashiers gave excellent service, very attentive and helpful, really recommend going.
Atmosphere: 5
Food: 5
Service: 5
Katherine Sharlot Oropeza Ferrer
The cashiers are super helpful and very friendly and they resolve any issues immediately. Excellent service.
Food: 5
Service: 5
Alexander Carmona
Fantastic location and experience! Jorge at Benihana Brickell was amazing, and the food was cooked to perfection. Fresh ingredients, fun atmosphere in the Brickell scene, and great service — a must-visit spot in Miami Brickell!
Atmosphere: 5
Food: 5
Service: 5
Savon Ali
The food isn’t bad. But they give you 8 tiny pieces of chicken for 16 bucks. Soo cheap. Go chipotle they give you 10x the amount of chicken.
What a joke amount of chicken they give you.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Chicken Teriyaki
Michael Browning
Like many others have noted, my wife and I went in thinking it was a normal Benihana but was disappointed in the rather small seating/dining areas.
If you're okay with ordering your food to go the meal was better than expected, but with a couple of caveats... - Salad - Not included with your meal, but at $7.50/per, one was more than enough for two people.
- Fried Rice - Delicious, but didn't taste like the chicken fried rice we've had at other Benihanas all over the US. They do give you a TON of Rice though.
- Chicken - Good, but ours was overcooked and slightly dry.
- NY Strip Steak - Paper thin, but otherwise okay.
- Sauces - Again, very good but both tasted different from other Benihana restaurants we had been to in the past.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Benihana Salad
Carmen Viviana Diaz
John Luca was an amazing host at this restaurant! I really enjoyed the food and I will be coming back
For a high end Hibachi chain this is disgraceful. Ordered it through Uber Eats and it came well well over cooked (you don’t even get a choice on how you want it cooked) the rice was hard as rock and tasted bland. I was really excited for a hibachi place to come to Brickell, but I will never order from here again. You guys should be ashamed
Atmosphere: 1
Food: 1
Service: 1
Tia Burch
The service was very poor, they don’t greet you when you entering the business, the young kid who was serving the food looked at me as if I was a germ all because I asked to look at my food before he placed it in the bag. The food was very good, there is no place to park so u don’t know if I would be back especially due to the poor service.
Parking: It’s not in a good location, because it’s hardly anywhere to park
I AM DEVASTATED THEY GAVE ME THE WRONG ORDER. I ordered chicken and noodles and I've got steak and rice. WHYYYYY there was only one order there clearly labeled for me and stapled shut and 0 people ordering/in line so I didn't think to unstaple the sealed bag...
I would always order here pretty often. Today on August 14,2025 I was 100% disappointed with the service I received. We always order our food with a special request of no vegetables EVERY SINGLE TIME. Today we were told we can’t make that modification because they only do it as a favor? So I guess the chef there didn’t wanna do a favor? Yet we’re paying for all this food so I don’t see how that’s a favor. But definitely won’t be here again. And the cashier there also pretended she couldn’t hear us. I never been told a request of no vegetables is a favor?!!!! And chef personally said it when we asked the cashier for a manager or supervisor we weren’t allowed to be connected to one so she passed us the chef. Definitely don’t eat here if you have diet restrictions or allergies because they don’t care. 0/10
Atmosphere: 1
Food: 1
Service: 1
This review is for an uber eats order I placed.
First, worth noting that I am a HUGE Benihana fan. It’s been my favorite or in my top 5 favorite restaurants since I was a kid. In the restaurant things are great.
Ordering on uber eats is like ordering from Benihanas cousin that has a few screws loose. Food is actually bad. Not just in a “not a normal Benihana meal” kind of way—a little drop off is to be expected, but this may as well not be the same place. It’s not even the Benihana menu, just a subset. And even still the food is not good at all. Awful. Don’t recommend uber eats. Go in person or not at all
Atmosphere: 4
Food: 1
Service: 4
Very salty food.
The cashiers gave excellent service, very attentive and helpful, really recommend going.
Atmosphere: 5
Food: 5
Service: 5
The cashiers are super helpful and very friendly and they resolve any issues immediately. Excellent service.
Food: 5
Service: 5
Fantastic location and experience! Jorge at Benihana Brickell was amazing, and the food was cooked to perfection. Fresh ingredients, fun atmosphere in the Brickell scene, and great service — a must-visit spot in Miami Brickell!
Atmosphere: 5
Food: 5
Service: 5
The food isn’t bad. But they give you 8 tiny pieces of chicken for 16 bucks. Soo cheap. Go chipotle they give you 10x the amount of chicken.
What a joke amount of chicken they give you.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Chicken Teriyaki
Like many others have noted, my wife and I went in thinking it was a normal Benihana but was disappointed in the rather small seating/dining areas.
If you're okay with ordering your food to go the meal was better than expected, but with a couple of caveats...
- Salad - Not included with your meal, but at $7.50/per, one was more than enough for two people.
- Fried Rice - Delicious, but didn't taste like the chicken fried rice we've had at other Benihanas all over the US. They do give you a TON of Rice though.
- Chicken - Good, but ours was overcooked and slightly dry.
- NY Strip Steak - Paper thin, but otherwise okay.
- Sauces - Again, very good but both tasted different from other Benihana restaurants we had been to in the past.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Benihana Salad
John Luca was an amazing host at this restaurant! I really enjoyed the food and I will be coming back
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I came here with my daughter and we loved it. Food was very fresh. Recommend!!
Atmosphere: 5
Food: 5
Service: 5
Súper chef!! The hibachi and the rolls were delicious
Food: 5
Shrimp bowl can be inconsistent in quality of the shrimp but otherwise a great quick way to get that familiar Benihana food without the fuss
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Hibachi Shrimp Bowl, Hibachi Chicken Bowl
For a high end Hibachi chain this is disgraceful. Ordered it through Uber Eats and it came well well over cooked (you don’t even get a choice on how you want it cooked) the rice was hard as rock and tasted bland. I was really excited for a hibachi place to come to Brickell, but I will never order from here again. You guys should be ashamed
Atmosphere: 1
Food: 1
Service: 1
The service was very poor, they don’t greet you when you entering the business, the young kid who was serving the food looked at me as if I was a germ all because I asked to look at my food before he placed it in the bag. The food was very good, there is no place to park so u don’t know if I would be back especially due to the poor service.
Parking: It’s not in a good location, because it’s hardly anywhere to park
Atmosphere: 2
Food: 5
Service: 1
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