Burger King
13704 SW 56th St, Miami
(305) 408-2830
Recent Reviews
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Drive thru 5 deep. Went inside placed order for 16 nuggets 1 large fries at 333pm. Didn't receive till 358pm. 25 min for nuggets. If I got in the drive thru would have been still 2 cars back. 2 people ordered 15 mins after me and got there combos before me.
Atmosphere: 1
Food: 1
Service: 1
Just leave this location, the take 20 min too do 2 burgers!!!!!! Please don’t let kids ruin your business
Atmosphere: 1
Service: 1
The service at this location is absolutely terrible. When I arrived, there was an elderly man waiting in line with another gentleman behind him. The second man eventually gave up and left without even getting his food.
I tried to call the staff politely, and although they looked at me, they completely ignored me. After a while, another man came out while cleaning, and I asked him for help. He said he would get someone, but also mentioned that they were busy attending to drive-thru customers.
I haven’t been back here in about two years because of similar poor service, and this visit confirmed nothing has changed. It truly broke my heart to see that elderly man standing there, being completely ignored. I won’t be coming back anytime soon.
Atmosphere: 3
Food: 3
Service: 1
Beautiful place. And Great
Atmosphere: 5
Food: 5
Service: 5
Didn't have some of the stuff we wanted, there was no ice.. They were slow and still forgot some food.. Almost 0 drinks to choose from.. The food was dry...
Atmosphere: 3
Food: 2
Service: 2
Good whoppers. Friendly service. Great location
Atmosphere: 4
Food: 4
Service: 5
I stopped by the Burger King on 137th and 56th today to try the new BBQ Brisket Whopper, and honestly, I was blown away. The flavor was incredible—the brisket was tender, smoky, and it paired perfectly with the Whopper. Everything tasted super fresh, like it had just been prepared.
I also ordered an Oreo shake, and let me tell you, it was the best one I’ve ever had. Thick, creamy, and full of Oreo pieces—it was the perfect treat to go along with my meal.
The staff was amazing, super friendly and attentive, and I was even treated really well by the manager. I can’t remember his name exactly, but I know it started with a “J.” He made sure everything was perfect, and that really stood out to me.
The restaurant itself looked really nice too, full of crowns everywhere, which gave it a fun and welcoming vibe.
Overall, I left really impressed with both the food and the service. Definitely one of the best Burger King visits I’ve ever had!
Atmosphere: 5
Food: 5
Service: 5
i love all the worker they maked me feel good the food was amazing the place was in splendid condition and the food was spectacular
Atmosphere: 5
Food: 5
Service: 5
This place is AMAZING! 10/10 I would recommend going!!!
Atmosphere: 5
Food: 5
Service: 5
Very slow and took them 30 min to give me my food and this is so empty and it took them so long for fries and chicken
Food: 1
Restaurantji Recommends
I asked multiple times please make my Jr Whopper extra hot because who the hell likes cold or just room temperature meat this is a health hazard and Burger King needs to correct it temperature on hot to serve meat or anything for that matter legally should be 141 Fahrenheit and this by no measure is even close is a health risk don’t eat burgers that are not maintained to the health code standers they are there for a reason and Burger King obviously doesn’t not care about anyone’s health.
This place opens at 6 AM. My plan for the morning is getting breakfast at Burger King. Fine. I show up at 6:23 AM and I see the employees standing outside just getting ready to open up the place. The automated drive-thru voice comes on and asks me for my order, I inform them that I ordered through the app, and then a girl comes out of the back door and makes the not open hand gesture at me and coldly remarks “Not yet.” This is not service quality, this is not the Miami I grew up in. When I need to be at work at 8 AM and these people don’t follow their opening hours, they jeopardize me. I placed an order on the app. I’m stuck here, Burger King already has my money. It is 6:30 as I send this review and I have yet to be attended at the drive-thru window.
One word to define this place: HORRIBLE! one person only for the front orders. Hundred orders and the poor woman by herself. Then I realized she’s not only serving the orders inside the restaurants but the drive thru as well. Can you hire more people? Been waiting for 20 min and nothing. Everybody upset for the long waiting. And drive thru long line and people complaining as well. Please hire more employees you guys are way too slow.
Horrible place, people working night shift has no customer service whatsoever, you ask for something and the girl start laughing out of nowhere, when paying keeps laughing in your face takes a while when no one is at the restaurant.
Would not recommend this place at all. No wonder is so empty all the time.
I wish I had the owners info to let them know what kind of people they are hiring.
This happened 4/09/25 @ 9:30pm
Pamela the manager was wonderful first burger slight mistake redid it she made it herself!
Best whopper I have had it a long time thank you Pamela for making it a great experience!
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