As a longtime customer of Cafe Britt, I was so upset with the poor customer service on my last order in February 2025. For years, I have bought 15 or 20 bags of Cafe Britt's delicious Costa Rican coffee without problems. It usually arrives within two days because it ships from near Miami International Airport. But this time, that didn't happen. Instead, my order wasn't filled for almost a week, and when I emailed and called Cafe Britt, I was told the U.S. Post Office had not recorded the tracking info properly. That was a lie! The coffee wasn't brought to the Post Office for shipping until the day before I got it. And the entire time they marked my order fulfilled on my account. Every time I communicated with Cafe Britt, it was not the company's fault or problem. Just the Post Office had a problem. I will rethink future purchases from this company, where I spend hundreds of dollars at time.
Service: 1
El Farto
It's a warehouse, not a store, but if you ring the door and ask to buy coffee they will happily selll you. The coffees are all top quality Costa Rican beans, I recommend the Tarrazu.
Atmosphere: 4
Food: 5
Service: 5
Davinder Singh
Good experience
Atmosphere: 4
Food: 4
Service: 5
Omer Francisco Medina Piracon
I went to buy Britt coffee or see who sells it in Miami to bring as a gift to all my colleagues at a huge logistics multinational. A man reluctantly helped me saying "the seller isn't coming today", so don't expect things to go well. And be careful, I am a resident of CR and it is hard to see that Britt's service is SO BAD IN THE US.
Atmosphere: 1
Food: 1
Service: 1
GA yo
No on-site coffee store. Went there is just a storage place. No one answer me.
Hasan Piracha
Nice experience
Jonathan Lee
Do not buy from this place, I ordered 13 bags to get 4 bags free but they never sent me 4 extra bags. It was clearly stated on the website at the time of the order that you will get 4 bags free when you place an order for 13. When I received the package there were only 13 bags. I sent them an email no one replied. This place will send you less than what you ordered.
Stephen Bailey
Cafe Britt Gourmet Coffee continues to be a favorite place for your coffee fix, and or a cafe that makes great food.The star of this cafe is their brews and espresso drinks. Every cup is done with care and is consistent in taste and quality. Their menu is slim and focuses on what is done at their best. I have never been disappointed here with great service from their staff.
Mike Striker
Cafe Britt finally has nespresso pods! Love them!
BeyondROI Agency
The best coffee in the world! Love the Expresso shots
As a longtime customer of Cafe Britt, I was so upset with the poor customer service on my last order in February 2025. For years, I have bought 15 or 20 bags of Cafe Britt's delicious Costa Rican coffee without problems. It usually arrives within two days because it ships from near Miami International Airport. But this time, that didn't happen. Instead, my order wasn't filled for almost a week, and when I emailed and called Cafe Britt, I was told the U.S. Post Office had not recorded the tracking info properly. That was a lie! The coffee wasn't brought to the Post Office for shipping until the day before I got it. And the entire time they marked my order fulfilled on my account. Every time I communicated with Cafe Britt, it was not the company's fault or problem. Just the Post Office had a problem. I will rethink future purchases from this company, where I spend hundreds of dollars at time.
Service: 1
It's a warehouse, not a store, but if you ring the door and ask to buy coffee they will happily selll you. The coffees are all top quality Costa Rican beans, I recommend the Tarrazu.
Atmosphere: 4
Food: 5
Service: 5
Good experience
Atmosphere: 4
Food: 4
Service: 5
I went to buy Britt coffee or see who sells it in Miami to bring as a gift to all my colleagues at a huge logistics multinational. A man reluctantly helped me saying "the seller isn't coming today", so don't expect things to go well.
And be careful, I am a resident of CR and it is hard to see that Britt's service is SO BAD IN THE US.
Atmosphere: 1
Food: 1
Service: 1
No on-site coffee store. Went there is just a storage place. No one answer me.
Nice experience
Do not buy from this place, I ordered 13 bags to get 4 bags free but they never sent me 4 extra bags. It was clearly stated on the website at the time of the order that you will get 4 bags free when you place an order for 13. When I received the package there were only 13 bags. I sent them an email no one replied. This place will send you less than what you ordered.
Cafe Britt Gourmet Coffee continues to be a favorite place for your coffee fix, and or a cafe that makes great food.The star of this cafe is their brews and espresso drinks. Every cup is done with care and is consistent in taste and quality. Their menu is slim and focuses on what is done at their best. I have never been disappointed here with great service from their staff.
Cafe Britt finally has nespresso pods! Love them!
The best coffee in the world! Love the Expresso shots
Restaurantji Recommends
i love the Cafe but the place has moved...
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