Terminal D, low gates store. I was disappointed with the coffee. It was cold and had a bad taste, as if it wasn’t freshly brewed. On top of that, it was overpriced for the quality. For a place known for its coffee, I expected much better.
Atmosphere: 2
Food: 1
Service: 1
Ben
Spinach cheese empanadas low quality taste.
Atmosphere: 3
Food: 2
Service: 5
Trenton Hyer
I wanted to share that the staff here provided a happy experience in an otherwise stressful day. The three women working the counter were so pleasant and helpful. They recommended which pastries to try, were polite and friendly, and helped with an extra cup of ice for my wife’s drink. The food was great (hard to beat Cuban food in Miami) and their friendliness lifted the mood of my family considerably. Wish I asked their names of the staff because they really improved our day.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Empanadas, Famous Cuban Sandwich
Ivy Bello
The older shorter woman who took my order was very short with me, I was still reviewing options with someone ahead of me when she said ‘cash or card’ like that’s a name you call someone, I didn’t realize she was speaking to me and then begun the rude encounter. I asked for almond milk, she didn’t hear me and made it with regular milk, when I mentioned it she seemed very put off , even though she made it a point to charge me a dollar for it anyway.
To top it off the latte was so freaking hot it nearly burnt me.
Atmosphere: 3
Food: 3
Service: 1
하욱에밀리
Good food at a really good price.
Atmosphere: 5
Food: 5
Service: 4
Dinesh Garg
Chicken sandwich was really bad…nothing like a cuban sandwich. Hard time finishing even sharing…tables were not clean
Atmosphere: 1
Food: 2
Service: 1
Rick Olazabal
This is a well-known Cuban restaurant in Miami, which is why this experience was particularly disappointing. This visit was at the airport location.
We were ignored for an extended period with no acknowledgment whatsoever—not even a simple “we’ll be with you shortly.” When we finally asked if someone was available to help, the response was rude and dismissive. At the same time, another attendant was leisurely chatting with someone else rather than assisting waiting customers.
Airport locations are busy, which is understandable, but basic courtesy and communication should still apply.
I wanted to end my Miami trip with a small taste of Cuban food and culture, but instead I was met with poor service and unprofessional behaviour. For contrast, we received much better service just down the walkway at the Italian restaurant. This location does a disservice to an otherwise cherished brand.
Atmosphere: 1
Service: 1
Erwan DUPAS
4$ for an americano
N. Ferro
Fantastic airport food. If you've never had a cafe cubano, get the Cuban espresso and be sure to ask for it sweet.
Atmosphere: 4
Food: 5
Service: 5
kaceyvu
Ordered a cuban sandwich (supposed to be famous here). Did NOT live up to the hype. Not bad…but not good. Would not buy again.
Ordered a hot chocolate from this specific location at MIA Airport. Found a roach mixed into my hot chocolate. I discovered it AFTER I sipped it, not until I realized there was something else other than liquid in my mouth. By far one of the most devastating things to experience. I was watching one of the staff members mix the hot chocolate so I am not sure how they did not see the roach floating around on top before they handed it to me. Never again.
This poses a huge health and sanitation risk for future customers. It might be helpful to the public if management or airport concessions officers inspect further!
Atmosphere: 1
Food: 1
Service: 1
James Roy Murdock
Great for a guava y queso + colada before a flight
Levent T
Early in the morning i had double espresso. It was perfect balanced espresso Smiley faces and nice service Congratulations and thanks
Atmosphere: 5
Food: 5
Service: 5
Sharay Styl
The racism I faced at 2:30 am trying to get a papa rellena & cortado 😑 She told me they were out... then my light skin wheelchair help who speaks just enough Spanish asked for it and all of a sudden do you want it hot or cold. She was already being rude with the rest of my order. After that I was completely done. You don't get my money. May your business have the success it deserves.
Atmosphere: 1
Food: 3
Service: 1
Alan Pierce
Cafe Versailles in the Miami airport advertises a World Famous Cuban sandwich so I gave it a try. I ordered it hot, and it was pretty good. Definitely a nice alternative to the Dunkin Donuts or the other choices
Terminal D, low gates store. I was disappointed with the coffee. It was cold and had a bad taste, as if it wasn’t freshly brewed. On top of that, it was overpriced for the quality. For a place known for its coffee, I expected much better.
Atmosphere: 2
Food: 1
Service: 1
Spinach cheese empanadas low quality taste.
Atmosphere: 3
Food: 2
Service: 5
I wanted to share that the staff here provided a happy experience in an otherwise stressful day. The three women working the counter were so pleasant and helpful. They recommended which pastries to try, were polite and friendly, and helped with an extra cup of ice for my wife’s drink. The food was great (hard to beat Cuban food in Miami) and their friendliness lifted the mood of my family considerably. Wish I asked their names of the staff because they really improved our day.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Empanadas, Famous Cuban Sandwich
The older shorter woman who took my order was very short with me, I was still reviewing options with someone ahead of me when she said ‘cash or card’ like that’s a name you call someone, I didn’t realize she was speaking to me and then begun the rude encounter. I asked for almond milk, she didn’t hear me and made it with regular milk, when I mentioned it she seemed very put off , even though she made it a point to charge me a dollar for it anyway.
To top it off the latte was so freaking hot it nearly burnt me.
Atmosphere: 3
Food: 3
Service: 1
Good food at a really good price.
Atmosphere: 5
Food: 5
Service: 4
Chicken sandwich was really bad…nothing like a cuban sandwich. Hard time finishing even sharing…tables were not clean
Atmosphere: 1
Food: 2
Service: 1
This is a well-known Cuban restaurant in Miami, which is why this experience was particularly disappointing. This visit was at the airport location.
We were ignored for an extended period with no acknowledgment whatsoever—not even a simple “we’ll be with you shortly.” When we finally asked if someone was available to help, the response was rude and dismissive. At the same time, another attendant was leisurely chatting with someone else rather than assisting waiting customers.
Airport locations are busy, which is understandable, but basic courtesy and communication should still apply.
I wanted to end my Miami trip with a small taste of Cuban food and culture, but instead I was met with poor service and unprofessional behaviour. For contrast, we received much better service just down the walkway at the Italian restaurant. This location does a disservice to an otherwise cherished brand.
Atmosphere: 1
Service: 1
4$ for an americano
Fantastic airport food. If you've never had a cafe cubano, get the Cuban espresso and be sure to ask for it sweet.
Atmosphere: 4
Food: 5
Service: 5
Ordered a cuban sandwich (supposed to be famous here). Did NOT live up to the hype. Not bad…but not good. Would not buy again.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
Ordered a hot chocolate from this specific location at MIA Airport. Found a roach mixed into my hot chocolate. I discovered it AFTER I sipped it, not until I realized there was something else other than liquid in my mouth. By far one of the most devastating things to experience. I was watching one of the staff members mix the hot chocolate so I am not sure how they did not see the roach floating around on top before they handed it to me. Never again.
This poses a huge health and sanitation risk for future customers. It might be helpful to the public if management or airport concessions officers inspect further!
Atmosphere: 1
Food: 1
Service: 1
Great for a guava y queso + colada before a flight
Early in the morning i had double espresso. It was perfect balanced espresso
Smiley faces and nice service
Congratulations and thanks
Atmosphere: 5
Food: 5
Service: 5
The racism I faced at 2:30 am trying to get a papa rellena & cortado 😑
She told me they were out... then my light skin wheelchair help who speaks just enough Spanish asked for it and all of a sudden do you want it hot or cold. She was already being rude with the rest of my order. After that I was completely done. You don't get my money. May your business have the success it deserves.
Atmosphere: 1
Food: 3
Service: 1
Cafe Versailles in the Miami airport advertises a World Famous Cuban sandwich so I gave it a try. I ordered it hot, and it was pretty good. Definitely a nice alternative to the Dunkin Donuts or the other choices
Atmosphere: 4
Food: 4
Service: 5
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