Charleys Cheesesteaks

Maritime attention, aside from a super empty spray of meat or chicken, the bread, the cold potatoes and when they get confused with your order they just laugh and that's it!!! Very bad experience

Atmosphere: 1

Food: 1

Service: 1

Terrible customer service, they serve you with laziness 😒 and indifference.

Bad gas tasting drinks

Atmosphere: 1

Food: 3

Service: 1

I’m super disappointed on the service I received today! I ordered on the application cause I only have a 30m break I work in the mall btw. When I got to the restaurant my food was not ready, which I didn’t understand why if I took longer to pick it up than the time the app was giving me. I asked “what happened “? None of the 3 employees working at the moment gave me an answer. I asked a 2nd time. And one of them told me: It’s NOT ready! I asked why? again. She replied: IT’S NOT READY. DO YOU WANT YOUR REFUND? I said I want my food.
Well you gonna have to wait she said.
The part that I’m super disappointed about the whole situation, NO one ever told me they just didn’t see my order to make it before I got there. Or apologized for the inconvenience. When I try to tell the person to next time give me an explanation why my food is not ready if I’m ordering ahead of time. She didn’t let me talk and she talk over me. She even said: I COULD NOT TELL YOU CAUSE YOU WERE MAKING AN UGLY FACE. (Who says something like that to a customer?) I’m sorry, but my whole team eats from there NOT ANY MORE AFTER TODAY.
I feel they should show some respect to every customer especially mall employees we only have 30m to pick up the food go back to our stores and eat.
Do some training on the really disrespectful girl working Thursday 23rd around 1:50

Atmosphere: 1

Food: 2

Service: 1

Do not recommend

Atmosphere: 1

Food: 3

Service: 1

The service is good, the prices regular.

Atmosphere: 4

Food: 4

Service: 4

On 1/15/24 my two teenage grandsons ate from the one in Dadeland and both were sick from the Philly cheese steak sub. Vomiting and diarrhea. They also shared half with their older brother and a day later he's Vomiting his guts out along with diarrhea. I suggest checking into what's going on in the kitchen and the handling of the food.

Atmosphere: 3

Food: 1

Service: 3

The sandwiches are very poor,

I've actually been to Philly and had a Philly Cheese steak from the second highest rated restaurant for cheese steaks at the time, so it's gonna be hard to beat that.The cheese steak came with onions mushrooms and bell peppers; great! It also comes with lettuce tomatoes and pickles. I forget what type of cheese it was; but the cheese was fine. I had to ask for more mushrooms because I couldn't find them the meat. That was fine, but the receptionist/cashier girl gave me a bit of attitude for asking about; the grill guy 2as cool though. The other girl made my fries way too early before the sub was done and I knew they would get cold because of the cheese I had on them; and they did. The drink was huge! I'm still drinking that now.The food filled me up, but wasn't delicious. I love absolutely love pickles, but you never should taste the pickles over the mushrooms, onions, and peppers. Unfortunately, that's exactly what happened. Again, I knew it would, because there were barely any mushrooms or bell peppers (the onions were there).If I had to recommend this place to someone I wouldn't. If I had to eat there again, I definitely would not get the Philly cheese steak. I probably wouldn't eat there again. I likely won't remember this place.The cashier girl made me want to eat there but once I paid her attitude changed. We eat because of the way we feel and with our eyes. Primarily that was the case but at the end it was the total opposite.I paid over $21 for the meal and the food and experience just wasn't worth it at all!

Atmosphere: 2

Food: 2

Service: 2

DO NOT EAT HERE! The cashier was seen rubbing her nose and then grabbing drinks to make orders. I then yelled at her to stop as she used her teeth to open the package of cheese! She responded “oh sorry” and placed the cheese to be used in the cooler. I am beyond disgusted.

Atmosphere: 1

Food: 1

Service: 1

Closed eight minutes early. Very frustrating. If you say you close at 9, close at 9. ?????

Food was almost inedible, worse than every other place to get food in the dadeland food court, I would suggest getting food at the Thai basil, Mandarin express, or Chic-fil-A.

Hope I am the only one get bad luck.

I don’t have any issue wait for my food, also it doesn’t Mayte if doesn’t have a good taste, but I’ll never come back again during Meily Leon’s shift (the rude Cuban lady with black hair and tattoos in her hands) she’s so rude and disrespectful with the customers.

Jon is very good and doing what he needs to do. I also like his friend

The slowest Charley’s in Miami. Not worth the frustration in ordering or getting their attention to order. Not to mention they take a day and half to prepare your food and will happily give you your order incomplete, knowingly. Disgrace of an establishment