Chef Chen Chinese Restaurant

Great people the food is amazing feels like home

Atmosphere: 5

Food: 5

Service: 5

I’ve been ordering from this restaurant for 15+ years, but it seems since the new management took over it has completely gone downhill. The food quality is terrible, the recipes have changed for the worse, and the taste is nothing like it used to be. Service has also dropped off. This place used to be one of the best, our go to for Chinese food but now it’s just disappointing.

It seems no matter what.How many times you ask for extra meat for the special fried rice regardless of $3 or $5, or even $6, they never put that in there.
I'm very disappointed in this company. Because in the beginning, it was fine. And now new ownership is making it horrible, even though apparently it is old, buy the same family, it's just under new ownership. The quality of this food has gone. I'm very dumb now. I have to order
From another company, that's 45 minutes away. But I have to say their food quality Is so much better? Then this company, how's they actually sell large sizes? Not the baby shrimp or the baby pork or anything that these people are using
Keep in mind, I have found before with this company. A stick of some sort in my food. It was sharp.
Thank God, I feel around my food. Before swallowing. Or chewing?
This is my honest review of this company.
I'd rather pay more
And get better quality, then yeah, horrible quality.

Atmosphere: 1

Food: 1

Service: 1

Honey Garlic chicken and chicken drumsticks 😋 delicious. Great prices and good customer service.

Atmosphere: 5

Food: 5

Service: 5

Very good food and the wings are the best I've ever had. Crispy with the perfect amount of sauce. Everything was hot and fresh and very tasty. The only reason I didnt give it a 5 is because it would have to be a Michelin 5 star restaurant with shef Ramsey in it. I loved the food and would definately go back. So many options theres no way I wouldn't go back. Did I mention the wings were amazing!! :)

Atmosphere: 3

Food: 4

Service: 4

I’ve been eating food from this place since I was a kid yesterday we decided to order fried rice, lo mein, boneless ribs and two shrimp egg rolls. I saw a post the other day how they’re under new management or something however i got my food and this ha never tasted like this. Everything was different from the original. Fried rice mushy not anywhere near good couldn’t finish it. Lo mein was soft like a soup and not the vegetables they always add. The spare ribs were alright but still the sauce wasn’t good either. Then the egg rolls tasted really fishy and weren’t the same either. Again it’s been years of me ordering from here, religiously every other week between me and my family and we were all disappointed. Some may like this but this new change is not for the better.

The best Chinese rice in all of Miami; always fresh and delicious. Excellent service and on time.

Atmosphere: 5

Food: 5

Service: 5

Unfortunately I too had a similar experience with the delivery driver adding $10 more to the total and she claiming that the person on the phone messed up the total when I never spoke to anyone on the phone to place the order. I did the order online. Luckily I saw the total before doing the payment and brought it to the delvery driver attention. She seemed really nice so its a shame. It ended up being the same total because I gave a $10 tip but see now that they were trying to scam as I see that other people had similar experiences. For now I would avoid this place til things change internally

They are scammers check your receipts and bank statements
They add on tips and over charge

I’ve been seeing a lot of videos of the driver adding her own tips you tell her 5 bucks she puts 20 on the tip this has happened more then once and then you call they tell you take it up with the driver but don’t she work for you guys ? Well if you want to get charged different every time you buy food go to them they don’t have a fixed price and they steal

Make sure you check your receipts and make sure when it clears your bank they don't add more to it. They got caught on 2 occasions by my family getting charged up to $20 more out of nowhere.

Don’t you ever order from this restaurant, food is old , stinking, cold & hard to eat , is you don’t want to get sick don’t order from
This guys. They were closed by the city last year

Atmosphere: 1

Food: 1

Service: 1

Ordered about $75 worth of food for a party of about 12… The food portion was great for the price, considering we ordered large portions of rice and meats. We got the chicken fried rice platter which IMO was not that good. It smelled heavy of peanut which I think may have been an excess of sesame oil. The honey garlic chicken was my favorite of all the meats we ordered. We also ordered, pepper steak, general tsos and sweet/sour chicken. All good too. I had to take 2 stars for the rice cuz it was that bad and it’s always my favorite part. Also, they could do better on their spring rolls. They were smaller than lumpia’s.

Atmosphere: 1

Food: 3

Service: 5

Recommended dishes: Honey Chicken

General chicken, very over cooked , sauce was way to thick cashier wasn’t friendly at all.
Not a great experience at all

Atmosphere: 2

Food: 1

Service: 2

Chef Chen's my favorite Chinese delivery place! Everything on the menu is great; when ordering from the website, you can customize the spice level of most items, too. A few of my favorites are the Hunan lo mein, the General Tso's chicken, the orange beef, and the wonton egg drop soup. It usually takes a little over an hour to arrive at my home in Cutler Bay, and it's always hot and fresh.

Food: 5