I am a regular at this franchise. The fact that restaurant doesn’t offer a first responder discount when every other location does is crazy. I should’ve known from the jump. I proceeded to ask for extra shredded cheese on my bowl and they tried charging me an additional $1.75 for “extra” cheese lol. never have a I been charged for anything extra other than meat and guacamole.
Clara Tovar
The restaurant was clean, with great service, and the food is great as always with the freshest taste ever
Ricardo Arroyo
Very dry service, was told there were no chips twice and other People that came in behind us got chips I asked again and was told they were out. My nephew went a few minutes later and he got chips.
elaiza bello
Horrible service!!! Lots of attitude and skimping on portions.
Michael Ferrer
Went in to grab a bowl, first person was incredibly rude. When I asked for extra chicken, was visibly irritated, and the second portion was much smaller than the first. Asked for guacamole, and was told there was none when there was a bin clearly there behind the cashier. When I asked for some, they said it was for it was for online orders only. Look, I get there a way to run a restaurant, and there’s a way things have to work, but if there prior didn’t happen I would’ve overlooked the rest. Bad experience, never coming back here
Brian Chinea
As of December 24, 2024. This location doesn’t season the food anymore. No salt on chips either.
Food: 1
Adriana Higgins
One of the most hardworking, dedicated locations. They try their hardest to go above and beyond with their work. I have nothing but the highest respect for this crew. 10 out of 10
Karl
I went to this location for the 1st time and was welcomed with broken rice equipment and a lady at the front serving food without welcoming customers. Her only words were “what do you want?” The way she served the food clearly indicated that she was either bothered at work, not a people person or going through something that clearly should have kept her home. Food was as expected.
Atmosphere: 3
Food: 4
Service: 1
Elizabeth Verbel
Excellent care and service
Atmosphere: 5
Food: 5
Service: 5
Renzo F
I ordered a salad and the portion of the vinaigrette doesn't even fill the sauce cup a quarter of the way
This chipotle and all of their employees are disappointing. They are always out of an ingredient. Whether it’s the tomatoes, the veggies, the Guac, and most importantly the steak. I can never get the bowl that I want. As an employee or manager, and you see that an item is about to start running low, wouldn’t it be logical to already start making more? So you’re always in supply of all of your ingredients?? I don’t even want to hear “you don’t know what it’s like to work in culinary or hospitality” because that’s literally what I do, and it’s my job to make sure that we are in stalk of all ingredients and to do things in a timely manner, in my kitchen. The work ethic of these employees is sad and disgusting in my opinion. They treat their customers with no respect, and have an attitude when you’re disappointed in them for not having an item. And on today’s list of Chipotle’s disappointments, it was not having the most basic thing for your bowl… rice. I hope you guys read this and take a moment to reflect.
Atmosphere: 1
Food: 1
Service: 1
SU P.S
I always come here but today coincidentally the pico de gallo ran out on the hot table but there was in the online ordering table I asked please if they could give it on the other side for my bolw and the answer was NO it runs out here and I literally asked to talk with whom a certain Dani was in front and his response was silence because he didn't even answer me anything, literally I come here all the time and I have never felt so badly treated or ignored 😡 Time 8:19pm
Raul
Slow service at the line, food items not in stock / filled up, rice as undercooked and hard, tables were dirty.
I travel for work it’s really hard to be this bad at a franchise as dominant as this one. Other Chipotle’s are not like this.
Atmosphere: 1
Food: 1
Service: 1
Kayla
I went here at 8:43pm and waited in a long line for them to have barely enough rice for one bowl and barely any protein. We asked if they would be making more because we were willing to wait and the lady said wouldnt be making any more and that there was nothing they could do about it while giving us mega attitude. We left to the Chipotle on 88th street where they actually treat their customers right. How are you going to be open till 11pm, have 3 hours left being open and not make any more food for customers? It makes no sense and it really shows the lack of professionalism you guys have.
Atmosphere: 1
Food: 1
Service: 1
Logan Starritt
Short lady running the counter refused to help her team , was rude to customers, had customers standing around waiting on food when it was serting behind her ready. Argued with a man over what he ordered in front of people. Absolutely horrible customer service.
I am a regular at this franchise. The fact that restaurant doesn’t offer a first responder discount when every other location does is crazy. I should’ve known from the jump. I proceeded to ask for extra shredded cheese on my bowl and they tried charging me an additional $1.75 for “extra” cheese lol. never have a I been charged for anything extra other than meat and guacamole.
The restaurant was clean, with great service, and the food is great as always with the freshest taste ever
Very dry service, was told there were no chips twice and other People that came in behind us got chips I asked again and was told they were out. My nephew went a few minutes later and he got chips.
Horrible service!!! Lots of attitude and skimping on portions.
Went in to grab a bowl, first person was incredibly rude. When I asked for extra chicken, was visibly irritated, and the second portion was much smaller than the first. Asked for guacamole, and was told there was none when there was a bin clearly there behind the cashier. When I asked for some, they said it was for it was for online orders only. Look, I get there a way to run a restaurant, and there’s a way things have to work, but if there prior didn’t happen I would’ve overlooked the rest. Bad experience, never coming back here
As of December 24, 2024. This location doesn’t season the food anymore. No salt on chips either.
Food: 1
One of the most hardworking, dedicated locations. They try their hardest to go above and beyond with their work. I have nothing but the highest respect for this crew. 10 out of 10
I went to this location for the 1st time and was welcomed with broken rice equipment and a lady at the front serving food without welcoming customers. Her only words were “what do you want?”
The way she served the food clearly indicated that she was either bothered at work, not a people person or going through something that clearly should have kept her home.
Food was as expected.
Atmosphere: 3
Food: 4
Service: 1
Excellent care and service
Atmosphere: 5
Food: 5
Service: 5
I ordered a salad and the portion of the vinaigrette doesn't even fill the sauce cup a quarter of the way
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Salad
Restaurantji Recommends
This chipotle and all of their employees are disappointing. They are always out of an ingredient. Whether it’s the tomatoes, the veggies, the Guac, and most importantly the steak. I can never get the bowl that I want. As an employee or manager, and you see that an item is about to start running low, wouldn’t it be logical to already start making more? So you’re always in supply of all of your ingredients?? I don’t even want to hear “you don’t know what it’s like to work in culinary or hospitality” because that’s literally what I do, and it’s my job to make sure that we are in stalk of all ingredients and to do things in a timely manner, in my kitchen. The work ethic of these employees is sad and disgusting in my opinion. They treat their customers with no respect, and have an attitude when you’re disappointed in them for not having an item. And on today’s list of Chipotle’s disappointments, it was not having the most basic thing for your bowl… rice. I hope you guys read this and take a moment to reflect.
Atmosphere: 1
Food: 1
Service: 1
I always come here but today coincidentally the pico de gallo ran out on the hot table but there was in the online ordering table I asked please if they could give it on the other side for my bolw and the answer was NO it runs out here and I literally asked to talk with whom a certain Dani was in front and his response was silence because he didn't even answer me anything, literally I come here all the time and I have never felt so badly treated or ignored 😡
Time 8:19pm
Slow service at the line, food items not in stock / filled up, rice as undercooked and hard, tables were dirty.
I travel for work it’s really hard to be this bad at a franchise as dominant as this one. Other Chipotle’s are not like this.
Atmosphere: 1
Food: 1
Service: 1
I went here at 8:43pm and waited in a long line for them to have barely enough rice for one bowl and barely any protein. We asked if they would be making more because we were willing to wait and the lady said wouldnt be making any more and that there was nothing they could do about it while giving us mega attitude. We left to the Chipotle on 88th street where they actually treat their customers right. How are you going to be open till 11pm, have 3 hours left being open and not make any more food for customers? It makes no sense and it really shows the lack of professionalism you guys have.
Atmosphere: 1
Food: 1
Service: 1
Short lady running the counter refused to help her team , was rude to customers, had customers standing around waiting on food when it was serting behind her ready. Argued with a man over what he ordered in front of people. Absolutely horrible customer service.
Atmosphere: 1
Food: 3
Service: 1
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