Chipotle Mexican Grill
15221 SW 127th Ave, Miami
(786) 250-0004
Recent Reviews
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š„¤šÆš«š®š„¬š Chipotle Mexican Grill with a super friendly staff and quick turnaround on orders. Honestly, other Chipotle locations should take a page out of this oneās playbook when it comes to staff warmth and efficiency behind the line. That said, the ordered items were a bit lighter in portion compared to other locations, and the chips were borderline stale. Still, the genuinely warm reception and upbeat service almost make up for those shortcomings ā service like that goes a long way. š
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Large Chips, Large Chips \u0026 Large Guacamole
They are an on point deliveries orders. Nice staff, great local, attention to details, plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
Lady at the online order pickup is rude, shaking her head because I placed an order online. Didnāt even greet me. Bad attitude Iād never treat a client like that at my job.
Atmosphere: 1
Food: 5
Service: 1
Great meal once again! Thank you Kres for always having a smile and making my day.
Atmosphere: 5
Food: 5
Service: 5
Itās 11:02 on the dot. Place is filthy food was cold now they put dirty dispensers next to my partner as we ares eating we been here 30mins itās still on the table what joke the staff is wile the GM is away disgusting
Atmosphere: 1
Food: 2
Service: 1
No ice in the machine, trash just sitting outside and all the employees inside just shooting the shit.... is there even a manager on duty?...
This place is really bad. The server that took care of me last Sunday (10-28-25) had a horrible attitude. There was another lady with short hair that took care of my wife, and she was very nice, but in general the people that work here seem like they don't want to work. The place is messy, food all over the place. The atmosphere is not the best either. I will not go back to this place. I will instead go to Diced on 137th Ave that offers better food, better service, and the place is much Cleanner.
Atmosphere: 1
Food: 1
Service: 1
Incredibly stingy.
I went to pick up a mobile order and they kept telling me the order wasn't there. After about 5 minutes of back and forth I finally saw my bag and told them that it was mine. They weren't listening to me and were not very helpful. They also mixed up the order and none of the bowls were correct. Maybe if the music weren't so loud they couldn't paid better attention.
Atmosphere: 1
Food: 1
Service: 1
Went to pick up an online order but didnāt have the confirmation on me. Cashier worker Iām assuming overwhelmed with the line showed visible frustration and gave off attitude but when I confronted her about this attitude she just kept saying she was far too busy to be waiting on me. She continued her disrespect involving other customers as I was speaking to the manager. Manager was very helpful and sympathetic. Cashier proceeded to continue to berate me as she overheard me explain my situation to someone else, even called me names. Absolutely terrible service and very poor professionalism to do all of this in front of other customers, plenty of witnesses that can corroborate my story as this is not the first time there is an issue with this particular employee
Atmosphere: 1
Service: 1
Restaurantji Recommends
Worst experience ever . Employee with a very bad attitude. And my food full of liquid
Atmosphere: 5
Food: 5
Service: 1
You guys literally force me to not order online, I have to physically show up to get my proper portion of food i don't know who was there prepping orders at 5pm on August 1st, 2025. I'm usually in a rush to work so I use the mobile app to pick up my order but I'm never ordering online again from Chipotle. Y'all need to address this cause I'm not going to spend 17-19 dollars for half a portion when I can just go to pollo tropical.
Atmosphere: 2
Food: 1
Service: 1
Cleanliness is of great concern
Atmosphere: 1
Food: 4
Service: 4
Horrible experience every time. The food was disgusting this time I ordered through Uber Eats and, as always, they didnāt give me the extra carnitas I paid for. The beans tasted like they were made yesterday, with a very, very, very bad flavor. The rice was terrible and had no salt. The carnitas were half burned and mixed with some other meat that I never even ordered.Whenever I go in person, thereās a Cuban lady who used to be a worker and I think they made her a manager. She never wants to give you the extra portion you pay for. Her attitude is horrible, and she has terrible customer service. Sometimes itās hard to communicate with her because she doesnāt speak English well which isnāt really a problem, because I always try to understand her but she is so unpleasant that you donāt even want to talk to her.Itās obvious they donāt want to add the extra carnitas because they donāt want to refill the line later. But Iām paying for a service that they need to give me. On top of that, the place is always dirty every time I go. I donāt even like going there anymore because itās just filthy. I used to only eat at this Chipotle because it was my favorite, but now the employees donāt do their job right, they donāt make the food properly, and the attitude is just terrible especially from that lady.
Atmosphere: 1
Food: 1
Service: 1
Went in there today and some lady named ādamariā along side an African American woman gave me extremely nasty attitude for no necessary reason. I just asked a question about the order and they got extremely hostile. Not a nice way to treat a regular. Wonāt be coming back here.
Atmosphere: 1
Food: 2
Service: 1
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