Less then impressed. Not up to normal Dairy Queen standards. Poorly mixed and not much in my Blizzards.
Atmosphere: 3
Food: 2
Service: 2
Jessica Sancho
Would be better if they didn't hire mean, rude,nasty girls who ignored their customers and gave dirty looks anytime they asked for a simple thing such as a napkin....
Atmosphere: 1
Food: 3
Service: 1
Julio Fuentes
The girl at the place treats the customer badly and does not give them information, turns her face when complained, bad experience, Orange Julius where the smoothly tastes bad…
Atmosphere: 1
Service: 1
Coque V.
horrible service priscalla was the worst employee FIRE HER. Also the ice cream had 2 flies in it DO NOT order there.If i could give 0 stars i would.
candido ramos
The only reason they get any stars is cuz of the two ladies that actually tried to help me carmencita and I can’t remember the other persons name but REBECCA had to be the nastiest employee I’ve ever encountered the two ladies were trying to oblige my wife and give her an extra brownie when they asked Rebecca she immediately was nasty about it now I understand if you’re system doesn’t allow you to charge a single brownie but the attitude and disrespect behind it was incredible when another worker suggested brownie pieces I asked if I can do that which she then raised her voice and said it couldn’t be done until she realized I asked for brownie pieces then another customer left because he was asking her for something and she was dismissing him as well and she lost another sale I’m not no warren buffet but rude employees is bad for business
T Mar
Elizabeth, who stated she's been the manager at this location for 10+ years mistreats its employees ranging from being condescending to creating a hostile and retaliated working environment. She tells-- not asks the adolescent workers, what kind of earrings to wear, as well as telling them not to wear make up etc. She punishes by telling you she will give you less hours during the work week if you do not clean properly even when you are cleaning properly and isnt clear about when training finishes so the owner can continue to pay the employees at $9/hr instead of $11. Who does this? While I believed this was an isolated incident, below is another a review where someone else had the same complaint about how the manager here mistreats its employees. It seems to be a constant with this management. Since I have been unable to state my claims, I was left with no other choice but to come to social media in the hopes of bringing light to these unfavorable conditions so that it does not continue to happen to others. In the month and 1/2 of working, 3 people quit right on the spot. I could not understand why there was such a high turnaround until I myself experienced personal harassment from the manager and retaliation from the lead she leaves in charge. I believe the owner of this Dairy Queen has to be aware of what is happening here as Elizabeth is constantly stating "I've spoken to the owner and he told me I can do what I what I want" The owner of this Dairy Queen needs to listen to all sides of what the workers are put through and be more available to speak, spot check the store, and really see what type of individual is running his franchise instead of taking his managers word for what she claims is happening. A phone call and a letter to corporate with specific incidents and details will follow.
Fishin Family
Out of most items. Not clean. Understaffed.
Ricardo C.
go visit it was good good service clean place worker where very nice and food its in southland mall
Erneys Lopez (ELFDOCTOR)
Without any doubt it is one of my favorite places to eat a banana split which is the best, but I do not recommend the new bread with dogs that they make there for nothing, it was a bad experience but I make up for it the ice creams that are the best but the breads with dogs I do not recommend it
Marlon Morales
Alice provide a great service. She met my family expectations. Her attentions and attitude was top of the line. Thanks for providing a fast and great service. Until next time. The ice cream were delicious
The employee Rebecca has great costumer service. She’s nice, sweet, and respectful and will get you your order with quickness and efficiency. She is the best employee that has served me in DQ
Aida Mendez
Rebecca is Very respectful and well manners got my order perfectly and didn’t have to wait so long definitely going all the time thank you ???
Robert Guernsey
I drove to Southland Mall to go to Dairy Queen to get some blizzards. When I got there there were no customers and the three girls were standing around talking. I waited and Juan approached me to take my order. She informed me only soft serve was available. I said I’d like four blizzards. She informed me that the blizzard machine was being refilled and I told her I would wait she said well we close at eight and it’s not gonna be ready. She obviously didn’t wanna do the work I said I would wait. Nobody was in the back filling machine they were all upfront. I waited and the girls all mumbled together and then came over and looked at me Siri you don’t understand it’s not gonna be ready by eight and we close at eight. I said I’ll wait. When I started taking pictures to post this review it finally galvanize them in the action they asked what we wanted and went back for each set of ingredients. When I asked for a banana split blizzard they told me it’s not on the menu. They did not offer to try to make it or anything. I won’t be going back
Tashay Donaldson
Will definitely go back. I’ve typically had a few issues with some of the workers at this location but today I was very lucky to be helped by CLAUDIA. Let me just say, she’s the best. Very good customer service, very nice attitude. Just all around a good worker. Claudia, if you see this Thank you for your service, and because of you, I’ll definitely be back.!!!!
Asx A
This DAIRY QUEEN is the worst the manager don’t even know how handle the place, she need to get fired immediately the place still open thanks to the employees that she treats really bad.
Less then impressed. Not up to normal Dairy Queen standards. Poorly mixed and not much in my Blizzards.
Atmosphere: 3
Food: 2
Service: 2
Would be better if they didn't hire mean, rude,nasty girls who ignored their customers and gave dirty looks anytime they asked for a simple thing such as a napkin....
Atmosphere: 1
Food: 3
Service: 1
The girl at the place treats the customer badly and does not give them information, turns her face when complained, bad experience, Orange Julius where the smoothly tastes bad…
Atmosphere: 1
Service: 1
horrible service priscalla was the worst employee FIRE HER. Also the ice cream had 2 flies in it DO NOT order there.If i could give 0 stars i would.
The only reason they get any stars is cuz of the two ladies that actually tried to help me carmencita and I can’t remember the other persons name but REBECCA had to be the nastiest employee I’ve ever encountered the two ladies were trying to oblige my wife and give her an extra brownie when they asked Rebecca she immediately was nasty about it now I understand if you’re system doesn’t allow you to charge a single brownie but the attitude and disrespect behind it was incredible when another worker suggested brownie pieces I asked if I can do that which she then raised her voice and said it couldn’t be done until she realized I asked for brownie pieces then another customer left because he was asking her for something and she was dismissing him as well and she lost another sale I’m not no warren buffet but rude employees is bad for business
Elizabeth, who stated she's been the manager at this location for 10+ years mistreats its employees ranging from being condescending to creating a hostile and retaliated working environment. She tells-- not asks the adolescent workers, what kind of earrings to wear, as well as telling them not to wear make up etc. She punishes by telling you she will give you less hours during the work week if you do not clean properly even when you are cleaning properly and isnt clear about when training finishes so the owner can continue to pay the employees at $9/hr instead of $11. Who does this? While I believed this was an isolated incident, below is another a review where someone else had the same complaint about how the manager here mistreats its employees. It seems to be a constant with this management. Since I have been unable to state my claims, I was left with no other choice but to come to social media in the hopes of bringing light to these unfavorable conditions so that it does not continue to happen to others. In the month and 1/2 of working, 3 people quit right on the spot. I could not understand why there was such a high turnaround until I myself experienced personal harassment from the manager and retaliation from the lead she leaves in charge. I believe the owner of this Dairy Queen has to be aware of what is happening here as Elizabeth is constantly stating "I've spoken to the owner and he told me I can do what I what I want" The owner of this Dairy Queen needs to listen to all sides of what the workers are put through and be more available to speak, spot check the store, and really see what type of individual is running his franchise instead of taking his managers word for what she claims is happening. A phone call and a letter to corporate with specific incidents and details will follow.
Out of most items. Not clean. Understaffed.
go visit it was good good service clean place worker where very nice and food its in southland mall
Without any doubt it is one of my favorite places to eat a banana split which is the best, but I do not recommend the new bread with dogs that they make there for nothing, it was a bad experience but I make up for it the ice creams that are the best but the breads with dogs I do not recommend it
Alice provide a great service. She met my family expectations. Her attentions and attitude was top of the line. Thanks for providing a fast and great service. Until next time. The ice cream were delicious
Restaurantji Recommends
The employee Rebecca has great costumer service. She’s nice, sweet, and respectful and will get you your order with quickness and efficiency. She is the best employee that has served me in DQ
Rebecca is Very respectful and well manners got my order perfectly and didn’t have to wait so long definitely going all the time thank you ???
I drove to Southland Mall to go to Dairy Queen to get some blizzards. When I got there there were no customers and the three girls were standing around talking. I waited and Juan approached me to take my order. She informed me only soft serve was available. I said I’d like four blizzards. She informed me that the blizzard machine was being refilled and I told her I would wait she said well we close at eight and it’s not gonna be ready. She obviously didn’t wanna do the work I said I would wait. Nobody was in the back filling machine they were all upfront. I waited and the girls all mumbled together and then came over and looked at me Siri you don’t understand it’s not gonna be ready by eight and we close at eight. I said I’ll wait. When I started taking pictures to post this review it finally galvanize them in the action they asked what we wanted and went back for each set of ingredients. When I asked for a banana split blizzard they told me it’s not on the menu. They did not offer to try to make it or anything. I won’t be going back
Will definitely go back. I’ve typically had a few issues with some of the workers at this location but today I was very lucky to be helped by CLAUDIA. Let me just say, she’s the best. Very good customer service, very nice attitude. Just all around a good worker. Claudia, if you see this Thank you for your service, and because of you, I’ll definitely be back.!!!!
This DAIRY QUEEN is the worst the manager don’t even know how handle the place, she need to get fired immediately the place still open thanks to the employees that she treats really bad.