Dairy Queen in Palmetto Bay

This DQ is solid. For some reason, my family ends up showing up like 5 minutes to close, always hoping that they stayed open, and they have not failed us!

Service is ok. The servings even tho they try to serve tou a lot. The fa t that they. Ant close the top for a to go order, and the sides of the cup are all full of ice cream, which makes it messy to try to carry. The lids were broken and spilling over with the toppings. It's not a clean, decent presentation.

But it is what it is. The staff don't seem to want to work there as they have fa es that look they are upset. No smiles, no customer service.

There are other ice-cream shops nearby. i will be trying after this experience that is not that far.frpm this location.

I recommend trying other local options for the entire cool, chill out experience with the family or date.

If you don't have any other choice, then stop here. But at least adjust your expectations.

Excellent customer service delicious ice cream very clean location.Female manager very polite very professional

Look, I know it’s a strip mall Dairy Queen, but we love it.. the staff is fun and friendly and we always enjoy our random visits!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Snickers Blizzard Treat

The employee Gabby is so nice and welcoming, she adds to the musical atmosphere and I will be coming back. :)

Atmosphere: 5

Food: 5

Service: 5

I ate some ice cream there and bought a delicious ice cream cake for my daughter's birthday, everyone was delighted.

Parking: There is always availability in its surroundings, it is quite wide

Atmosphere: 5

Food: 5

Service: 5

Amazing service and the best soft serve ice cream! Thank you DQ!

Atmosphere: 5

Food: 5

Service: 5

I absolutely love this place, me and my friends make sure to come atleast two times a month and its always a very pleasant experience. My favorite item is their dipped cones! I totally recommend getting a couple

Atmosphere: 5

Food: 5

Service: 5

I have visited this Dairy Queen on several occasions and feel that the new owners have made this place so much better. It is now super clean, modern and welcoming. The staff is super friendly and they always make great blizzards. I have also bought several cakes for birthdays and other occasions and everyone always loves them. I will definitely keep coming back. Love having a great neighborhood ice cream store near my house.

Atmosphere: 5

Food: 5

Service: 5

I’m glad there are employees like phyll who will interact with my children and be patient when they’re ordering and make my ice cream the way I’ve asked it to be made. Keep up the good customer service ! :)

Atmosphere: 5

Food: 5

Service: 5

Ever since they sold the store, the ice cream is not the same. It tastes like cream and it doesn’t melt what kind of ice cream is that

Always the best when it comes to ice cream, I just wish they increase the options when it comes to soft over cream

Atmosphere: 4

Food: 5

Service: 3

Rude employees.

Atmosphere: 1

Food: 5

Service: 1

Rude employees.

Atmosphere: 1

Food: 5

Service: 1

Excellent attention and without any doubts the quality of the offers and the best mango smothie

Atmosphere: 5

Food: 5

Service: 5