Rating 5 stars. Keep this place in business love DQ.
Accidentally called and thought they got my order wrong. My bad I read the description wrong. Sorry :(
Sometimes they stiff on toppings or once messed up but they always try to make you happier and make up for it. So thank you. And the employees are always fast and customer service is excellent.
Atmosphere: 5
Food: 5
Service: 5
Casey Eduarte
If there were a 0 star rating option thatâs what I wouldâve selected but since there isnât I have to give a 1 star⊠way more than what this place deserves. The employees at this location are all amazing, have given me the best service every time I have visited. As for the store manager (George Garcia), he disgusts me. He treats his employees poorly and letâs just say he has a catastrophic case of âwondering eyesâ. He screams at clients and has no idea what the definition of costumer service is. The man has continuously put his duties as a store manager aside as he relies on everyone else to do his work for him. George has neglected his employees multiple times as he puts them in uncomfortable positions/situations as a result of his actions around the store. Letâs just say this place needs new management asap.
Atmosphere: 1
Food: 1
Service: 1
Gabrielle Torres
The ice cream here is delicious, but the service could be improved. The young man who works there is polite, well-mannered, and makes you feel welcome. However, the girls often chat among themselves and are reluctant to help, making customers feel uncomfortable and unwelcome. They even laugh at returning customers. Some customer service training would be beneficial for them.
Atmosphere: 2
Food: 4
Service: 2
Ariel D Milian Arrastia
Very tasty ice cream and excellent service. Young boys with a desire to work and be kind
Atmosphere: 4
Food: 2
Service: 5
No If And Or Butts
Grandkids and myself loved the ice cream
Atmosphere: 5
Food: 5
Service: 5
La Tradicion Cubana Cigars
Since the new owners took over its great !! ? Best of luck !!!
Atmosphere: 5
Food: 5
Service: 5
Amanda Herrera
Marisol, thank you for making sure that my milkshake has extra peanut butter. Five stars all the way for the exceptional service. ?????
Came here for dessert ice cream was excellent service is awesomeđ
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Heath Caramel Browney Cupfection
Dq is my favorite ice cream store, especially the one on Bird rd & 67 ave sw Miami. Im being enjoying their ice cream for over 35 year's
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Heath Caramel Browney Cupfection, Banana Split
A great place to get Ice ??
Open till 11.00pm!
Rating 5 stars. Keep this place in business love DQ.
Accidentally called and thought they got my order wrong. My bad I read the description wrong. Sorry :(
Sometimes they stiff on toppings or once messed up but they always try to make you happier and make up for it. So thank you. And the employees are always fast and customer service is excellent.
Atmosphere: 5
Food: 5
Service: 5
If there were a 0 star rating option thatâs what I wouldâve selected but since there isnât I have to give a 1 star⊠way more than what this place deserves. The employees at this location are all amazing, have given me the best service every time I have visited. As for the store manager (George Garcia), he disgusts me. He treats his employees poorly and letâs just say he has a catastrophic case of âwondering eyesâ. He screams at clients and has no idea what the definition of costumer service is. The man has continuously put his duties as a store manager aside as he relies on everyone else to do his work for him. George has neglected his employees multiple times as he puts them in uncomfortable positions/situations as a result of his actions around the store. Letâs just say this place needs new management asap.
Atmosphere: 1
Food: 1
Service: 1
The ice cream here is delicious, but the service could be improved. The young man who works there is polite, well-mannered, and makes you feel welcome. However, the girls often chat among themselves and are reluctant to help, making customers feel uncomfortable and unwelcome. They even laugh at returning customers. Some customer service training would be beneficial for them.
Atmosphere: 2
Food: 4
Service: 2
Very tasty ice cream and excellent service. Young boys with a desire to work and be kind
Atmosphere: 4
Food: 2
Service: 5
Grandkids and myself loved the ice cream
Atmosphere: 5
Food: 5
Service: 5
Since the new owners took over its great !! ? Best of luck !!!
Atmosphere: 5
Food: 5
Service: 5
Marisol, thank you for making sure that my milkshake has extra peanut butter. Five stars all the way for the exceptional service. ?????
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
One of the worst Ice cream cup I ever had!! I couldnât even eat it! Give it back to them!
Atmosphere: 1
Food: 1
Service: 1
Great shakes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry, Chocolate Dilly Bar
Great and Fast Service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo
It was great. I went in for food, but this location only has ice cream and all related desserts. It was a delicious shake. ?
Kid-friendliness: Definitely
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Back Cotton Candy, Hot Triple Chocolate Brownie, Back S'Mores, Hot Funnel Cake, Strawberry, Butterscotch Vanilla Cone, Cookie, Cheesecake, Oreo, Banana Split, Chocolate Non-Dairy Dilly Bar, Vanilla DQ Sandwich Box of 6, Cotton Candy, Caramel Fudge Cheesecake Blizzard Treat, Buster Bar Box of 6
always my go-to
Atmosphere: 4
Food: 4
Service: 4
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