I was shopping at that place until I saw this employee preparing the pizza with bare hands without using gloves. I saw other employees wearing gloves, but she wasn't. She was also talking over the pizza she was preparing. Disgusting! The manager of this place needs to educate his employees about hygiene habits.
Katherine
The Cashier/employee Hannah was wonderful due to her positive attitude, fast paced worked and attentiveness towards her guests.
Atmosphere: 5
Food: 5
Service: 5
Allison NURSE
OMG! It's been years since I popped into this Dominos. I missed their garlic puffs I had to visit. It was worth it. I place 2 orders of garlic bread twists with chicken to wings. Everything was as hot and delicious as I remembered. The staff was very hospitable and patient.
Atmosphere: 5
Food: 5
Service: 5
Ricardo Carrillo
It took them 1hr to deliver my pizza and when I called the pizza was not delivered and they were not trying to get my refund, they were trying to deliver it, when I don’t want it. DO NOT BUY HERE.
Atmosphere: 1
Food: 1
Service: 1
Daniel Cervantes
Bad customer service, they waited 15 minutes after my order to say they can’t deliver
Service: 1
Amaury Sifredo
Love Domino's 🍕🍕🍕
Atmosphere: 5
Food: 5
Service: 5
Keyla Garcia
roberto was the sweetest delivery driver ever, we ordered a pizza combo that came with cinnamon breadsticks and an icing cup that usually only I eat but its not very important to us, our order arrived like normal and we didnt realize anything but the sweet roberto came all the way back to give us the icing cup this small detail and his thoughfulness was so touching to me and my kids , thank you roberto!
Food: 5
Service: 5
Sarah Jaramillo
Pizza would taste fine if you didn’t know how it was made. When I watched lady who made my pizza she was talking on her personal phone as she was making it. Then her and another employee received customers and exchanged money in cash and then proceeded to continue making pizzas without washing their hands. Overall disgusting, no sanitation whatsoever and violating FDA and servsafe safety regulations that apply to all restaurants in the U.S.
Atmosphere: 1
Food: 2
Service: 2
Trey Saunders
They are a solid store and I have had no issues with them.
I placed an order for delivery and by mistake I put my phone number wrong and that was apparently the reason why I did not receive my order. My husband had to pick up the order after two hours when I called them to complain. I do not understand the reason why I did not receive the delivery because I verified my address and it was fine. They also have my email in case you want to contact your client for any situation. After more than two hours, my order was of course cold and unacceptable. The saddest thing of all is that neither the manager nor any of her staff even apologized. Unfortunately, I will never order from them again.
Ordering a pizza there means waiting for more than an hour for delivery. They tell you 25 to 35 minutes and it takes an hour. The pizza arrives stiff. Every time Mirna makes the delivery, it takes a while, and I live 2 blocks away on 112th Ave.
Atmosphere: 1
Food: 1
Service: 1
Melissa Moralobo
I'm always ordering light cheese for me and I have never gotten something like this. Do you people know what light cheese is? This time I order half of extra for my mom and half light for me. I'm not ordering anymore from this store
Food: 1
Anthony Cambas
My household's been ordering from here for years, but today this Domino's acted completely unethically. The employee and manager showed the absolute worst customer service I've ever seen. My 78 year old grandmother placed an order by phone. She speaks spanish and doesn't know how to refer to the 2 or more mix n match deal. She was ordering 2 medium pizzas and a pasta and was told the full price of each item. She was confused and asked if the typical deal she'd used before was available. She was told there was no deal and that their cheapest pizza was the 8.99. (omitting or obfuscating that these were small)
My grandma figured that must be what she usually gets since before they've more readily understood she's asking for the mix n match deal. (Keep in mind, Domino's has our account information and history and when she called in they immediately could see our previous orders and account, she's ordered their multiple times a year) What she ended up getting was 2 small pizzas and a cheese dip with twists. For 8.99 each pizza and the dip.
I confirmed online and the mix n match deal was in fact available. This should have been 6.99 for each MEDIUM pizza and the pasta. What we got were two uselessly small pizzas for the house and she didn't even get the pasta she'd order. She paid cash and the delivery person left no receipt nor did the boxes have any sale info attached which makes it all the more suspicious and difficult to complain to Domino's
She called the store twice. The first time it was answered by the person who originally took the call who played dumb about the available discount. The second call, my grandma spoke with the store manager who did hear her out but refused any kind of refund or credit unless she drove to the store to bring back the pizza delivered. This being requested 8:30pm on a Friday night of a 78 year old woman is absurd in itself, the order was for delivery for a reason. To add to the absurdity, she'd asked for pasta and got a cheese dip instead and she'd asked for no sauce and the pizza came with sauce.
A simple solution would have been to own up to the mistake in communication, send the correct pizzas, offer an extra side to make up the difference in price and have the delivery person pick up the wrong order while he's there. Instead this Domino's chose to take advantage of an older lady ordering out for a Friday night dinner, make her overpay for less, send the wrong order anyway, and then refused to make it right for her.
It's not the first mistake this Domino's has made with us, but it's by far the most egregious and where before they'd been more than willing to make things right it seems in this case they wanted the easy money to be made off an elderly retired lady.
Atmosphere: 1
Food: 2
Service: 1
Alejandro Martin
I never received my order, terrible delivery service
I was shopping at that place until I saw this employee preparing the pizza with bare hands without using gloves. I saw other employees wearing gloves, but she wasn't. She was also talking over the pizza she was preparing. Disgusting! The manager of this place needs to educate his employees about hygiene habits.
The Cashier/employee Hannah was wonderful due to her positive attitude, fast paced worked and attentiveness towards her guests.
Atmosphere: 5
Food: 5
Service: 5
OMG! It's been years since I popped into this Dominos. I missed their garlic puffs I had to visit. It was worth it. I place 2 orders of garlic bread twists with chicken to wings. Everything was as hot and delicious as I remembered. The staff was very hospitable and patient.
Atmosphere: 5
Food: 5
Service: 5
It took them 1hr to deliver my pizza and when I called the pizza was not delivered and they were not trying to get my refund, they were trying to deliver it, when I don’t want it. DO NOT BUY HERE.
Atmosphere: 1
Food: 1
Service: 1
Bad customer service, they waited 15 minutes after my order to say they can’t deliver
Service: 1
Love Domino's 🍕🍕🍕
Atmosphere: 5
Food: 5
Service: 5
roberto was the sweetest delivery driver ever, we ordered a pizza combo that came with cinnamon breadsticks and an icing cup that usually only I eat but its not very important to us, our order arrived like normal and we didnt realize anything but the sweet roberto came all the way back to give us the icing cup this small detail and his thoughfulness was so touching to me and my kids , thank you roberto!
Food: 5
Service: 5
Pizza would taste fine if you didn’t know how it was made. When I watched lady who made my pizza she was talking on her personal phone as she was making it. Then her and another employee received customers and exchanged money in cash and then proceeded to continue making pizzas without washing their hands. Overall disgusting, no sanitation whatsoever and violating FDA and servsafe safety regulations that apply to all restaurants in the U.S.
Atmosphere: 1
Food: 2
Service: 2
They are a solid store and I have had no issues with them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Wisconsin 6-Cheese
I placed an order for delivery and by mistake I put my phone number wrong and that was apparently the reason why I did not receive my order. My husband had to pick up the order after two hours when I called them to complain. I do not understand the reason why I did not receive the delivery because I verified my address and it was fine. They also have my email in case you want to contact your client for any situation. After more than two hours, my order was of course cold and unacceptable. The saddest thing of all is that neither the manager nor any of her staff even apologized. Unfortunately, I will never order from them again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Quick service and nice hot pizza as ordered.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Ordering a pizza there means waiting for more than an hour for delivery. They tell you 25 to 35 minutes and it takes an hour. The pizza arrives stiff. Every time Mirna makes the delivery, it takes a while, and I live 2 blocks away on 112th Ave.
Atmosphere: 1
Food: 1
Service: 1
I'm always ordering light cheese for me and I have never gotten something like this. Do you people know what light cheese is? This time I order half of extra for my mom and half light for me. I'm not ordering anymore from this store
Food: 1
My household's been ordering from here for years, but today this Domino's acted completely unethically. The employee and manager showed the absolute worst customer service I've ever seen. My 78 year old grandmother placed an order by phone. She speaks spanish and doesn't know how to refer to the 2 or more mix n match deal. She was ordering 2 medium pizzas and a pasta and was told the full price of each item. She was confused and asked if the typical deal she'd used before was available. She was told there was no deal and that their cheapest pizza was the 8.99. (omitting or obfuscating that these were small)
My grandma figured that must be what she usually gets since before they've more readily understood she's asking for the mix n match deal. (Keep in mind, Domino's has our account information and history and when she called in they immediately could see our previous orders and account, she's ordered their multiple times a year) What she ended up getting was 2 small pizzas and a cheese dip with twists. For 8.99 each pizza and the dip.
I confirmed online and the mix n match deal was in fact available. This should have been 6.99 for each MEDIUM pizza and the pasta. What we got were two uselessly small pizzas for the house and she didn't even get the pasta she'd order. She paid cash and the delivery person left no receipt nor did the boxes have any sale info attached which makes it all the more suspicious and difficult to complain to Domino's
She called the store twice. The first time it was answered by the person who originally took the call who played dumb about the available discount. The second call, my grandma spoke with the store manager who did hear her out but refused any kind of refund or credit unless she drove to the store to bring back the pizza delivered. This being requested 8:30pm on a Friday night of a 78 year old woman is absurd in itself, the order was for delivery for a reason. To add to the absurdity, she'd asked for pasta and got a cheese dip instead and she'd asked for no sauce and the pizza came with sauce.
A simple solution would have been to own up to the mistake in communication, send the correct pizzas, offer an extra side to make up the difference in price and have the delivery person pick up the wrong order while he's there. Instead this Domino's chose to take advantage of an older lady ordering out for a Friday night dinner, make her overpay for less, send the wrong order anyway, and then refused to make it right for her.
It's not the first mistake this Domino's has made with us, but it's by far the most egregious and where before they'd been more than willing to make things right it seems in this case they wanted the easy money to be made off an elderly retired lady.
Atmosphere: 1
Food: 2
Service: 1
I never received my order, terrible delivery service
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