Domino's Pizza

3820 SW 137th Ave, Miami
(305) 552-6953

Recent Reviews

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yang chen

Very nice service and great food

Kait Malone

Over 2 hours and no pizza. Hoping we get refund on our order

Atmosphere: 1

Food: 1

Service: 1

hoochie man

The delivery issue mentioned in other comments is consistent to this day. Orders are marked as delivered 20-30 minutes before they actually arrive.

ROBERTO CARDOSO

Delivery, this location needs training and education driver on this specific services with the client or customer on the area . Need education driver and management.

Service: 1

Laurie Parker

It's ok

Kevin Fernandez

Extremely Disappointing Experience – Avoid This Location

This was by far the worst experience I’ve ever had with Domino’s. I placed a delivery order and tracked the driver getting close, so I waited outside. After nearly 10 minutes with no one in sight, the order was suddenly marked as delivered. I tried calling the store, but no one answered despite multiple attempts.

When I went to the store in person, the staff told me this issue had been happening all night and that several other customers were also still waiting for their “delivered” orders. I was told the pizza would still arrive, but after another 30-60 minutes with nothing delivered, I returned to the store.

On my second visit, I asked for a refund. Instead, a woman came from the back and claimed she had just made my order and that it was out for delivery again. When I finally got the pizza, it had been left on my porch and was ice cold—completely inedible.

I asked for a refund again and was told to come back the next morning. To make matters worse, the customer service was incredibly unprofessional. Staff were dismissive, and one employee pretended not to speak English, even though I had just seen her speaking it earlier. I also overheard staff making rude comments about customers in Spanish right in front of them.

Something has clearly changed with the management or ownership of this location, and not for the better. I strongly recommend avoiding this Domino’s entirely.

Atmosphere: 1

Food: 1

Service: 1

Gerardo Suarez

My order was on time. The staff offered help taking my 6 pizzas to the car. At home the pizzas were still warm. Everyone enjoyed the Domino's pizzas. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Custom Medium 2-Topping 12 Pizza, Thin Crust Cheese Pizza

EL Skeeno

The absolute worst. Pizza never arrived. The person at the store kept saying it was on its way. Great way to ruin dinner for our kids. Shame on you. Manager needs to reassess his life choices.

Jackie Herrera

WORST dominos ever. I’m 8 months pregnant and ordered a pizza an hour before they closed. I felt bad but figured an hour is enough time. I literally live not even FIVE minutes from this location. Not only did they not show up but they did not answer the phone when i called to simply ask for a refund. It was definitely a pregnancy craving and I was sad I didn’t get my pizza but they couldn’t even have the courtesy of letting me know they couldn’t make it. Worst part is they marked it delivered on the app so it looks like nothing happened.

Service: 1

Isabel Carnevali

Everything amazing thanks

Atmosphere: 5

Food: 5

Service: 5

Jorge L Peña

Horrible service.

Service: 1

Karimah Fuller

Honestly there system is always down and I can never track my delivery order. I live in a multi-complex house so this is very frustrating because now I have to keep calling for updates and wait outside. Now its raining and I am given the same 15 mins more. Waste of time just don't order delivery. No issues with pickup.

***Update: waited for two hours for my order for then to deliver to someone else and hang up on me when I called. I literally had to call them 22 times for my refund***

Food: 1

Service: 1

Oliviam Quibus

The best domino in the area..clean and nice staff..there is a lovely manager her name is stafany

Atmosphere: 5

Food: 5

Service: 5

Jesse Torres

Worst service ever…horrible delivery system. Always take long…really long. Just terrible.

Atmosphere: 1

Food: 3

Service: 1

Robert Gonzalez

The new New York style pizza is not very good and is definitely not New York style and the chicken wings taste like frozen straight from the fridge horrible.

Atmosphere: 1

Food: 1

Service: 3

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