The "manager" of this location is disrespectful and absolutely should not be a manger. I walked into this location to purchase lunch. When I walked in, neither of the two young ladies behind the counter greeted me. One was making pizzas (the manager), the other was cutting and boxing pies. I stood at the counter on front of the register awaiting the assistance. The manger walks by towards the back (still no acknowledgement of my presence), the other looks up and sees me but continues to cut n box. After about a two mins, I ask the one cutting if someone was able to take my order? She looks around as if looking for the other woman and says, "yes, one moment". She then comes over to take my order. Now the other woman comes back and has her phone to her ear talking. She then switches it over to her ear buds.I'm sitting for about ten minutes awaiting my sandwich. Yes I ordered a sandwich from a pizza place.... They have great sandwiches. Then I hear them tell a lady that it's about a 20 min wait for orders. I then ask how long it'll take for my order... I'm initially told 20 mins. I tell them I want a refund because I've already been here for 20 mins and that I need to get to work. Now the manager identified herself as THE MANAGER. I told her that I've been here far too long waiting on a sandwich. She begins to raise her voice telling me that I'm not the only one waiting for food. I understand that; however I should have been told that in the beginning when I ordered. I also proceed to tell her that her customer service is lacking. Not one person greeted me. You're walking around on your phone but you are the manager. Now all of a sudden it'll only take 6 mins to make my sandwich. I insist on a refund because I'm not about to argue with someone young enough to be my daughter! Finally I ask for her name.... She refuses to give it.... Yet gives plenty of back talk and ensures that I know she's THE MANAGER. I ask the "cutter" and eventually the delivery guy for the District Manager's name... They don't know it, but the driver tells me that the store Manager's name is on the door. As I walk out, THE MANAGER tells me she does not care who I call and to be sure to take a picture of the name on the door.Now a little about the person they disrespected and show a master class of bad customer service....51 years old34 year Army veteranCaptain with a major airlineJohnny Domenech.... Train your people better please.
Atmosphere: 1
Food: 1
Service: 1
Vincent Côté-Roy
Horribly slow service. Use Uber or.door dash.
Food: 1
Service: 1
Domingo alberto Licet
Good pizza
Atmosphere: 3
Food: 5
Service: 4
Antonio Chacin
They took literally 2 hours to make the pizza, the app said it was already delivered but it never arrived at my house
Atmosphere: 1
Food: 1
Service: 1
Javier Rodriguez
3 hours of waiting for two pizzas and bread bites, the least professional I have ever seen in a food service. NULL customer service. They call me after 1 hour to tell me that they are 15 minutes late, when the reality is that they are 3 hours and counting! I have called more than 15 times and on no occasion do they answer, terrible customer service. There is no option to refund the money or cancel the order! NEVER choose this place to order food. They are real criminals!
Atmosphere: 1
Food: 1
Service: 1
Tibisay Broccolo
Order a pizza. Waited 2 hours…never arrived. I was on hold on the phone for 25 minutes waiting…no one answered. They charge my card ?? then I went to the store in person. The manager said that he don’t answer phones on Friday night. He said that I will receive my money in 5-10 business days.He clear and loud said that he was very busy no time for B.S. Total scenario unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Alicia Foster
No one answers the phone. My order was delivered on a bike.
Daniel a
Tried to give this location a chance.They got my order wrong, gave me someone’s order, it was COLD to top it all off. The pizza said Medium but the pizza was def a small.Spent the day calling and being placed on hold and no one ever coming back. Sometimes I understand why people flip on food places because they are A holes too sometimes
Atmosphere: 1
Food: 1
Service: 1
Andre H
This is the absolute worst location. The customer service is horrible. I’ve been trying to contact someone a manager or something literally ALL day . No one has answered the phone. Not only am I missing items from my order, I got the complete wrong order. Do your self a favor and order from a different location.
Atmosphere: 1
Food: 1
Service: 1
Josue Flores
This dominos pizza place sucks you call and they put you on hold for hours and never get the phone. I called them 5 times and they put you on hold I have a pictures of my waiting time 1 hour and 15 minute then I hung up and called papa John’s and they answer right away, THIS IS WHY DOMINOS SUCKS NEVER AGAIN WILL I CALL THEMNOR EAT THERE FOOD.
I ordered at 4:03 PM and it was 8PM and nothing was delivered. I saw at 7:30 PM the driver left the store to deliver it was 8:15 PM when it said complete and it never arrived. I called the store 3 times and no one picks up.I need a refund!
Atmosphere: 1
Food: 1
Service: 1
Will Taylor
Christmas comes faster than their pizza
Atmosphere: 1
Food: 1
Service: 1
Alexis Ford
People don’t understand how short staffing with hundreds of orders work. They just want to be right. If a hundred people called your workplace right now with only you, you couldn’t cope. My food was great! Lovely service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Veggie Pizza, Medium Hand Tossed Cheese Pizza, Lava Cake
Michael M
Classic dominoes, but they refused to bring our delivery as another dominoes was closer.. even though the other one was closed? Seemed odd.
Chaotic_ Sunshine01
The staff seem nice and courteous enough but the product is hands down bad. Burnt pizza or raw chicken wongs. The wait time is also terrible! Nearly 40 minutes for 1 Pizza and an order of wings!
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Medium Hand Tossed Cheese Pizza, Chicken Wings, Boneless Wings, Pepperoni Pizza
The "manager" of this location is disrespectful and absolutely should not be a manger. I walked into this location to purchase lunch. When I walked in, neither of the two young ladies behind the counter greeted me. One was making pizzas (the manager), the other was cutting and boxing pies. I stood at the counter on front of the register awaiting the assistance. The manger walks by towards the back (still no acknowledgement of my presence), the other looks up and sees me but continues to cut n box. After about a two mins, I ask the one cutting if someone was able to take my order? She looks around as if looking for the other woman and says, "yes, one moment". She then comes over to take my order. Now the other woman comes back and has her phone to her ear talking. She then switches it over to her ear buds.I'm sitting for about ten minutes awaiting my sandwich. Yes I ordered a sandwich from a pizza place.... They have great sandwiches. Then I hear them tell a lady that it's about a 20 min wait for orders. I then ask how long it'll take for my order... I'm initially told 20 mins. I tell them I want a refund because I've already been here for 20 mins and that I need to get to work. Now the manager identified herself as THE MANAGER. I told her that I've been here far too long waiting on a sandwich. She begins to raise her voice telling me that I'm not the only one waiting for food. I understand that; however I should have been told that in the beginning when I ordered. I also proceed to tell her that her customer service is lacking. Not one person greeted me. You're walking around on your phone but you are the manager. Now all of a sudden it'll only take 6 mins to make my sandwich. I insist on a refund because I'm not about to argue with someone young enough to be my daughter! Finally I ask for her name.... She refuses to give it.... Yet gives plenty of back talk and ensures that I know she's THE MANAGER. I ask the "cutter" and eventually the delivery guy for the District Manager's name... They don't know it, but the driver tells me that the store Manager's name is on the door. As I walk out, THE MANAGER tells me she does not care who I call and to be sure to take a picture of the name on the door.Now a little about the person they disrespected and show a master class of bad customer service....51 years old34 year Army veteranCaptain with a major airlineJohnny Domenech.... Train your people better please.
Atmosphere: 1
Food: 1
Service: 1
Horribly slow service. Use Uber or.door dash.
Food: 1
Service: 1
Good pizza
Atmosphere: 3
Food: 5
Service: 4
They took literally 2 hours to make the pizza, the app said it was already delivered but it never arrived at my house
Atmosphere: 1
Food: 1
Service: 1
3 hours of waiting for two pizzas and bread bites, the least professional I have ever seen in a food service. NULL customer service. They call me after 1 hour to tell me that they are 15 minutes late, when the reality is that they are 3 hours and counting! I have called more than 15 times and on no occasion do they answer, terrible customer service. There is no option to refund the money or cancel the order! NEVER choose this place to order food. They are real criminals!
Atmosphere: 1
Food: 1
Service: 1
Order a pizza. Waited 2 hours…never arrived. I was on hold on the phone for 25 minutes waiting…no one answered. They charge my card ?? then I went to the store in person. The manager said that he don’t answer phones on Friday night. He said that I will receive my money in 5-10 business days.He clear and loud said that he was very busy no time for B.S. Total scenario unacceptable.
Atmosphere: 1
Food: 1
Service: 1
No one answers the phone. My order was delivered on a bike.
Tried to give this location a chance.They got my order wrong, gave me someone’s order, it was COLD to top it all off. The pizza said Medium but the pizza was def a small.Spent the day calling and being placed on hold and no one ever coming back. Sometimes I understand why people flip on food places because they are A holes too sometimes
Atmosphere: 1
Food: 1
Service: 1
This is the absolute worst location. The customer service is horrible. I’ve been trying to contact someone a manager or something literally ALL day . No one has answered the phone. Not only am I missing items from my order, I got the complete wrong order. Do your self a favor and order from a different location.
Atmosphere: 1
Food: 1
Service: 1
This dominos pizza place sucks you call and they put you on hold for hours and never get the phone. I called them 5 times and they put you on hold I have a pictures of my waiting time 1 hour and 15 minute then I hung up and called papa John’s and they answer right away, THIS IS WHY DOMINOS SUCKS NEVER AGAIN WILL I CALL THEMNOR EAT THERE FOOD.
Service: 1
Restaurantji Recommends
I ordered at 4:03 PM and it was 8PM and nothing was delivered. I saw at 7:30 PM the driver left the store to deliver it was 8:15 PM when it said complete and it never arrived. I called the store 3 times and no one picks up.I need a refund!
Atmosphere: 1
Food: 1
Service: 1
Christmas comes faster than their pizza
Atmosphere: 1
Food: 1
Service: 1
People don’t understand how short staffing with hundreds of orders work. They just want to be right. If a hundred people called your workplace right now with only you, you couldn’t cope. My food was great! Lovely service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Veggie Pizza, Medium Hand Tossed Cheese Pizza, Lava Cake
Classic dominoes, but they refused to bring our delivery as another dominoes was closer.. even though the other one was closed? Seemed odd.
The staff seem nice and courteous enough but the product is hands down bad. Burnt pizza or raw chicken wongs. The wait time is also terrible! Nearly 40 minutes for 1 Pizza and an order of wings!
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Medium Hand Tossed Cheese Pizza, Chicken Wings, Boneless Wings, Pepperoni Pizza