Domino's Pizza

8100 Biscayne Blvd, Miami
(305) 762-5327

Recent Reviews

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Alex S

Tried this place multiple times because they are always sending coupons. Never again.

The delivery drivers rarely bring the order to your door no matter how much tip you leave. They take hours to arrive!!!!! HOURS!!!
They Don’t answer the phone. !!!!!
One time I answered the door when a lady actually did bring it and she told me she wouldn’t deliver to me again because I’m in an apartment. This is literally the job you are hired to do!!!!!!!!! Terrible.

Atmosphere: 1

Service: 1

Varos

I order on Uber eats, I never see my pizza

Atmosphere: 1

Food: 1

Service: 1

Mahrie Dunnom

Friendly service but they have a problem answering their phone. It's extremely difficult to get customer service from calling however they do have Friendly service.

Atmosphere: 4

Food: 4

Service: 4

Vincent Ross

Delivery drive very unprofessional 😡ordered food for my disabled grandmother and he couldn’t even deliver her order to the front door Soo the order and food gone I will be up there tmr morning this very unfortunate and unacceptable

Atmosphere: 1

Food: 1

Service: 1

Amanze Emeziem

No meat in their sandwiches and staff very rude. Sandwhich dry and burnt

Atmosphere: 1

Food: 1

Service: 1

Gene Decius

This place DO NOT ANSWER THE PHONE ! Late with orders and will not answer the phone .

ralphiesawesome

I ordered my pizza. It came more than an hour after it’s left the brick and mortar, It’s not a great distance, I called and sent it back. Marie was quite rude and refused to make my order again and said I would get a refund within 24 hour. The next day I see the tip taken out. It is now been four weeks. I have been calling back all that time and this time I kept getting put on hold or hung up on. By now, I have spoken to at least four employees in Marie and the new manager should know by now and have addressed the issue. This has been one of the worst and unprofessional experience I have ever experienced over 43 dollars worth of goods. I want my money back!

Atmosphere: 1

Food: 1

Service: 1

Theresa Ford

I don't normally eat out and pizza, but this was great and I enjoyed the pizza.

Atmosphere: 5

Food: 5

Service: 5

Q3033LTannc

Thank you for getting to the point , so I could start this . I didn't go in , but I put that down because they didn't have the app as a choice . Which I can see why because that's why I have complaints about not one but 2 times . Both times were in April , I had downloaded the app . I had it before but got ris of it . When I downloaded it , and tried to use it , I'm sorry , there's already an account with that name . I know , it was ME . After getting the app straightened out , our pizza never made it . The driver brought the wrong order to us . So I call to complain , and they pretty much made good on sending me thr order I wanted . And sent me an email for a half price pizza for their mistake . I'm like okay , I'll give them another chance . About a week or so , I gave the app another chance , and the same thing happened . I know that's me , so of course I have an account with Domino's . After getting around that for the 2nd time , I figured you guys wouldn't screw up twice in a row . But you did screw up twice in a row . By taking nearly 2 hours to bring the order . The first time I ordered it , thr tracker said that it had been delivered . WHERE, TO THE BERMUDA TRIANGLE ? Bottom line , like I said , it finally got there almost 2 hours later . If I have something happen one more time , I might call the Better Business Bureou . There's NO excuse for twice having problems associated with the app . I'll try once more , buy in person where hopefully there's no screw ups . And hopefully other people read this review . It'll save them a lot of headaches .

David Francis

NOT recommended. Ordered on line. Pizza was over 45 minutes late, so I called and cancelled the order. Order still wasn’t ready for delivery when I called. Phone representative said they were understaffed and that’s why it was late. They still charged my credit card and I called the store to talk to manager, Marie. Waited in queue for over 20 minutes to get a refund and finally hung up. I had to dispute the charge with my credit card instead. Poor customer service and I will not return.

Atmosphere: 1

Food: 1

Service: 1

ANGEL HAZEL

Driver did not delivered my pasta

Mei B

Wasted my time , food was never ready when I was notified by the app it was. Save your time and chose a different location. They need to hire new staff who's actually motivated to work.

Atmosphere: 1

Food: 1

Service: 1

KrelleHarbo

A good pizza and service, but the restaurant is a sad sight, where money should be spent on renovation. It should also be cleaned better. Seemed dirty throughout the restaurant. Coming from Europe, it's a low standard here in the US.

Atmosphere: 1

Food: 4

Service: 3

Local Reviewer

Gave me the wrong pizza and when I tried to reach the store...just hangs up on me. Completely unprofessional manager needs to be replaced by someone who cares about people and their food.

Atmosphere: 1

Food: 1

Service: 1

Lemon Gonzalez

Refilling dough when 2 customers are waiting and the orders are under the warmer, take care of customers before anything else!!! Wth, why should I wait and let my order get cold. There were 3 other workers there!! They can't do it or help the customers?? NEVER COMING BACK!!

Atmosphere: 2

Food: 3

Service: 1

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