Dunkin'

10855 SW 72nd St, Miami
(786) 360-2937

Recent Reviews

Sara Hekmat

I love the coffee, but the staff at this location (Sunset & 108th) is more interested in fooling around trash-talking each other than paying attention to the customers. I learned not to go through the drive-thru because of the delays and my recent inside visit explained it. If they weren't so few and far between, I'd seriously consider not returning to this location. ?

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Donuts

Francisco Delgado

I ask for a box of donuts, and the lady puts a couple of donuts dented and in bad appearance. Not fair. I don't check the box in the place, trusting the good reputation of Dunkin Donuts, but this time fails.

Atmosphere: 5

Food: 2

Service: 3

jorge tavares

Bad service, I had to leave without being attended to and there was not a single customer, they made me wait

John Sullivan

Service was worst than ever. Staff don't want to work in there anymore. Dunkin' needed some staff that actually wanting to work. Lastly the cleanliness of the shop and staffs, they need to teach the staffs some hygiene.

Atmosphere: 1

Food: 3

Service: 1

Jessie Mormandi

There's never a donut whenever I go. They always run out. It's a donut place!!!That's ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Erin Ferguson

I enjoy this location very much. They have a good amount of seating and the tables have wireless chargers which is so convenient in case your phone or other devices are running low on battery. The foot traffic in this location isn’t extremely busy so it makes a great place to meet because you can find a spot to sit and you can hear each other without struggling.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Everything Stuffed Bagel Minis, Donuts

Liz M.

Great location. Customer service was friendly. Really quick service as I was in and out in less than 5 minutes. Donuts and coffee were fresh. I recommend checking them out!

Maria H.

Ordered Munchkins and they only had two flavors. Ordered a box of glaced Munchkins and they were stale! Not coming back.

Vickie G.

Decided to stop buy for a $1 donut since there was no one in line - they told me to wait, 5 minutes later & they still had not asked me what I wanted to order.. I decided to leave as I drove around there were a few workers and the place was empty. HORRIBLE service

Alejandro Castro

Very rude staff. I have gone twice in a row. And both times I have encountered rude staff, and they are young people. The older people who work there are kind.

Atmosphere: 2

Food: 1

Service: 1

Megan S.

I'm glad this is my neighborhood dunkin! Staff is always friendly and quick, both in-store and drive-through.

BRAD

I've been getting Dunkin' doughnuts forever. I went to get a dozen, but they didn't have boxes for a dozen. So they gave me two boxes of six, and charged me the price for 2, half dozen! When I questioned the price difference, the lady told me that they aren't selling doughnuts by the dozen anymore! They just raised the prices 2 months ago, now this? It was almost $20 for 12 doughnuts, with very little variety! I'll drive the extra 10 minutes to Krispy Kreme. It's a sad day for doughnut lovers.

Atmosphere: 1

Food: 1

Service: 3

Debbie Muller

New manager's policy is to lock the lobby doors when staff cannot handle more than 5 customers. You may want to rethink your visit to this particular DD store, especially on a hot day. BK, Starbucks or any other fast food store in this area never had a policy like that. Corporate needs to review and correct this immediately as it fringes on discrimination practice.

Service: 1

MARÍA SERRA

They never have

Atmosphere: 1

Food: 1

Service: 1

andy barnet

Don't forget to order the donuts.

Atmosphere: 2

Food: 4

Service: 3

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