Dunkin'
11301 NW 27th Ave, Miami
(855) 336-6887
Recent Reviews
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Almost empty
Awesome,
Atmosphere: 5
Food: 5
Service: 5
I have to say that some people should definitely not be allowed to work in client service positions. I visited the store early this morning around 6:30am. I was helped by Laquashious; if we could call that help. To begin with, there was no engagement from her or a greet; only after I asked her if there was someone in the front to take our order. She complained it was only her, but she took 3 orders in the window before coming to take mine. There were definitely more employees at the store. Her attitude was extremely rude; I would definitely nit be coming back to this store.
Atmosphere: 3
Food: 3
Service: 1
Bagels smell burnt and the coffee was more milk than coffee. Not well prepared.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Bagels
Horrible customer service need new employees and management asap. Went through drive through and had to wait an insane amount of time and go inside to retrieve my food. It’s attached to gas station. I wish i could give zero star on here staff is so rude.
Atmosphere: 1
Food: 2
Service: 1
Lady in the drive through was rude. Waited 25 minutes in the lot for the order even though there was one other car. Ended up having to go inside to pick it up because the person who was supposed to bring the products out was outside VAPING. Coffees were not filled....about 0.6 of the cup. Hot chocolate was cold and came out 90% water. Really bad experience and products today.
Atmosphere: 1
Food: 1
Service: 1
Coffee wasn't how I told
Atmosphere: 4
Food: 3
Service: 4
Pretty good and
Atmosphere: 5
Food: 5
Service: 5
Pretty good and tasty
Atmosphere: 5
Food: 5
Service: 5
get your order wrong and then wants to look at you crazy. zero customer service skills.
Restaurantji Recommends
This establishment needs to be vetted properly and actually get people in there that wants to work. Customer service is horrible, food is disgusting and coffee is unacceptable. The poor attitude and terrible environment is depressing. This is a reflection of the neighborhood as well just downright unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Horrible coffee and even worst service.
Amazing ?
Atmosphere: 4
Food: 4
Service: 3
What was expected with its exquisite products
Atmosphere: 5
Food: 4
Service: 5
I don't know but I always try to put gas in this place maybe because of the location and because it is usually a little cheaper.
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