Dunkin'
11301 NW 27th Ave, Miami
(855) 336-6887
Recent Reviews
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They're getting to Expensive for the average Joe..
Atmosphere: 3
Food: 3
Service: 3
It's inside a gas station
Staff is not that friendly
TERRIBLE SERVICE GOT HOT COFFEE IT WAS COLD......NO HI HOW ARE YOU NOOOO......JUST A THE ORDER WAS JUST PLACED DRIVE AROUND.............EVERYTIME I ORDER FROM HERE IT'S A DISASTER..... WHO OWNS THESE STORES THAT DOES NOY ENFORCE CUSTOMER SERVICE..........YOU ARE NOT DOING THE CUSTOMER A FAVOR, WE ARE DOING YOU A FAVOR BY GIVING YOUN OUR HARD WORKED MONEY....FOR YOU TO COME AND MISTREAT US.....CALL THE OWNER OF CHICK-FIL-A SO THEY CAN TEACH YOU SOME CUSTOMER SERVICE.................
Atmosphere: 1
Food: 1
Service: 1
The customer service was great. The gentleman was very kind. And my breakfast was great. Thank you
Had a good selection of donuts in the evening and I was surprised many don't
Atmosphere: 5
Food: 5
Service: 5
Good service, very nice employee
Atmosphere: 5
Food: 5
Service: 5
The morning crew is š„
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Donuts, Hash Browns, Egg and Cheese, Dona Glaceada, Iced Latte, Coolatta
Today at 1:54 pm I received horrible service and was mistreated by the worker Devarius. He called me multiple names when all i did was order coffees. When I first pulled up he stated that there was no food and only drinks available. I ordered 2 coffees, and pulled up to the window. Immediately after paying Devarius told me to drive up and park up.
A car that ordered after me proceeds to receive there order before me, and as I pull through again, without saying anything; Devarius says āyou have no patienceā which is very rude as when i did not say one word nor was disrespectful to him. He proceeded to argue with me about the number of items the car AFTER me had ordered; which I irrelevant as itās about the principle.
After being on the receiving end of such nasty behavior, I was no longer comfortable consuming anything Devarius (Pooh bear) he told me his name was, had made. I kindly asked for a refund, and he refused. He said his manager was not physically there so it was impossible to give me a refund.
I left both the coffees on the counter and walked away. I called the number on the receipt and no answer.
Itās unacceptable to refuse to give someone a refund, manger there or not. Just terrible service overall, and I speak truth when I say this.
That being said I rebuke any and all evil in Jesus name ! God bless
Do not go here unless you want evil energy, and name calling accompanied with your orderā¦
Atmosphere: 1
Food: 1
Service: 1
They have become my best pals. All the employees need a raise. Never messed up my order. Very quick, if I do say so myself. Makes me want to join the team.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Hash Browns, Egg and Cheese, Coolatta, Assorted Half Dozen or Dozen Donuts, Bacon Egg and Cheese
Ordered 10 pack of donut holes through uber eats, and got 2 donuts instead. You people are stupid. Didnāt bother to call me that you were maybe out of donut holes etc or you just didnāt care. Again, you people are stupid.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Almost empty
Awesome,
Atmosphere: 5
Food: 5
Service: 5
I have to say that some people should definitely not be allowed to work in client service positions. I visited the store early this morning around 6:30am. I was helped by Laquashious; if we could call that help. To begin with, there was no engagement from her or a greet; only after I asked her if there was someone in the front to take our order. She complained it was only her, but she took 3 orders in the window before coming to take mine. There were definitely more employees at the store. Her attitude was extremely rude; I would definitely nit be coming back to this store.
Atmosphere: 3
Food: 3
Service: 1
Bagels smell burnt and the coffee was more milk than coffee. Not well prepared.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Bagels
Horrible customer service need new employees and management asap. Went through drive through and had to wait an insane amount of time and go inside to retrieve my food. Itās attached to gas station. I wish i could give zero star on here staff is so rude.
Atmosphere: 1
Food: 2
Service: 1
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