Catastrophique experience, food was burned, employees very rude, even not speaking english only Spanish and very poor way to treat clients, they talked to me as if i owe them .... the worse is that i was really friendly but it seemed that i enter in a warzone .
Atmosphere: 1
Food: 2
Service: 1
Thanuj Singh
Both wake up wraps were cold
Food: 1
Service: 3
Victoria
Unfortunately, as soon as you walk into this Dunkin' Donuts, it was so hot. It was hotter inside, then it was outside and it is summer here. I'm pretty sure the A/C was off for a while while I was in there. The bathrooms were not open, so you couldn't use them for an hour. But when I did get to use the restroom, the toilet water was leaking all over the place.
Atmosphere: 1
Food: 3
Service: 4
Juan Carlos Sanchez
Super DISGUSTING bathroom. Toilet paper all over the floor with brown stains. Garbage full of trash and this was at 6 am on a Saturday with no customers. On top of that, both soap dispensers not working, and not soap alternative provided. 1 bathroom for both men and women because the other one is left for staff. I checked the comments and same thing has happened since 3-8 years ago, telling me this is not a 1 time incident. Asked employees and they told me both work. I told me that was a health risk and they should tell the owner, didn’t seem to care. If I see this again I am calling health department.
Atmosphere: 1
Food: 1
Service: 1
priv
Horrible employees the one with black straight hair that i don’t know if she’s the manager but acts like it, dropped a donut and put it back in the bag and gave it to the customer. She treated us so bad and she gave me the ugliest look ever. There is a blonde one too that she’s young as well and when we asked for another cup becuade the cup was super hot they refused with a very bad attitude.
Atmosphere: 2
Food: 4
Service: 1
Rodolfo Aguiar
Always good coffee and breakfast options.
Atmosphere: 5
Food: 5
Service: 5
Carlos Martinez
Food was okay, but service was terrible. Employee helped Hispanic customers while skipping over me, assuming I was not Hispanic. Food was lukewarm and I was missing a part of my order. Will not return.
Atmosphere: 1
Food: 3
Service: 1
Diana Raquel
It's one of my fav DDs. Clean, availability, always ready, friendliness, and the employees are polite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Donuts Variadas
Roberto Ayala
The worst customer service one person on the phone and 3 persons working on the back not helping to the only one taking orders.. personnel very unprofessional
Anya Stroud
Never had any problems here. Food and coffee are always made correctly and quickly. Clean tables, too.
The most rude women who serve I have ever had. If they don't know how or want to serve the public, they shouldn't be in the box.
Atmosphere: 1
Food: 5
Service: 1
David Futch
Quick trip to get a box of Joe and some donut holes. They made it easy and were fast with my order.
Atmosphere: 5
Food: 5
Service: 5
An Phan
Walked in today at 1pm and waited to order coffee. All I heard was people yelling at each other and a cashier who didn't look me on the eye or take my order. Guess they need training on customer service.
Catastrophique experience, food was burned, employees very rude, even not speaking english only Spanish and very poor way to treat clients, they talked to me as if i owe them .... the worse is that i was really friendly but it seemed that i enter in a warzone .
Atmosphere: 1
Food: 2
Service: 1
Both wake up wraps were cold
Food: 1
Service: 3
Unfortunately, as soon as you walk into this Dunkin' Donuts, it was so hot. It was hotter inside, then it was outside and it is summer here. I'm pretty sure the A/C was off for a while while I was in there. The bathrooms were not open, so you couldn't use them for an hour. But when I did get to use the restroom, the toilet water was leaking all over the place.
Atmosphere: 1
Food: 3
Service: 4
Super DISGUSTING bathroom. Toilet paper all over the floor with brown stains. Garbage full of trash and this was at 6 am on a Saturday with no customers. On top of that, both soap dispensers not working, and not soap alternative provided. 1 bathroom for both men and women because the other one is left for staff. I checked the comments and same thing has happened since 3-8 years ago, telling me this is not a 1 time incident. Asked employees and they told me both work. I told me that was a health risk and they should tell the owner, didn’t seem to care. If I see this again I am calling health department.
Atmosphere: 1
Food: 1
Service: 1
Horrible employees the one with black straight hair that i don’t know if she’s the manager but acts like it, dropped a donut and put it back in the bag and gave it to the customer. She treated us so bad and she gave me the ugliest look ever. There is a blonde one too that she’s young as well and when we asked for another cup becuade the cup was super hot they refused with a very bad attitude.
Atmosphere: 2
Food: 4
Service: 1
Always good coffee and breakfast options.
Atmosphere: 5
Food: 5
Service: 5
Food was okay, but service was terrible. Employee helped Hispanic customers while skipping over me, assuming I was not Hispanic. Food was lukewarm and I was missing a part of my order. Will not return.
Atmosphere: 1
Food: 3
Service: 1
It's one of my fav DDs. Clean, availability, always ready, friendliness, and the employees are polite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Donuts Variadas
The worst customer service one person on the phone and 3 persons working on the back not helping to the only one taking orders.. personnel very unprofessional
Never had any problems here. Food and coffee are always made correctly and quickly. Clean tables, too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Dozen Donuts, Sourdough Breakfast Sandwich, Iced Macchiato, Coffee Roll, Dozen Donuts
Restaurantji Recommends
Great coffee and excellent service.
Atmosphere: 4
Food: 4
Service: 4
The most rude women who serve I have ever had. If they don't know how or want to serve the public, they shouldn't be in the box.
Atmosphere: 1
Food: 5
Service: 1
Quick trip to get a box of Joe and some donut holes. They made it easy and were fast with my order.
Atmosphere: 5
Food: 5
Service: 5
Walked in today at 1pm and waited to order coffee. All I heard was people yelling at each other and a cashier who didn't look me on the eye or take my order. Guess they need training on customer service.
Service: 1
Tremendous attention
Atmosphere: 5
Food: 5
Service: 5
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