Dunkin donuts one of the most famous quick food restaurants .... There's not much to say other than it's still the best .donuts world wide 😜🤠😁😜😁
Dee
Horrible. Took too long to make this drink and almost made me late to where I was going. Drink wasn’t even good😒
Atmosphere: 1
Food: 1
Service: 1
Miami Girl
Food doesn't taste fresh, especially not the donuts
Atmosphere: 1
Food: 1
Service: 1
Bob Shustack
Don't waste your time with this location. I spent over 30 minutes trying to get a few breakfast sandwiches in a few dozen donuts for a work function. Watched the staff be rude to numerous customers and argue amongst themselves. No management or leadership at this location. I eventually received a refund for the majority of my order and left with no food for my meeting. I visit UM quite often for meetings and always spend a lot of money at this location but my recent experience will have me going elsewhere.
Avoid this place!
Atmosphere: 1
Food: 1
Service: 1
Tavia Hardemon
It’s never open at the time it says it’s open . I try to get coffee before work and it’s never open .
Service: 1
Deborah Lopez
They like to open later and close earlier than advertised.
Kyle Lee
Placed an order mobile to find out they closed almost an hour before their posted operating hours, not cool
Atmosphere: 1
Food: 1
Service: 1
backup RM
15 minute wait for a black coffee
mari araoz
Best place for kids after school
Atmosphere: 5
Food: 5
Service: 5
Betty Natily
I came in to place a large order for my staff last minute and Ace was very accommodating. The entire staff was working hard to attend to everyone in the store as well. Very good team here. The donuts were delicious
On April 1st, 2025, at 10:47 AM, I walked into this Dunkin’ Donuts location intending to grab a simple cup of coffee. Unfortunately, what should have been a quick and routine visit turned into a frustrating experience.
After placing my order with the barista Anjenette, I noticed two young male employees engaged in loud, rude, and antagonizing behavior, even going so far as to give each other obscene hand gestures. Despite the presence of four additional female employees attempting to fulfill orders, the overall atmosphere was unprofessional and chaotic, and service was noticeably slow.
After waiting nearly 7 minutes for a single cup of coffee, I voiced my complaint, but no improvement followed. Frustrated, I requested a refund of $3.00, only to find that the cashier had no idea how to process a cash refund. Eventually, another employee—an African American woman who tried to empathize with my situation—stepped in. The refund was ultimately given to me from the tip jar, which only reinforced the sense of disorganization.
Before leaving, I advised the two male baristas to focus on their jobs rather than engaging in unprofessional antics during work hours. Unfortunately, based on this experience, I have no intention of returning to this location. Dunkin’ Donuts management needs to address staff professionalism, customer service efficiency, and overall workplace discipline if they expect to retain loyal customers.
Dunkin donuts one of the most famous quick food restaurants .... There's not much to say other than it's still the best .donuts world wide 😜🤠😁😜😁
Horrible. Took too long to make this drink and almost made me late to where I was going. Drink wasn’t even good😒
Atmosphere: 1
Food: 1
Service: 1
Food doesn't taste fresh, especially not the donuts
Atmosphere: 1
Food: 1
Service: 1
Don't waste your time with this location. I spent over 30 minutes trying to get a few breakfast sandwiches in a few dozen donuts for a work function. Watched the staff be rude to numerous customers and argue amongst themselves. No management or leadership at this location. I eventually received a refund for the majority of my order and left with no food for my meeting. I visit UM quite often for meetings and always spend a lot of money at this location but my recent experience will have me going elsewhere.
Avoid this place!
Atmosphere: 1
Food: 1
Service: 1
It’s never open at the time it says it’s open . I try to get coffee before work and it’s never open .
Service: 1
They like to open later and close earlier than advertised.
Placed an order mobile to find out they closed almost an hour before their posted operating hours, not cool
Atmosphere: 1
Food: 1
Service: 1
15 minute wait for a black coffee
Best place for kids after school
Atmosphere: 5
Food: 5
Service: 5
I came in to place a large order for my staff last minute and Ace was very accommodating. The entire staff was working hard to attend to everyone in the store as well. Very good team here. The donuts were delicious
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fix it the problem
Came in here with my mom, my mom loves the midnight hot coffee!! Nice baristas
Atmosphere: 5
Sometimes the food you want runs out quickly.
Atmosphere: 5
Food: 4
Service: 4
The food and donuts were good, but the establishment is small and wrongly executed, and the staff is nice but a little disorganized
Atmosphere: 3
Food: 4
Service: 3
Critical Review of Dunkin’ Donuts – 1050 NW 14th Street, Miami, FL 33136
On April 1st, 2025, at 10:47 AM, I walked into this Dunkin’ Donuts location intending to grab a simple cup of coffee. Unfortunately, what should have been a quick and routine visit turned into a frustrating experience.
After placing my order with the barista Anjenette, I noticed two young male employees engaged in loud, rude, and antagonizing behavior, even going so far as to give each other obscene hand gestures. Despite the presence of four additional female employees attempting to fulfill orders, the overall atmosphere was unprofessional and chaotic, and service was noticeably slow.
After waiting nearly 7 minutes for a single cup of coffee, I voiced my complaint, but no improvement followed. Frustrated, I requested a refund of $3.00, only to find that the cashier had no idea how to process a cash refund. Eventually, another employee—an African American woman who tried to empathize with my situation—stepped in. The refund was ultimately given to me from the tip jar, which only reinforced the sense of disorganization.
Before leaving, I advised the two male baristas to focus on their jobs rather than engaging in unprofessional antics during work hours. Unfortunately, based on this experience, I have no intention of returning to this location. Dunkin’ Donuts management needs to address staff professionalism, customer service efficiency, and overall workplace discipline if they expect to retain loyal customers.
Service: 1
Loading...