Dunkin'
18099 S Dixie Hwy, Miami
(305) 253-8241
Recent Reviews
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Excellent always
Atmosphere: 5
Food: 5
Service: 5
very bad service
What happened to portion sizes? The food gets smaller but prices go up. Smaller bagels and smaller juice.
Atmosphere: 3
Food: 3
Service: 3
I ordered from this store via door dash, the phone number to the store NEVER works and they sold me stale bagels and literally 4 hash browns instead of a full order. DO NOT order from here if you’re expecting quality or accountability!
The staff is amazing . Very friendly and attentive ☺️
They were polite, friendly & knowledgeable. They were great with people. The restaurant was clean. They quick & efficient. Our coffees were also correct.
Atmosphere: 5
Food: 5
Service: 5
I order coffee and breakfast and the employee gave a hot coffee instead of ice coffee . Which she got mad because I said it’s the incorrect order. Am a government worker and haven’t gotten paid for weeks I don’t think I should be going through someone else’s mistake . In top of it she was very rude about it
Atmosphere: 1
Food: 1
Service: 1
Your employee Quanteria id# 613725 was terrible. She made me wait 5 minutes at the counter and was very rude when she finally approached me. She went as far as asking why I was waiting at the counter when she clearly knew I was waiting to place an order. I asked she repeated my order three times and blatantly ignored by her. She purposely messed up my order. I will not not be returning. By the reviews of this location customer service is always poor.
Do better!!!!!!!!!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
The two women that took and filled my order were both friendly and quick.
Atmosphere: 5
Food: 5
Service: 5
How can a place of sweets run out of whipped cream? Being proactive in order not to run out would be a good idea. The candy bar drink was horrible they added vanilla foam LOL and a PINCH of candy on the top. The chocolate-topping sprinkles donut was thrown upside down in the bag. These 2 ladies were such a hot mess. RIDICULOUS
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
Do not go here
Atmosphere: 1
Food: 1
Service: 1
Picked up an early afternoon snack for the kids. Donuts tasted dry and out of most flavors. Isn't this a donut store?
Atmosphere: 5
Food: 1
Service: 3
Awful awful Dunkin location. They don’t listen to what you order. I can’t have caffeine and ordered a decaf coffee. They gave me fully caffeinated coffee and unfortunately I only found out once it was too late. It’s happened more than once. The workers were also fighting with each other. I don’t know why I even bother ever going back here.
I’m honestly not sure how this management even still stands at this location. Extremely poor service. Food quality is bad, service is slow, workers are rude. The manager being one of the worst ones. He’s extremely unprofessional. Love Dunkin but this location needs new management asap!
The parking is not good. Had to leave. No empty spot
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