Very bad service and very poor responsibility. Never order on the app to pick up at a certain time. I paid for 2 dozen donuts customized to pick up in the afternoon. Did not have any donuts of what I ordered, no boston kreme, no bavarian, no glazed, no chocolate frosted, no jelly.
Candela_ Miami
I ordered a hot Chai latte through the app and it was ready when I arrived. Since the Chai latte comes out lacking flavor, I asked the server to make it stronger and she kindly obliged. It turned out a lot better. I really appreciate their customer service.
Carmelo Stanco
Awesome place. Love they do speak both Spanish and English. Arepa place next door was told is not good
Elena Tauler
Order a chicken wrap and instead was sent a croissant with a piece of breaded chicken. Called them repeatedly and they don’t answer their phone. Had to throw the sandwich in the garbage
Nicole Ardila
I bought 2 dozen mix donuts, they were all delicious and fresh 😋🤤, the girls who were there were very friendly and the holiday cookie coffee was delicious 🫶🏻🫶🏻
Atmosphere: 5
Food: 5
Service: 5
Luis Prado
Loved... my daughter loves their chocolate donuts
Atmosphere: 5
Food: 5
Service: 4
michel alvarez
Great place
Atmosphere: 5
Food: 5
Service: 5
Demetri Simon
I come here each sunday for a time of donuts and the general enjoyment of the atmosphere. While on the topic of atmosphere I mean literal atmosphere. It's always so hot and the air feels congested. The staff is passing out and the AC not being fuctional makes it an unsafe environment for the staff. Great service but they need to fix the AC immediately.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Donuts
Kaily Marin
Service was awesome but it’s so hot in there ,how can anyone be in there for more than a minute I felt like fainting . What fast food place has no A/C. I feel so bad for the workers for having to work with no air it’s more hot inside then outside.
Food: 5
Service: 5
Sandra Mayacen
very good service, but it’s impossible to be there with a broken A/C. What type of fast food place has no A/C.
Very easy in and out for my food, soent less than 10 minutes inside waiting.Depending on the time of day you may have very few donuts to select from, so caution on that! Otherwise it is great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant Sandwich, Sausage Egg and Cheese
Douglas De La Cruz
This is the worst dunkin donuts in all miami, I have been there over 4 times because is the closest to my house but I have never been in luck, they rarelly have fresh donuts and never ever have a good variety usually they have only 3 or 4 kind of donut only. I am posting the review today because not once I've had a good experience there.
Atmosphere: 1
Food: 1
Service: 1
Mike S
The breakfast Croissants are good . Service a bit slow . Smiles won't happen here .
Atmosphere: 3
Food: 5
Service: 3
nataly perez
This is possibly one of the worsts Dunkins in Miami. Usually the food is not bad but the orders are wrong in one form or another most of the time and the staff is extremely rude. Multiple times I've had someone speak to me with attitude for absolutely no reason.
Atmosphere: 1
Food: 2
Service: 1
Lauren Hernandez
Dani and Sophie are amazing, they received customers with a smile, always have the orders on time, I really recommend them if you’re going to order something from West Kendall store. You will receive the best attention and this is by far my favorite Dunkin
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant Sandwich, Valentine's Donuts, English Muffin, Avocado Toast and Tomato, Avocado Toast Bacon and Tomato Sandwich
Very bad service and very poor responsibility. Never order on the app to pick up at a certain time. I paid for 2 dozen donuts customized to pick up in the afternoon. Did not have any donuts of what I ordered, no boston kreme, no bavarian, no glazed, no chocolate frosted, no jelly.
I ordered a hot Chai latte through the app and it was ready when I arrived. Since the Chai latte comes out lacking flavor, I asked the server to make it stronger and she kindly obliged. It turned out a lot better. I really appreciate their customer service.
Awesome place. Love they do speak both Spanish and English. Arepa place next door was told is not good
Order a chicken wrap and instead was sent a croissant with a piece of breaded chicken. Called them repeatedly and they don’t answer their phone. Had to throw the sandwich in the garbage
I bought 2 dozen mix donuts, they were all delicious and fresh 😋🤤, the girls who were there were very friendly and the holiday cookie coffee was delicious 🫶🏻🫶🏻
Atmosphere: 5
Food: 5
Service: 5
Loved... my daughter loves their chocolate donuts
Atmosphere: 5
Food: 5
Service: 4
Great place
Atmosphere: 5
Food: 5
Service: 5
I come here each sunday for a time of donuts and the general enjoyment of the atmosphere. While on the topic of atmosphere I mean literal atmosphere. It's always so hot and the air feels congested. The staff is passing out and the AC not being fuctional makes it an unsafe environment for the staff. Great service but they need to fix the AC immediately.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Donuts
Service was awesome but it’s so hot in there ,how can anyone be in there for more than a minute I felt like fainting . What fast food place has no A/C. I feel so bad for the workers for having to work with no air it’s more hot inside then outside.
Food: 5
Service: 5
very good service, but it’s impossible to be there with a broken A/C. What type of fast food place has no A/C.
Food: 5
Service: 5
Restaurantji Recommends
Very easy in and out for my food, soent less than 10 minutes inside waiting.Depending on the time of day you may have very few donuts to select from, so caution on that! Otherwise it is great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant Sandwich, Sausage Egg and Cheese
This is the worst dunkin donuts in all miami, I have been there over 4 times because is the closest to my house but I have never been in luck, they rarelly have fresh donuts and never ever have a good variety usually they have only 3 or 4 kind of donut only. I am posting the review today because not once I've had a good experience there.
Atmosphere: 1
Food: 1
Service: 1
The breakfast Croissants are good . Service a bit slow . Smiles won't happen here .
Atmosphere: 3
Food: 5
Service: 3
This is possibly one of the worsts Dunkins in Miami. Usually the food is not bad but the orders are wrong in one form or another most of the time and the staff is extremely rude. Multiple times I've had someone speak to me with attitude for absolutely no reason.
Atmosphere: 1
Food: 2
Service: 1
Dani and Sophie are amazing, they received customers with a smile, always have the orders on time, I really recommend them if you’re going to order something from West Kendall store. You will receive the best attention and this is by far my favorite Dunkin
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant Sandwich, Valentine's Donuts, English Muffin, Avocado Toast and Tomato, Avocado Toast Bacon and Tomato Sandwich
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