Dunkin'

11790 SW 88th St, Miami
(305) 271-1660

Recent Reviews

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Joshua Rodriguez

This local always has great service and the workers are great. Good place to grab a quick affordable bite.

Atmosphere: 5

Food: 5

Service: 5

Emma F

Horrible service, staff took so long to take my order I ended up walking out after half an hour and was incredibly rude, would recommend to go anywhere else

n O

It's 4:30 in the morning and I've been sitting in the drive-through since 415 with only one car in front of me. This happens every morning this place is disgusting. The attitude is horrible and the workers do not give three craps about anyone in the drive thru . This is absolutely ridiculous. It really sucks cause it's the closest Dunkin to my house. This is the second time the first time I didn't even wait for the order. I just left.

Atmosphere: 1

Food: 1

Service: 1

Nancy Tobin

Free coffee got first 50 people & special event today only. Won a shirt - had many other prizes available too.

Atmosphere: 4

Food: 4

Service: 4

Valerie R

Donuts are always fresh and the drive-thru is usually pretty quick and always very nice.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donut

Marianela Hernandez

Just bought some donuts late at night and they are hard and taste old

Nathalie Blandon

Went in to get two cappuccinos and they literally just gave me milk and sugar, no coffee!! Disgusting

Atmosphere: 1

Food: 1

Service: 1

Angela Coffey

I never got to order after 15 minutes of waiting and was the only customer and I was never acknowledged employees continue to walk past me doing whatever

Atmosphere: 1

Service: 1

Andy

Don't order donuts after midnight they never have

Adri Hernandez

took 20 minutes in the drive through to take our order, only like 3 workers on the job.

JOHN P

Always on point

Atmosphere: 5

Food: 5

Service: 5

Mary Del Cuadro

Ordered online. Picked up at 6:15 am and everything was perfect! Always delicious donuts and coffee.

Elizabeth Diaz

Wow, I really don’t go out of my way to leave bad reviews unless absolutely deserved and let me tell you, this young lady deserves every letter. May 16
1:50 AM my wife and I are embarking on a road trip across FL and we made the mistake of stopping at this specific Dunkin to grab a bite before getting on the road. As we approached the drive thru we waited a few moments for a greeting but never got one so we initiated contact to which we got a barely audible response from the microphone, almost a whisper even. When we asked for the employee to speak up we were met with very snarky and dry responses. My wife and I ordered a BEC croissant and bagel double toasted, an ice coffee, a frozen coffee, BB glazed and reg. Glazed donut. So it took about 15 min for this lady to put everything together which we didn’t mind the long wait time due to she was probably the only one there. When she gave us our order my frozen coffee was all liquid, no ice at ALL. So we asked for it to be remade to which we got attitude about as well. As I was waiting for my drink to be remade we took bite out of our sandwiches and had to spit it out simultaneously. My sandwich was as black as a hockey puck so was my wife’s with the middle of the sandwich still not as hot as the rest of the sandwich. At this point I was livid and fed up with the horrendous customer service I was receiving. The employee gave me back my remade drink which was again not the frozen coffee i asked for and I just had to drive off before things escalated. This young lady is the epitome of incompetence and has given me one of the worst customer service experience to date. If we were bothering her by being paying customers then I don’t think she has any business being employed there.

lilly herrera

Great customer service

Gustavo Castaneda

Very slow service, donut stale

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