The lobby atmosphere was quiet and inviting. The staff failed to greet or notice customers entering and waiting inside lobby. The staff gossips and curses in midst of their own personal non job related conversations while unrecognizing waiting customers that have entered the store. The food machine had a burnt smell necessitating over due cleaning that must've went skipped. The wall outlet plugs do work but has a loose plug connection.
Atmosphere: 5
Food: 3
Service: 3
Maria Ballaga
This is probably the worst customer service experience I have ever had. The treatment we received from the moment we arrived at the speaker all the way to getting our food was just disgusting there’s no other way to put it. The person on the speaker kept telling me to repeat myself because she was talking on the phone, continuously cursed at whoever she was speaking too, and was so so rude, the receipt says her name is Lucinda not sure if that’s accurate. Once I arrived at the window told her I wanted to scan my app and quite literally said “ok so just put your phone there then”, i don’t know in what world you speak to customers like that but wow. The biggest problem was really when I received my food in a broken bag, hash browns full of soap, and a coffee so white it may have just been creamer. I had to scream for 5 minutes at the window for someone to notice I was still there. She comes back, says what like I was interrupting her phone conversation and when I explained about the coffee she said it was because I ordered it with oat milk (I literally always get the same coffee and it’s never looked that way). She said she would re do it but quite literally saw her just put more coffee in the same cup, old coffee at that. Continued to blame me because of my milk of choice, didn’t do anything about the food. This place needs to either hire other people who actually have manners, or just close down If thats too hard. Didn’t even give me a refund…
Atmosphere: 1
Food: 1
Service: 1
Glenn Costales
Excellent 🙌
Atmosphere: 5
Food: 5
Service: 5
Phoebe Mahmood
They might as well go ahead and shut this place down.
Atmosphere: 1
Food: 1
Service: 1
Author SunShyne Bernadis
This location is horrible! They have employees fighting & causing drama with their fellow employees as well as with their customers. I wouldn't go there if it were the last place on Earth! it's unsanitary & unsafe. The few times I've tried this location there was always a heavy police presence due to the employees fighting! At this point just shut it down.
Lydia Brady
Worst customer service ever. Not one employee seems to know how to make anything. They just ignore you and talk to their co workers. Just a mess
The worst Dunkin in the world. Just went, was told to wait for 10 minutes to even speak to them, nobody was in store. Finally when I was attended to after 10 minutes even though I was the only person there I was told they didn’t have anything and that everything would arrive “later”.
Atmosphere: 1
Food: 1
Service: 1
Adolfo Ochoa Contreras
The guy closed the dining door and sends everyone through the drive thru and dispatches a car every 15 minutes..
Atmosphere: 2
Food: 2
Service: 1
Luna Rojas Diaz
Horrible service, wait times are crazy, they gave my order with cream cheese with no cream cheese and the drive through is rarely open.
Atmosphere: 1
Food: 1
Service: 1
Albena Sumner
Cashier was VERY AGGRESSIVE & COMBATIVE. VERY NASTY ATTITUDE! Does not need to be in position to deal with customers. I WON'T BE BACK TO THIS LOCATION. While food is good; homeless begging and employees nasty attitude is NOT!!!
Atmosphere: 1
Food: 4
Service: 1
Pedro Infante Cast
Clean, good service, the donuts felt like they weren't very fresh, but they pass well.
Northside flea market great place
Atmosphere: 5
Food: 5
Service: 5
The lobby atmosphere was quiet and inviting. The staff failed to greet or notice customers entering and waiting inside lobby. The staff gossips and curses in midst of their own personal non job related conversations while unrecognizing waiting customers that have entered the store. The food machine had a burnt smell necessitating over due cleaning that must've went skipped. The wall outlet plugs do work but has a loose plug connection.
Atmosphere: 5
Food: 3
Service: 3
This is probably the worst customer service experience I have ever had. The treatment we received from the moment we arrived at the speaker all the way to getting our food was just disgusting there’s no other way to put it. The person on the speaker kept telling me to repeat myself because she was talking on the phone, continuously cursed at whoever she was speaking too, and was so so rude, the receipt says her name is Lucinda not sure if that’s accurate. Once I arrived at the window told her I wanted to scan my app and quite literally said “ok so just put your phone there then”, i don’t know in what world you speak to customers like that but wow. The biggest problem was really when I received my food in a broken bag, hash browns full of soap, and a coffee so white it may have just been creamer. I had to scream for 5 minutes at the window for someone to notice I was still there. She comes back, says what like I was interrupting her phone conversation and when I explained about the coffee she said it was because I ordered it with oat milk (I literally always get the same coffee and it’s never looked that way). She said she would re do it but quite literally saw her just put more coffee in the same cup, old coffee at that. Continued to blame me because of my milk of choice, didn’t do anything about the food. This place needs to either hire other people who actually have manners, or just close down If thats too hard. Didn’t even give me a refund…
Atmosphere: 1
Food: 1
Service: 1
Excellent 🙌
Atmosphere: 5
Food: 5
Service: 5
They might as well go ahead and shut this place down.
Atmosphere: 1
Food: 1
Service: 1
This location is horrible! They have employees fighting & causing drama with their fellow employees as well as with their customers. I wouldn't go there if it were the last place on Earth! it's unsanitary & unsafe. The few times I've tried this location there was always a heavy police presence due to the employees fighting! At this point just shut it down.
Worst customer service ever. Not one employee seems to know how to make anything. They just ignore you and talk to their co workers. Just a mess
There was hair in my food and it was cold
Food: 1
Recommended dishes: Croissant
The customer service from Quisha was immaculate
Atmosphere: 5
Food: 5
Service: 5
America runs on dunkin
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oatmilk Latte, Bagel
Restaurantji Recommends
The worst Dunkin in the world. Just went, was told to wait for 10 minutes to even speak to them, nobody was in store. Finally when I was attended to after 10 minutes even though I was the only person there I was told they didn’t have anything and that everything would arrive “later”.
Atmosphere: 1
Food: 1
Service: 1
The guy closed the dining door and sends everyone through the drive thru and dispatches a car every 15 minutes..
Atmosphere: 2
Food: 2
Service: 1
Horrible service, wait times are crazy, they gave my order with cream cheese with no cream cheese and the drive through is rarely open.
Atmosphere: 1
Food: 1
Service: 1
Cashier was VERY AGGRESSIVE & COMBATIVE. VERY NASTY ATTITUDE!
Does not need to be in position to deal with customers.
I WON'T BE BACK TO THIS LOCATION. While food is good; homeless begging and employees nasty attitude is NOT!!!
Atmosphere: 1
Food: 4
Service: 1
Clean, good service, the donuts felt like they weren't very fresh, but they pass well.
Atmosphere: 3
Food: 4
Service: 4
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