Dunkin'
1190 NW 62nd St, Miami
(305) 677-2290
Recent Reviews
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Worst customer service ever. Not one employee seems to know how to make anything. They just ignore you and talk to their co workers. Just a mess
There was hair in my food and it was cold
Food: 1
Recommended dishes: Croissant
The customer service from Quisha was immaculate
Atmosphere: 5
Food: 5
Service: 5
America runs on dunkin
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oatmilk Latte, Bagel
The worst Dunkin in the world. Just went, was told to wait for 10 minutes to even speak to them, nobody was in store. Finally when I was attended to after 10 minutes even though I was the only person there I was told they didn’t have anything and that everything would arrive “later”.
Atmosphere: 1
Food: 1
Service: 1
The guy closed the dining door and sends everyone through the drive thru and dispatches a car every 15 minutes..
Atmosphere: 2
Food: 2
Service: 1
Horrible service, wait times are crazy, they gave my order with cream cheese with no cream cheese and the drive through is rarely open.
Atmosphere: 1
Food: 1
Service: 1
Cashier was VERY AGGRESSIVE & COMBATIVE. VERY NASTY ATTITUDE!
Does not need to be in position to deal with customers.
I WON'T BE BACK TO THIS LOCATION. While food is good; homeless begging and employees nasty attitude is NOT!!!
Atmosphere: 1
Food: 4
Service: 1
Clean, good service, the donuts felt like they weren't very fresh, but they pass well.
Atmosphere: 3
Food: 4
Service: 4
Rude and high key slow ash I’m telling her I’m going to get out of the drive thru to place a mobile order because this homeless lady wanted something and asked me to get her something when I got there which was also annoying ash and she literally just repeated the same thing back to me and told me to get out of the drive thru like did I not just tell you that people are slow
Atmosphere: 1
Service: 1
Restaurantji Recommends
I entered Dunkin donuts and asked to use the restroom I was told I have to order something to use the restroom. I ordered a bottle of water to use the restroom for it to not have paper.
Atmosphere: 1
Food: 5
Service: 1
The pros: nice staff drive-through runs smoothly. The cons: inconsistent flavor, got a few lattes that tasted like oat milk only (gross!) When it’s made correctly you taste the other ingredients. It wasn’t like that when I first started going here, they were making it perfectly and the past week or so the drink has been nasty every time. I felt bad asking them to remake it but for the price I had to. Idk if it’s employee error, or ingredients changed - It’s an understandable mistake for a young or new employee - but please fix it.
Quick and efficient
Atmosphere: 4
Service: 4
Bugs were all over my dounts
Atmosphere: 1
Food: 1
Service: 1
Fast drive thru
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