Dunkin'
8099 S Dixie Hwy, Miami
(786) 360-7226
Recent Reviews
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For me it was first experience here in USA and I loved the mini bagels, hash browns as well as coffee with 2 cream and two sugar. Would definitely visit the Dunkin again whenever or wherever I see it.
Atmosphere: 4
Food: 5
Service: 4
Very pleasant place
Atmosphere: 5
Food: 5
Service: 5
Clean, good service.
Atmosphere: 5
Food: 5
Service: 5
I was ignored for 18 minutes untill I asked if I can order with a human... instead of the kiosks.
DD used to be a great service with a smile place...
Atmosphere: 4
Food: 5
Service: 1
Fast service and love the coffee.
Atmosphere: 5
Food: 5
Service: 5
HORRIBLE!!! Service, my order wrong, the person taking the order, DOES NOT SPEAK OR UNDERSTAND ENGLISH. Super rude did not apologize for my order being wrong. He could have a much better attitude and needs a course on customer service.
Atmosphere: 1
Food: 1
Service: 1
It's really me like family. We'll always come here.
Atmosphere: 5
Food: 5
Service: 5
I don’t Usually like to give one star reviews, but I was extremely disappointed with my service today. I went to this Dunkin to order donuts for my job and use my corporate card additionally I wanted to purchase my own drink on a separate order. I let the employee know and he immediately told me no he could not do that because he didn’t wanna mess up his timer. So he chose a timer versus customer service. I’m pretty sure that the customer service is more important than a timer, and all I was asking for was a drink a small drink . It wouldn’t have changed their timer he told me that he couldn’t make my drink then, but that I can get back in line and order again at this point the line was long. I do not appreciate this kind of service, especially when it was only two items.
The absolute worst customer service experience I have had in a long time was at this location. The lady was on the phone chatting up a storm and not assisting the customers. The restroom didn't have any toilet paper and I informed all three adults working and they just looked at me. Meanwhile, the young lady was still on her cellphone not helping customers!
Atmosphere: 1
Food: 1
Service: 1
Ana and Angel were so kind and patient. They made sure that my Shakin Espresso was to my liking. I appreciate when great service is provided.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My daughter loves it
Atmosphere: 4
Food: 4
Service: 5
Great donut place with tasty donuts
Kid-friendliness: We can have fun every time
Atmosphere: 5
Food: 5
Service: 5
Best help. Amazing. It's nice. Best. 🍩 it's not it's it's better. Dunkin #1
_. Best service. Thanks. And. Thank you 🙂 🍩 🍩 🍩 🍩 🍩 🍩 🍩 🍩 🍩 🍩 🍩 🍩 🍩 🍩 🍩 🍩 🍩 🍩 🍩 🍩 🍩 🍩
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts, Donuts
Never a disappointment
Atmosphere: 5
Food: 5
Service: 5
One of the sorriest Dunkin’ Donut places I’ve been to in recent times; this place is so pitiful that I don’t even care to elaborate any details. Nasty.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Doughnut
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