El Nuevo orgullo Catracho
$$ • Honduran
Hours:
2300 SW 8th St, Miami
(305) 643-3226
About El Nuevo orgullo Catracho
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El Nuevo orgullo Catracho Reviews
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Terrible servicio de los meseros .
El peor servicio acabo de recibir, quise hacer una orden por teléfono hicieron que estaban tomando mi orden y lo cerraron. Llegue al lugar y ahí las meseras una pasaban o otra para hacer la orden. Cuando salió un Señor que era el encargado nos dijo;”estamos muy ocupados si hay 20 órdenes y la ustedes es la 21 tendrían que esperar”, ( no me interesa saber cuántas ordenes hay antes que la mía), dijimos no importa, esperamos!, le dijimos que queríamos pollo frito pechuga de preferencia nos dijo voy a ir a ver si hay pechuga y pollo frito por que sino, no les ofrezco, entró por una puerta salió por otra ahí mismo, y dijo, no HAY!. Obviamente era notable que no quería tomar la orden por que jamás intento tomar nota, lo que preguntábamos no había y la verdad que dijo, ESTAMOS MUY LLENO! PECIMA experience sin mencionar que la sopa Marinera cada día menos marisco en ella. Jamás olviden que del cliente ellos mantiene un lugar Que lejos ha quedado que el cliente siempre es lo primero. Gracias!
To begin I called this place to make an order to pick up and they hang up the phone . I called back and phone was busy . I ended going To the restaurant to place an order and I waited for 15 minutes in front of the cashiers and they never said anything to me . Then a guy who works there came to me and asked me what I was going to order and when I told him he told ok but I’ll let you know now that It will take a long time For your order like if he didn’t want me To order. Then I asked for chicken and he told me that he was going to the Kitchen to check if There was more chicken . At the end he said nope sorry we have no more chicken in the kitchen . So rude!!!! Make sure to treat your clients with respect and remember you need from the clients to have a successful business.
Ratings
Menu
Hours
| Monday | 8AM - 12AM |
| Tuesday | 8AM - 12AM |
| Wednesday | 8AM - 12AM |
| Thursday | 8AM - 12AM |
| Friday | 8AM - 1AM |
| Saturday | 8AM - 1AM |
| Sunday | 8AM - 12AM |
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El Nuevo orgullo Catracho is a restaurant that offers a taste of Latin American cuisine. The menudo dish receives mixed reviews, with some praising it and others suggesting it needs more seasoning. Other plates are highly recommended for their quality and quantity. The service is described as respectful, and the restaurant's prices, size, and quality of food are considered to be well-balanced. Breakfasts are specifically mentioned as exquisite.
The restaurant has received both positive and negative feedback from recent customers. Some praise the exceptional customer service provided by the staff, particularly Marbelly, who is described as friendly and patient. However, others have had issues with the food, such as the baleadas not having enough frijoles. The restaurant's atmosphere has also been criticized, with complaints about the loud music and the need for a makeover. One customer had a positive experience with the manager, Lester, who addressed their concerns and provided a free replacement order.
Overall, the restaurant offers a taste of Latin American cuisine, with some highlights in the food and service, but also areas that need improvement, such as the atmosphere and consistency in the food preparation.