Sadly the staff leads me rate so poorly. Owner is loosing money to lack of employee quality, we went tonight with family the lady was nice but wasn’t selling cones for some odd reason and after us placing our order a poor child kept attempting of getting some ice cream I myself tried to get the lady attention had no luck felt bad ended leaving. To my surprise as we were leaving the parking lot we find the lady ACROSS the street handling personal matters…. Hopefully isn’t something it can be fixed.
Javier Santaliz
The place is apparently closed.I waited for 32 minutes and there is no one working on the place.
Ebrahim Bhaiji
Solid ice cream!
Adrian Figueroa
Bought two pints to go. One matcha and one lemon sorbet. The lemon sorbet was improperly labeled and was actually chocolate. I was hoping the chocolate would be okay but on the contrary. The texture is icy, as if it's freezer burned (same with the matcha), and the flavor tastes like Hershey's chocolate syrup. The matcha flavor is okay but the texture is also icy. I rarely leave reviews but this ice cream was bad enough that I had to share... Especially since it's in a location as well attended as the Citadel. STAY AWAY.
Atmosphere: 3
Food: 1
Service: 3
James Van der Veen
Never been there!!
Moose LaFiet
Never been there!!
Maggie de la Pena
Going for ice cream should be an enjoyable experience, but the unhelpful and unpleasant girl behind the counter made that impossible. I could have maybe looked passed that, but my ice cream was bland. Bring back Bianco Gelato to the Citadel!
Jose Mesa
Jeez worse tasting ice cream I’ve ever had. Even my 2 year old toddler didn’t like it somehow ?For reference I went with two other adults, we all ordered different flavors and 2 of us just threw it away cause it wasn’t enjoyable.
Rosa Rivera
This Is The Place For Delish Gelatto !!! Fresh ,Great Tasting, & Staff Was Friendly.. You Can Taste Before You Buy.. YUMMY!!
Alex
One of the better waffle cone bowls I’ve had.one scope is enough. Cookies and cream was spot on. Sprinkle Cake was mouth full of sprinkles, if you’re into that. Will be back. Hopefully they sell single bowls /cones as a side.
The ice cream was really really good and so was the service
Melanie Ullah
My Mom was in town visiting from VA. We went here and she got the pomegranate sorbet and I got a chocolate chip cookie. Neither of them were good. We were going to take the sorbet home to see if my sister would like it but the girl gave us a top that didn’t even fit the ice cream and she knew it.
Etty Barokas
Horrible experience. Do not go. Rude staff.Yes- you can leave me your number or email and I will gladly tell you my experience.
Jhenniffer Esquivel
Is Dessert truly for after dinner? A friend and I decided it was time for ice cream. And let me tell you Leila curated a wonderful banana split, tell me this isn’t instagram worthy? Not just that but she was warm and welcoming and respectfully apologized for a “Karen” that had shown up a few moments before us. I’ll definitely be coming back 5 stars for Leila alone. Another 5 for the flavorful Ice Cream.
Robert O
The only thing negative I can say is I can’t eat all these ice creams. It’s one of the best I’ve cream places I’ve been in years. Also I like I can just get a single scoop.
Sadly the staff leads me rate so poorly. Owner is loosing money to lack of employee quality, we went tonight with family the lady was nice but wasn’t selling cones for some odd reason and after us placing our order a poor child kept attempting of getting some ice cream I myself tried to get the lady attention had no luck felt bad ended leaving. To my surprise as we were leaving the parking lot we find the lady ACROSS the street handling personal matters…. Hopefully isn’t something it can be fixed.
The place is apparently closed.I waited for 32 minutes and there is no one working on the place.
Solid ice cream!
Bought two pints to go. One matcha and one lemon sorbet. The lemon sorbet was improperly labeled and was actually chocolate. I was hoping the chocolate would be okay but on the contrary. The texture is icy, as if it's freezer burned (same with the matcha), and the flavor tastes like Hershey's chocolate syrup. The matcha flavor is okay but the texture is also icy. I rarely leave reviews but this ice cream was bad enough that I had to share... Especially since it's in a location as well attended as the Citadel. STAY AWAY.
Atmosphere: 3
Food: 1
Service: 3
Never been there!!
Never been there!!
Going for ice cream should be an enjoyable experience, but the unhelpful and unpleasant girl behind the counter made that impossible. I could have maybe looked passed that, but my ice cream was bland. Bring back Bianco Gelato to the Citadel!
Jeez worse tasting ice cream I’ve ever had. Even my 2 year old toddler didn’t like it somehow ?For reference I went with two other adults, we all ordered different flavors and 2 of us just threw it away cause it wasn’t enjoyable.
This Is The Place For Delish Gelatto !!! Fresh ,Great Tasting, & Staff Was Friendly.. You Can Taste Before You Buy.. YUMMY!!
One of the better waffle cone bowls I’ve had.one scope is enough. Cookies and cream was spot on. Sprinkle Cake was mouth full of sprinkles, if you’re into that. Will be back. Hopefully they sell single bowls /cones as a side.
Restaurantji Recommends
The ice cream was really really good and so was the service
My Mom was in town visiting from VA. We went here and she got the pomegranate sorbet and I got a chocolate chip cookie. Neither of them were good. We were going to take the sorbet home to see if my sister would like it but the girl gave us a top that didn’t even fit the ice cream and she knew it.
Horrible experience. Do not go. Rude staff.Yes- you can leave me your number or email and I will gladly tell you my experience.
Is Dessert truly for after dinner? A friend and I decided it was time for ice cream. And let me tell you Leila curated a wonderful banana split, tell me this isn’t instagram worthy? Not just that but she was warm and welcoming and respectfully apologized for a “Karen” that had shown up a few moments before us. I’ll definitely be coming back 5 stars for Leila alone. Another 5 for the flavorful Ice Cream.
The only thing negative I can say is I can’t eat all these ice creams. It’s one of the best I’ve cream places I’ve been in years. Also I like I can just get a single scoop.
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