Guava & Java

The lady with glass who was working on 1/18/2026 at 2:45 is the worst employee, I can bet that. Her service was worst. She was very rude and was not helping at all. I even gave the tip looking at hard work of the lady that was making coffee. The lady that was working in coffee section was awesome but the lady that was working in register was worst of all. Not sure how she got hired at such good place.

Atmosphere: 1

Food: 1

Service: 1

Food wasn't cooked all the way and the meat on my turkey croissant and my girlfriends chipotle chicken was still cold. Pastry was sticky in a bad way and gross. Also super overpriced.

Atmosphere: 1

Food: 1

Service: 1

Coffee ☕ is terrible. I returned the coffee without asking for refund. Just to let the person in charge know about the quality issue with their coffee. He was rude on his take.

Atmosphere: 1

Food: 1

Service: 1

Coffee is horrible. Should be more careful when selling to customers. Bad coffee over heated.

Atmosphere: 3

Food: 1

Service: 3

My iced latte was 60% ice. Not worth it considering the price. Went here because there wasn’t a Starbucks in sight .

Worst coffee I have ever tasted. I’d much rather drink used engine oil. It’d probably taste better

Atmosphere: 5

Food: 1

Service: 4

Let me just tell you that those women are the rudest people I’ve dealt with in Miami. The food and coffee is mediocre at best and very expensive.

Atmosphere: 1

Food: 1

Service: 1

the price written 12:59. but they charge me 14:99 each

Atmosphere: 1

Food: 1

Service: 1

I am Cuban, as Cuban as they come but I am tired of the service Cuban workers constantly give out in this airport. I stood there at the counter waiting for the two ladies to finish talking about their lives. Once one of them noticed I was standing there says to me “hello” with the same passion you would give that one family member not one likes showing up unannounced to your party. She took my order and when she gave me the coffee there was not even a “here you go” or “thank you” she just continued gossiping with the other person. Super unprofessional.

Atmosphere: 1

Food: 2

Service: 1

Axel was very kind!!! Good customer service

Atmosphere: 5

Food: 5

Service: 5

Don’t buy anything here, selling not fresh food.

The customer service was not good, the ladies were very unprofessional in how they communicated with the customers and looked annoyed. The food was not the best I wouldn’t recommend getting their sandwiches.

Service: 1

Too slow for airport service might miss your flight and with language barrier good luck trying to get a refund sigh

Atmosphere: 2

Food: 4

Service: 2

Who do I contact to make a complaint?

Service: 1

Sunday 5/18/25 - My coworker just purchased a coffee. I walked over as she just finished paying and tried ordering the same thing. Cashier said hes not serving coffee anymore. It was 6:53pm and she just got her coffee. (Online says they close 8:30pm.) The machine was still on and not cleaned yet, it wouldnt have bothered him to make one more coffee. I decided to walk away and not purchase pasty either since he couldnt be bothered to do his job. Spent my money next door at farm2air market! Farm2Air Market has a really nice cappuchino machine to purchase coffee from and workers who like to do their job.

Service: 1