Icebox Cafe

A surprising smooth latte!

Food: 5

Your workers are rude we have been at the airport for 2 days 2 flights canceled on day 2 we are exhausted to say the least we had gotten some food thought there was places to sit and eat there wasn't we seen your place of business fairy empty so we sat to eat then one of Your workers came told us we could not sit there because we didn't buy food from there so we left so sometimes its as easy as asking a question rather then being rude.

⭐ 1-Star Review: A Cake Catastrophe from Icebox Cafe

Icebox Cafe Miami, I wanted to be wowed. Instead, I was left wondering if this was a prank.

Let’s start with the packaging, or lack thereof. The cake was shipped in a flimsy, oversized box with no internal support, no cake ring, and the whole thing was wrapped in plastic wrap—yes, like something you’d pick up in the freezer section at your local grocery store. Not exactly the elegant, specialty presentation one expects from a bakery of your reputation.

To make matters worse, the cake arrived after 10 PM and clearly had a rough journey—it was delivered on its side, completely smooshed. A sad, sideways, squashed mess. This wasn’t a cake; it was a crime scene.

Now… let’s talk taste. Or lack thereof.

The cheesecake layer was SOUR. And not in a tangy, New York-style kind of way—in a “something’s gone wrong” kind of way. The entire thing was barely touched. Not a single guest went back for seconds. In fact, most spit it out. That’s how bad it was.

I had such high hopes for this to be a showstopper dessert. Instead, it became the punchline of the evening. For a premium price, I received a product that was poorly packaged, questionably fresh, and genuinely inedible.

Icebox Cafe, I’ve seen you featured in articles, praised by foodies, and tagged in dreamy Instagram photos. Unfortunately, what showed up at my door was a total disaster—both in form and flavor.

“Food that feeds the soul, beauty that speaks volumes, and travel that tells a story always through the eyes of Italy Loves India.”
— Alyson Savino
IG: Alysonnyc212

#IceboxDisaster #CakeWreck #alysonnyc212 #MiamiMess #SmashedAndSour #NotSoSweetSurprise

Atmosphere: 1

Food: 1

Service: 1

Crappy frozen pizza and the awful staff are incredibly rude. Yelled at me for sitting in a chair after I finished my pizza. The worst of the worst for captive travelers that embodies the decline of airline travel.

Atmosphere: 1

Food: 1

Service: 1

Quick service, nice cashier. Had a chai and blue muffin and both tasted really good, everything looked very clean and put together. Total for both were 9 dollars

Atmosphere: 5

Food: 5

Service: 5

Made a small purchase of seltzer water and fruit at Miami Airport. Friendly and helpful staff member. Drink was not very cold and received a cup of ice.

Atmosphere: 5

Food: 5

Service: 5

Kind of exactly what you’d expect from airport food, not really the greatest there is but not horrible. I got pizza with jalapeño and pepperoni. It was ok but again, it’s airport food, it got the job done.

Atmosphere: 3

Food: 3

Service: 3

If there were an option for 0 stars I would’ve chosen it. My trip to ice box cafe was awful, first my sister and I walked up and the worker was on a phone call talking to her friend and didn’t acknowledge us at all, then she rang up our food and told us our total and my sister asked if she could order something else and she looked at her and in a sarcastic tone said “ummm yeah” as if we would know because she hadn’t said anything to us the whole time we were standing there waiting for her to ring our food up. On top of that, the food was awful. The breakfast sandwich was cold and rubbery, the egg was disgusting and it just wasn’t edible. 0/5

Atmosphere: 1

Food: 2

Service: 1

Went this morning after a flight delay, said goodmorning and heard no response as the employee was on a phone call. She continued to talk on the phone yet became irritated when we didn’t know she was speaking to us, even though she was having another full conversation through airpods. She said the total while I was still ordering and when I asked if I could add a few more items, she laughed in my face and was so rude. She microwaved my sandwich which was cold still. So glad I spent $35 and my time at a cafe with cold food and terrible customer service.

Service: 1

Wheelchair accessibility: Very good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Curry Chicken

I got a moroccan chicken that was very delicious and the cashier shelda was great

Atmosphere: 5

Food: 5

Service: 5

This is such a cute cafe with friendly staff! This will be my go to cafe when traveling at the Miami Dade Airport!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Empanada

Great customer service

Atmosphere: 5

Food: 5

Service: 5

Overpriced meat sandwichs.Inadequate vegetarian options.

Vegetarian options: Inadequate. Suggested meat sandwiches when asked for vegetarian options.

Atmosphere: 2

Food: 2

Service: 2

No Key Lime Pie, typical airport fare.

Atmosphere: 3

Food: 3

Service: 4