Isabelle’s Grill Room and Garden

Understaffed. Bartender was the only one working the restaurant. He was friendly but, had people at the bar to take care of along with other patrons. I would choose to go out elsewhere then eat at the hotel.

Atmosphere: 3

Food: 5

Service: 2

Came to the restaurant after checking into the hotel and a long 7 hour flight.

Came to the front and nobody bothered to greet me. Waited for a few minutes while a gentleman was on the phone. No eye contact or acknowledgment. Did not feel welcome at all.

Saw a colleague of mine and said hi. Came back a couple of minutes later. Waited again. Zero acknowledgement.

Honestly for an upscale hotel, and flagship restaurant, I expected a higher level of service.

I left immediately and walked over to a different restaurant and had the complete opposite experience.

My advice? Be mindful of your guests. Ensure they are greeted/acknowledged at the very minimum. I completely understand that people can be busy. However the restaurant did not look busy at all.

I run a very popular food blog on my social platforms and it’s really too bad I can’t recommend this place. Extremely disappointed.

Atmosphere: 1

Food: 1

Service: 1

We have been here twice, with excellent service and delicious food.

Atmosphere: 5

Food: 5

Service: 5

We waited 30 minutes for a simple plate of "French toast" and received cold eggs and the restaurant had only 3 tables occupied, really disappointing.

Food: 1

Service: 1

Isabelle's is in the Ritz Carlton. Is very comfortable inside and outside. They do have a round corner booth that is great for a small group. Bar is well set up, no television, though.

Parking: Use the valet

Atmosphere: 5

Food: 4

Service: 5

Had a burger and the blue cheese iceberg. Beautiful place.

Atmosphere: 5

Food: 5

Service: 5

The burger was very good. At $24 I would expect the fries to be included. Instead they were a $7 a la carte upcharge.

Atmosphere: 5

Food: 5

Service: 5

Beautiful to sit outdoors. Excellent service and food. Highly recommend the burger.

Atmosphere: 5

Food: 5

Service: 5

Dog friendly restaurant :) loved the Lou De Mer, carrots and asparagus. Very fresh and light! Very good service too!

Atmosphere: 5

Food: 5

Service: 5

We had the Mad Hatters brunch for Mother's Day and it was fantastic. The food was delicious and the service was impeccable. Yasser Fuentes, the manager, made sure our Mother's Day was exceptional. He truly cares about the customer. I would highly recommend Isabelle's Grill Room & Garden at the Ritz Carlton to everyone.

Atmosphere: 5

Food: 5

Service: 5

We went here for breakfast and sat outside on their patio area. The atmosphere and the staff were amazing from the time we entered to the time we left. The food was divine, and the drinks were wonderful. We especially enjoyed Isabella’s French toast. We will definitely have to go back again.☺️

Atmosphere: 5

Food: 5

Service: 5

We had the Mad Hatters brunch for Mother's Day and it was fantastic. The food was delicious and the service was impeccable. Yasser Fuentes, the manager, made sure our Mother's Day was exceptional. He truly cares about the customer. I would highly recommend Isabelle's Grill Room & Garden at the Ritz Carlton to everyone.

Atmosphere: 5

Food: 5

Service: 5

This restaurant was located inside a hotel in Coconut Grove, and I absolutely loved it. From the drinks to the food, and the service was excellent.

Parking: I was staying at the hotel, so parking was an issue, but there is valet parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Isabelle's Seasonal Salad

Nice place to spend a beautiful moment. Beautiful music, Jean Carlos attended us... he received the applause of the night, kindness and good energy was what he transmitted to us and aExcellent attention

Atmosphere: 5

Food: 5

Service: 5

Great restaurant - amazing coffee, food, and servers. We came on the first day of their Mad Hatters brunch and the decorations were so cute. The DJ was really good too. Highly recommend this place!

Atmosphere: 5

Food: 5

Service: 5