Sat down and waited 10 minutes for service. Ordered our food. Received one order of fries and tots (ordered more than one of each) and drinks after another few minutes. We were party of 4. Burgers arrived 25 minutes later. Burgers were awful. We all had stomach issues later. Servers were running around, yet there were few patrons. Confusing. Kind of them to tack on unreasonable tip. Never received all of our food. Quite possibly worst dining experience ever. Seriously, don't visit.
Food: 1
Service: 1
Paul Clarke
Good old Johnny RocketsLove the onion RingsWorth a visit
Joseph
A gentleman by the name of Orlando was our server. Friendly fella, Atmosphere's pretty great has that old school diner feel then again that's kind of what they're going for.What I could say from other places I visited they actually did the smiley face for the ketchup. That little touch was really great. I visited other Johnny Rockets that would not do the smiley face. Attention to detail is always a nice touch.As for Orlando if you're reading this good job man. Also if someone from corporate ever reads this bigger chili portion will be greatly appreciated that stuff is incredible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rouge 66 Simple, French Fries, Burgers
Tanya Serrano
I was there last night, the employees were in a corner and there was no one who came to help me, neither me nor anyone else, but they were just talking and when I approached to ask if someone could help me, a woman with a super bad temper helped me. It's a shame I didn't ask your name, because of that kind of people they lose customers, the burger is delicious, the service is terrible.
Atmosphere: 1
Food: 4
Service: 1
Dennisse Chiriboga
They made me wait a long time for the foodBut what bothered me the most and caused me indignation was that a waitress, without warning, came to take my tomato sauce and took it to another table without saying “permission” or anything to ask if I was using it or not.But the food was very good ?
Atmosphere: 4
Food: 5
Service: 2
Ana Maria Portero Martinez
We went shopping and took advantage of eating at Johnny Rockets and the truth is that we were pleasantly surprised.Very American atmosphere with super delicious food. The burger was really good!
Atmosphere: 5
Food: 5
Service: 5
trey elling
We enjoyed lunch at this location. It was a good experience overall. I would returnParking: Free parking garage close to the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Burgers
Omaida Gonzalez
On Saturday I went ,the food was delicious and the guy who service me was also ,Recommended 100 % Jorge Felix, super nice guy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers
Alicia Pelaez
The food was very good, the atmosphere spectacular but the service was something incredible, the boy who waited on my table, Jorge Félix, knows how to treat the costumers and give them the best possible service, I even asked him when he worked, so go on Saturdays He is there, highly recommended! We loved
The food was good I will say. It was pretty busy when we went, only me and one other person. We sat there for a good 30 minutes before anyone even noticed us and waited another 15-20 minutes to order. We both got burgers, fries, and drinks. One small plate of fries was set on the table, don’t know why the waitress didn’t say anything she just put the fries down and left. 30 or so minutes later our burgers came on the same small plate even though we both got fries? Nothing else came out. Paid 50$ to have my burger on the smallest plate imaginable and we only got one of our fries that was given to us 30 minutes before our burgers got there. Kind of insane.
Atmosphere: 2
Food: 2
Service: 1
Elexus Johnson
The service is excellent and the food is great, I really enjoyed the atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Martin Vojtisek
Absolutely chaotic service, manager shouting around (volume down on radio might help to hear each other), waitress also did not know the menu so we order the wrong meal which has not been replaced.
Atmosphere: 1
Food: 3
Service: 1
Esty Frometa
My son recently went to dine there with his friends . He ordered a Strawberry kids shake that he’s gotten there before . The server didn’t really speak English so she understood “ Strawberry kiss “ . She never checked in on the table till the end when he had to flag her down . He said the cameras can be checked to verify . He drank half of his shake which would have been the portion , since she didn’t come around to ask how the food was he couldn’t tell her . Once he told her that he would pay for the kids , they called security on him and his friends when they were all paying customers . The manager instead of going to the table told the server that the manager called the cops and security and said they were trespassing. It doesn’t seem like the staff has been properly trained because any rational Hospitality professional would know better .They all have their receipts so what they did was basically harassment. I personally will never set foot in this establishment nor recommend it to anyone I know because of how poorly they handled the situation . I expect more from a chain restaurant. They need to do better !!!
Atmosphere: 1
Food: 1
Service: 1
Roberto Ar
Typical 60s style burger joint.Everything is great.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hamburguesa Doble Bacon Y Sheddar
Sat down and waited 10 minutes for service. Ordered our food. Received one order of fries and tots (ordered more than one of each) and drinks after another few minutes. We were party of 4. Burgers arrived 25 minutes later. Burgers were awful. We all had stomach issues later. Servers were running around, yet there were few patrons. Confusing. Kind of them to tack on unreasonable tip. Never received all of our food. Quite possibly worst dining experience ever. Seriously, don't visit.
Food: 1
Service: 1
Good old Johnny RocketsLove the onion RingsWorth a visit
A gentleman by the name of Orlando was our server. Friendly fella, Atmosphere's pretty great has that old school diner feel then again that's kind of what they're going for.What I could say from other places I visited they actually did the smiley face for the ketchup. That little touch was really great. I visited other Johnny Rockets that would not do the smiley face. Attention to detail is always a nice touch.As for Orlando if you're reading this good job man. Also if someone from corporate ever reads this bigger chili portion will be greatly appreciated that stuff is incredible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rouge 66 Simple, French Fries, Burgers
I was there last night, the employees were in a corner and there was no one who came to help me, neither me nor anyone else, but they were just talking and when I approached to ask if someone could help me, a woman with a super bad temper helped me. It's a shame I didn't ask your name, because of that kind of people they lose customers, the burger is delicious, the service is terrible.
Atmosphere: 1
Food: 4
Service: 1
They made me wait a long time for the foodBut what bothered me the most and caused me indignation was that a waitress, without warning, came to take my tomato sauce and took it to another table without saying “permission” or anything to ask if I was using it or not.But the food was very good ?
Atmosphere: 4
Food: 5
Service: 2
We went shopping and took advantage of eating at Johnny Rockets and the truth is that we were pleasantly surprised.Very American atmosphere with super delicious food. The burger was really good!
Atmosphere: 5
Food: 5
Service: 5
We enjoyed lunch at this location. It was a good experience overall. I would returnParking: Free parking garage close to the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Burgers
On Saturday I went ,the food was delicious and the guy who service me was also ,Recommended 100 % Jorge Felix, super nice guy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers
The food was very good, the atmosphere spectacular but the service was something incredible, the boy who waited on my table, Jorge Félix, knows how to treat the costumers and give them the best possible service, I even asked him when he worked, so go on Saturdays He is there, highly recommended! We loved
Atmosphere: 5
Food: 5
Service: 5
Burgers were excellent ??
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was good I will say. It was pretty busy when we went, only me and one other person. We sat there for a good 30 minutes before anyone even noticed us and waited another 15-20 minutes to order. We both got burgers, fries, and drinks. One small plate of fries was set on the table, don’t know why the waitress didn’t say anything she just put the fries down and left. 30 or so minutes later our burgers came on the same small plate even though we both got fries? Nothing else came out. Paid 50$ to have my burger on the smallest plate imaginable and we only got one of our fries that was given to us 30 minutes before our burgers got there. Kind of insane.
Atmosphere: 2
Food: 2
Service: 1
The service is excellent and the food is great, I really enjoyed the atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Absolutely chaotic service, manager shouting around (volume down on radio might help to hear each other), waitress also did not know the menu so we order the wrong meal which has not been replaced.
Atmosphere: 1
Food: 3
Service: 1
My son recently went to dine there with his friends . He ordered a Strawberry kids shake that he’s gotten there before . The server didn’t really speak English so she understood “ Strawberry kiss “ . She never checked in on the table till the end when he had to flag her down . He said the cameras can be checked to verify . He drank half of his shake which would have been the portion , since she didn’t come around to ask how the food was he couldn’t tell her . Once he told her that he would pay for the kids , they called security on him and his friends when they were all paying customers . The manager instead of going to the table told the server that the manager called the cops and security and said they were trespassing. It doesn’t seem like the staff has been properly trained because any rational Hospitality professional would know better .They all have their receipts so what they did was basically harassment. I personally will never set foot in this establishment nor recommend it to anyone I know because of how poorly they handled the situation . I expect more from a chain restaurant. They need to do better !!!
Atmosphere: 1
Food: 1
Service: 1
Typical 60s style burger joint.Everything is great.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hamburguesa Doble Bacon Y Sheddar