The attention of the lady who serves the meats is terrible, she is very rude, she answers aggressively, she did not want to tell me the flavors of the protein, she is a very rude person,
Atmosphere: 1
Food: 5
Service: 1
Max G
Ok so I tried it for the first time, the food was okay, but the service was horrible! The two ladies were over there like a walking dead no smile nothing, they did not even explained how it works, they were so fast to serve as if they wanted you out of your face! The best part was when I had the drink it was full of ice and I told her before even pouring the drink that I need less ice but instead she told me that it’s too hot and the ice is necessary! When she told me that any extra side is 3.49 something I told her to give me the fish on the side for which she was gonna charge me 9.49 without even advising me as if they just wanted to charge me quickly ! Nonetheless their counters were empty and nobody was there eating (dint surprise me at all). And when I asked her why its 9 bucks she made faces at me and replied me in a sarcastic way that NO MY LOVE FISH IS OFC 9 bucks CHICKEN IS 3.49. Worst place to eat at Dadeland mall worst experience ever, and I chose it over Shake Shak and Hagen Daz! Worst customer service God bless them coz they need it
Wheelchair accessibility: Nada
Atmosphere: 2
Food: 1
Service: 1
Eneysi Arias
Very delicious food, excellent service. The bourbon chicken is the best in the mall
Atmosphere: 5
Food: 5
Service: 5
Raquel Diaz
RUDE cashier and even an even more belligerent manager. Charged me for the the person behind me let me walk away having paid for an extra meal. Then when I realized I went back, they blamed me for putting the card too fast yet they didn't say anything when I did that. The manager came and then scolded me saying that I ordered the third meal at the cash register, which I never did, and then said the same thing blaming me. Awful experience
Caleb Ravelo
Love this place, fast service, good portions, and amazing food. They've gotten slightly more expensive but it's still worth it. It's rare that I chose some place over chick fila but I often do when it comes to this restaurant.
Atmosphere: 4
Food: 5
Service: 3
Rubén Waith
Staff with little desire to work, with a dog face
Atmosphere: 1
Food: 5
Service: 1
Kerry Mendoza
Do not eat from this place. I got food poisoning so I spent my night throwing up and having diarrhea. the staff was also super rude and the cashier saw my name tag and did not give me the employee discount I had to ask her and then she rolled her eyes. This place needs to be investigated asap! Who knows how many other people have been poisoned and they haven’t reported it!
Atmosphere: 1
Food: 1
Service: 1
Carola Davila
Last night I bought a veggie roll and when at home I realized it was hard as a rock maybe prepared early in the day and old at night. Today as I passed by spoke to a guy Alfredo to be the person in charge and instead of using customer service skills he decided to be bad mannered and didn’t solved my complain I usually get food there. He didn’t care I don’t understand how a person like that is in charge. Terrible service terrible attitude and at a point he asked to step aside when in good manner I just asked to solve it when I asked for his supervisor he said he never comes. I will call corporate
Atmosphere: 3
Food: 1
Service: 1
katherine coa
This place is a failure, the orange chickens are not chicken, they are a scam, they are fried flour withoutany peace of chicken inside , the food is horrible.
Food: 1
Service: 1
Amanda Arostegui
Horrible, I paid for orange chicken and I NEVER found a piece of chicken, everything was breaded and caramelized, I went and talked to the person who served me and he told me that's how it came. If you pay for bread, why receive tortilla. It's ridiculous.
My husband loves the food here. Bourbon chicken is delicious and they serve generous amountsThe service is a hit or miss each time you go so that’s a little disappointing but the food is always great
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Bourbon Chicken
Jessica C
staff was rude. They served me the wrong order and I asked for the manager because they insisted that what they gave me is what i ordered and the guy I was talking to told me his is the manager. keep in mind “the manager” was the rudest person there. Told me I had to pick my food better next time.
Sharonda Mauricette
Did not like it!!! I was better off going to Mandarin Express
The attention of the lady who serves the meats is terrible, she is very rude, she answers aggressively, she did not want to tell me the flavors of the protein, she is a very rude person,
Atmosphere: 1
Food: 5
Service: 1
Ok so I tried it for the first time, the food was okay, but the service was horrible! The two ladies were over there like a walking dead no smile nothing, they did not even explained how it works, they were so fast to serve as if they wanted you out of your face! The best part was when I had the drink it was full of ice and I told her before even pouring the drink that I need less ice but instead she told me that it’s too hot and the ice is necessary! When she told me that any extra side is 3.49 something I told her to give me the fish on the side for which she was gonna charge me 9.49 without even advising me as if they just wanted to charge me quickly ! Nonetheless their counters were empty and nobody was there eating (dint surprise me at all). And when I asked her why its 9 bucks she made faces at me and replied me in a sarcastic way that NO MY LOVE FISH IS OFC 9 bucks CHICKEN IS 3.49.
Worst place to eat at Dadeland mall worst experience ever, and I chose it over Shake Shak and Hagen Daz!
Worst customer service
God bless them coz they need it
Wheelchair accessibility: Nada
Atmosphere: 2
Food: 1
Service: 1
Very delicious food, excellent service. The bourbon chicken is the best in the mall
Atmosphere: 5
Food: 5
Service: 5
RUDE cashier and even an even more belligerent manager. Charged me for the the person behind me let me walk away having paid for an extra meal. Then when I realized I went back, they blamed me for putting the card too fast yet they didn't say anything when I did that. The manager came and then scolded me saying that I ordered the third meal at the cash register, which I never did, and then said the same thing blaming me. Awful experience
Love this place, fast service, good portions, and amazing food. They've gotten slightly more expensive but it's still worth it. It's rare that I chose some place over chick fila but I often do when it comes to this restaurant.
Atmosphere: 4
Food: 5
Service: 3
Staff with little desire to work, with a dog face
Atmosphere: 1
Food: 5
Service: 1
Do not eat from this place. I got food poisoning so I spent my night throwing up and having diarrhea. the staff was also super rude and the cashier saw my name tag and did not give me the employee discount I had to ask her and then she rolled her eyes. This place needs to be investigated asap! Who knows how many other people have been poisoned and they haven’t reported it!
Atmosphere: 1
Food: 1
Service: 1
Last night I bought a veggie roll and when at home I realized it was hard as a rock maybe prepared early in the day and old at night. Today as I passed by spoke to a guy Alfredo to be the person in charge and instead of using customer service skills he decided to be bad mannered and didn’t solved my complain I usually get food there. He didn’t care I don’t understand how a person like that is in charge. Terrible service terrible attitude and at a point he asked to step aside when in good manner I just asked to solve it when I asked for his supervisor he said he never comes. I will call corporate
Atmosphere: 3
Food: 1
Service: 1
This place is a failure, the orange chickens are not chicken, they are a scam, they are fried flour withoutany peace of chicken inside , the food is horrible.
Food: 1
Service: 1
Horrible, I paid for orange chicken and I NEVER found a piece of chicken, everything was breaded and caramelized, I went and talked to the person who served me and he told me that's how it came. If you pay for bread, why receive tortilla. It's ridiculous.
Food: 1
Service: 1
Restaurantji Recommends
My husband loves the food here. Bourbon chicken is delicious and they serve generous amountsThe service is a hit or miss each time you go so that’s a little disappointing but the food is always great
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Bourbon Chicken
staff was rude. They served me the wrong order and I asked for the manager because they insisted that what they gave me is what i ordered and the guy I was talking to told me his is the manager. keep in mind “the manager” was the rudest person there. Told me I had to pick my food better next time.
Did not like it!!! I was better off going to Mandarin Express
Great Service!
Delicious
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