The sushi was delicious and excellent quality, however, service was bad. Upon check in I provided my name, the waiter wrote down a completely different name, I had to walk up to them to ask if they had called my name, and they advised they wrote “Daisy” down because that’s what he understood, never asked for spelling or corrected his understanding. Waiters were rushed, did not even offer water, and disorganized.
Atmosphere: 5
Food: 5
Service: 1
Rafael Miranda
Food was bad. Not terrible but bad. What was the worst part, is the service. Every single staff member was incredibly rude. I would recommend you go to any other sushi spot in Miami.
Atmosphere: 1
Food: 2
Service: 1
Satoshigi Suu
The waitress provided incorrect pricing information, and the customer ended up paying double the price. She even argued, insisting that it was the customer’s fault, despite having given the wrong price, and got into a dispute with the customer.
Atmosphere: 1
Food: 1
Service: 1
Veronica P
Matsuri (@matsurimiami), located in a strip mall on bird road, is another quality sushi find. It was a great weekday lunch option, as I was in and out in under 30 mins (damn work meetings). I tried the Edamame and the My Size Roll and felt very satisfied.
While I enjoyed it, I think I need to go back with more people and order the larger sushi combos to know if I'll really love it. Stay tuned!
Atmosphere: 3
Food: 4
Service: 4
Alejandra Padilla
Great food! Service can be better
Atmosphere: 5
Food: 5
Service: 3
Jorge Hernandez-Toraño
NO LONGER MY FAVORITE SUSHI RESTAURANT!!! Great food but service, from the minute you arrive, sucks. Service was so slow I cancelled appetizers that arrived after main courses were finished; even after we reminder servers twice. VERY DISAPPOINTING. Won’t be returning for a while.
Atmosphere: 1
Food: 5
Service: 1
Gisela Martin
I use to like eating here but lately the front desk is such a mess. They make you wait while there are many tables available. When we finally sat down we placed our order immediately. Nothing complex. One roll two avocados salads and one sashimi special. The salads never came out. Even thought we waited while our main courses where at the table. We finally had to cancel the avocados salads. Extremely poor service and very miss managed. Someone needs to step in and help manage this place better.
Atmosphere: 1
Food: 2
Service: 1
Justine Marziou
Food was great and prizes too. It's loud and you are setting with the table next to you!!!! Service was not helpful didn't know the menu because she doesn't eat raw fish.
Kid-friendliness: Yes
Atmosphere: 2
Food: 5
Service: 1
Carlos Omine
Food is good but doesn’t worth waiting for an hour for a table. Depending on the server, the service is bad.
Atmosphere: 3
Food: 4
Service: 1
Nicholas Herraiz Ito
Food was amazing. Would definitely go back. Service was a bit rushed but the restaurant was packed. So it wasn't a big deal
Went here for lunch and was very happy. I couldn’t decide on sushi or teriyaki, so the lunch special was the perfect combo. The chicken was super dry, but flavorful. The sashimi was perfect. Service was quick and friendly. It’s small and the tables were tight together, but it was perfectly comfortable.
Atmosphere: 2
Food: 4
Service: 4
Yessica Garcia
So disappointed. I won’t be returning back to matsuri. All started with our waitress displaying a noticeable lack of enthusiasm. She avoided eye contact and seemed bothered by our presence, making us feel uncomfortable When the food arrived we discovered a long black hair in one of the sushi pieces. When we politely asked our waitress to remove the contaminated sushi and bring the check, she seemed put off. To our surprise, she still charged us for the entire meal, minus only one sushi piece which we didn’t touch nor drink anything as we wanted to leave. Unfortunately, Matsuri has taken a significant step backward. The decline in service quality and attention to detail is striking. Unless they revamp their service standards, I would not recommend Matsuri to others.
Atmosphere: 2
Food: 1
Service: 1
Mireille Maghzal
I’ve enjoyed Matsuri in the past, but this visit was a letdown. The fish wasn’t fresh, a stark contrast to their usual quality, and our server’s dismissive attitude made the experience worse.
Atmosphere: 4
Food: 3
Service: 2
Apolo Seixas Doca
Good food, however, the air in the room has an unpleasant smell.
The sushi was delicious and excellent quality, however, service was bad. Upon check in I provided my name, the waiter wrote down a completely different name, I had to walk up to them to ask if they had called my name, and they advised they wrote “Daisy” down because that’s what he understood, never asked for spelling or corrected his understanding. Waiters were rushed, did not even offer water, and disorganized.
Atmosphere: 5
Food: 5
Service: 1
Food was bad. Not terrible but bad. What was the worst part, is the service. Every single staff member was incredibly rude. I would recommend you go to any other sushi spot in Miami.
Atmosphere: 1
Food: 2
Service: 1
The waitress provided incorrect pricing information, and the customer ended up paying double the price. She even argued, insisting that it was the customer’s fault, despite having given the wrong price, and got into a dispute with the customer.
Atmosphere: 1
Food: 1
Service: 1
Matsuri (@matsurimiami), located in a strip mall on bird road, is another quality sushi find. It was a great weekday lunch option, as I was in and out in under 30 mins (damn work meetings). I tried the Edamame and the My Size Roll and felt very satisfied.
While I enjoyed it, I think I need to go back with more people and order the larger sushi combos to know if I'll really love it. Stay tuned!
Atmosphere: 3
Food: 4
Service: 4
Great food! Service can be better
Atmosphere: 5
Food: 5
Service: 3
NO LONGER MY FAVORITE SUSHI RESTAURANT!!!
Great food but service, from the minute you arrive, sucks.
Service was so slow I cancelled appetizers that arrived after main courses were finished; even after we reminder servers twice. VERY DISAPPOINTING. Won’t be returning for a while.
Atmosphere: 1
Food: 5
Service: 1
I use to like eating here but lately the front desk is such a mess. They make you wait while there are many tables available. When we finally sat down we placed our order immediately. Nothing complex. One roll two avocados salads and one sashimi special. The salads never came out. Even thought we waited while our main courses where at the table. We finally had to cancel the avocados salads. Extremely poor service and very miss managed. Someone needs to step in and help manage this place better.
Atmosphere: 1
Food: 2
Service: 1
Food was great and prizes too.
It's loud and you are setting with the table next to you!!!!
Service was not helpful didn't know the menu because she doesn't eat raw fish.
Kid-friendliness: Yes
Atmosphere: 2
Food: 5
Service: 1
Food is good but doesn’t worth waiting for an hour for a table. Depending on the server, the service is bad.
Atmosphere: 3
Food: 4
Service: 1
Food was amazing. Would definitely go back. Service was a bit rushed but the restaurant was packed. So it wasn't a big deal
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Miso Soup, Octopus Salmon Hirame
Restaurantji Recommends
Good food, good service!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Miso Soup, Octopus Salmon Hirame, - Kaisen Tempura, Hurricane Tuna Salad, Hot Sake, Dumplings
Went here for lunch and was very happy. I couldn’t decide on sushi or teriyaki, so the lunch special was the perfect combo. The chicken was super dry, but flavorful. The sashimi was perfect. Service was quick and friendly. It’s small and the tables were tight together, but it was perfectly comfortable.
Atmosphere: 2
Food: 4
Service: 4
So disappointed. I won’t be returning back to matsuri. All started with our waitress displaying a noticeable lack of enthusiasm. She avoided eye contact and seemed bothered by our presence, making us feel uncomfortable
When the food arrived we discovered a long black hair in one of the sushi pieces.
When we politely asked our waitress to remove the contaminated sushi and bring the check, she seemed put off. To our surprise, she still charged us for the entire meal, minus only one sushi piece which we didn’t touch nor drink anything as we wanted to leave.
Unfortunately, Matsuri has taken a significant step backward. The decline in service quality and attention to detail is striking. Unless they revamp their service standards, I would not recommend Matsuri to others.
Atmosphere: 2
Food: 1
Service: 1
I’ve enjoyed Matsuri in the past, but this visit was a letdown. The fish wasn’t fresh, a stark contrast to their usual quality, and our server’s dismissive attitude made the experience worse.
Atmosphere: 4
Food: 3
Service: 2
Good food, however, the air in the room has an unpleasant smell.
Food: 4
Service: 4
Recommended dishes: Miso Soup
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