McDonald's

11990 SW 8th St, Miami
(305) 221-8542

Recent Reviews

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jenny ramas-suarez

Quick service👍
They have improved since last time I visited.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg \u0026 Cheese Biscuit

Britney Ortiz

He said it’s closed even though it’s open 24hrs. Seriously dude?

Carlos Negrin

I was waiting for my food in the drive thru for 15 mins. Supposedly the manager got my order and just left without finishing my order.

Atmosphere: 3

Food: 3

Service: 1

Regi Burgos

Nobody's listening to orders charged wrong Nobody's in charge manager are slow and not responsible for the active helps lazy

Atmosphere: 2

Food: 3

Service: 2

Michael Y Vargas

First of all yall should not order from here you will hardly receive a refund it's better in person now let me tell you why they basically under fill your fries so if u get a large it's gonna be a medium and hella undercooked and they always blame it on a rush whenever you call but I've ordered for almost 4 days straight and it's the same bs coming from the managers so please save yourselves the trouble.

AntHoney

Horrible service whenever this guy is working, I’ve paid for my order online and have been forced to cancel by this guy multiple times due to bogus issues, I ordered fries… and they couldn’t fulfill my order this is ridiculous service now I have to wait up to 1 week to get my refund

Atmosphere: 1

Food: 1

Service: 1

Victor G.

The Manager on the Closing shift today December 3rd 2025 told one of the Associates to don’t worry about the complains from the customers as they were shorthanded, I waited 30 minutes, from 5:05 pm until 5:35pm and two orders after me that were standing got it prior me, when I asked she just looked at me mad angry and told me! ‘’I will do it ! Wait’’. Store owner check your sales and if your volume has decrease ! No doubt is the service.

Atmosphere: 1

Food: 5

Service: 1

Ever Miranda

Ordered a door dash order and they didnt send anything that was ordered literally sent a 10 pcs nuggets when a big mac meal was ordered absolutely ridiculous

DatLax

Very rude drive thru employees. Too busy on their phones to acknowledge customers. This location should be closed.

Service: 1

Diana Gonzalez

The service in this McDonald’s is horrible. I come here at least twice a week for coffee or breakfast and it they never fail to make me upset. When you’re at the drive through they won’t greet you unless you say something, they don’t go in order they take just one side no matter how much you have been waiting so speak up if you’re out there too long because they don’t care. The drive thru can be completely empty and they will still make you wait like if they had 5 cars in line and when you get your food it’s not even hot so they aren’t taking long to give you fresh hot food. When you finally reach the window the person is either looking at their phone or talking to another employee about their personal life. I hate that this is the closest one to my job.

Food: 2

Service: 1

Ivan Cazanas

The service thru drive thru was terrible. From no drinks to no fraps to only chicken nuggets for three days straight. I'm sorry but this has to been looked into. Don't waste your time if your hungry after hours, to driving to this location.

Atmosphere: 1

Food: 1

Service: 1

Lady Maksud

A hair on my breakfast bagel. I am so disappointed.

Atmosphere: 1

Food: 1

Service: 1

Yossiel Dorta -DortaSomos

Frustrating Late-Night Experience - Where's the 24-Hour Service?
Highly disappointing! We tried to place a late-night order via the McDonald's app around midnight, trusting their 24-hour service. The app let us complete the order without issues, but upon arriving at the pickup window, the store was closed! No one responded to our calls, and the employee only confirmed they weren't serving. It's confusing why the app allows an order if the location is closed. This leads to a poor customer experience and wasted our time. Please review your hours or update your app!

Atmosphere: 4

Food: 4

Service: 2

Christopher Perez

Unacceptably slow service for a fast food restaurant. Every single time without fail this location has a line wrapping around the store moving at a snails pace. Orders are constantly wrong or missing items. Order missing sauces and straws. I would not recommend wasting time at this restaurant. Added onto the fact that McDonald’s is no longer a good deal.

Atmosphere: 1

Food: 1

Service: 1

Alessandro Bolanos

We had to pay to use the bathroom even though we had bought food. Terrible experience. Bathrooms weren’t even clean.

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