First u tell me I can't use my points or the app at all till after 7am. That it's always been this way. N then I order the sausage mcmuffin. N get 1 4 a $1. N then u tell me $5 something n hand me my original order wat I first asked for. You guys need to communicate better with the customers. Frustrating.
Atmosphere: 2
Food: 5
Service: 1
julio gonzalez
I pass at 555 every morning and always has been awesome in everyway.thanks to all of them.!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Quarter Pounder Hamburger
Alba Romanovskyy
I go to this McDonald’s at least twice a week and every time I go there I have such a bad experience with the attitude this people have. If you try to say something through drive through they close the window in your face , they scream at you and the attitude it’s just disgusting. I requested to speak with a manager and I got this Cuban lady with long straight black hair who actually was worst than the employees . She was screaming at me so much I was out of words in disbelief. How is it possible that you have people like this working there?? They have no idea what customer service is about. God forbid you bring up a mistake they made.. I so stressed out right now , it’s the closest McDonald’s to my house but I’m gonna have to maybe go to Burger King from now on ..
Atmosphere: 1
Food: 4
Service: 1
Xavier Munoz
I tried calling this restaurant to find out if they had a play area for the kids but got no answer for about 45 minutes. I’m sure nobody is paying attention to the phones.
Atmosphere: 1
Food: 1
Service: 1
Miguel Mesa
poor service
Vicky Morejon
Just had lunch here with my kids and the restaurant is so clean. There was even someone at the register ready to help, something that I feel is rare now in a lot of McDonalds since most have reverted to just using the electronic screen kiosks. The person at the register was kind and helped me with switching the happy meal toy to alternative toy and I was pleasantly surprise to see that it was a small book. Thank you for a great lunchtime today with my kids!
Atmosphere: 5
Food: 5
Service: 5
Arthur Canet
I walked into this McDonald's to find an empty lobby. You can hear the two managers gossiping. The self service machine didn't give us the option to pay at counter so we hit the assist button. Although multiple workers saw us, no one walked up to us to assist us. After standing there for almost 5 minutes, people start to walk in and one of the ladies starts to take her order. I had asked her for assistance and despite knowing that we were at the lobby waiting on assistance, she continued to take other people's order as they were coming in. I had no option to but to leave this location. Awful acknowledgement of customers and lack of urgency. I won't be visiting this location again.
Service: 1
Conrad P. CHIN
Fast, clean and efficient. Food was served very quickly.
i asked for a spicy snack wrap and got a ranch one i can tell they just rushed it and took whatever snack wrap was avabile.
Atmosphere: 3
Food: 3
Service: 2
Johanna Vasquez
This has been for sure the worst service I have ever received in a restaurant. I could not believe how the staff is being treated by the manager. They are being abused. I asked one of the employees why they are letting her treat them and scream at them like that and it broke my heart when she told me that she has no other job. The food was very bad and I can imagine that the employees are not even motivated to give a good service. GET RID OF THAT MANAGER ASAP!!!!
Atmosphere: 1
Food: 1
Service: 1
Oniel Abreu
I love food the best. Breakfast Lunch Dinner
Atmosphere: 5
Food: 5
Service: 5
Manuel
I do not recommend going. I had not finished eating my food and they wanted to take me out. They take too long to give you what you asked for. They spend all their time gossiping and do not serve you. The cleaning lady thinks she is the owner. They treat you extremely poorly and do not do their job.
Delicious as always.
Atmosphere: 4
Food: 4
Service: 4
Any time I stop by is for their fries
Atmosphere: 5
Food: 5
Service: 5
First u tell me I can't use my points or the app at all till after 7am. That it's always been this way. N then I order the sausage mcmuffin. N get 1 4 a $1. N then u tell me $5 something n hand me my original order wat I first asked for. You guys need to communicate better with the customers. Frustrating.
Atmosphere: 2
Food: 5
Service: 1
I pass at 555 every morning and always has been awesome in everyway.thanks to all of them.!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Quarter Pounder Hamburger
I go to this McDonald’s at least twice a week and every time I go there I have such a bad experience with the attitude this people have. If you try to say something through drive through they close the window in your face , they scream at you and the attitude it’s just disgusting. I requested to speak with a manager and I got this Cuban lady with long straight black hair who actually was worst than the employees . She was screaming at me so much I was out of words in disbelief. How is it possible that you have people like this working there?? They have no idea what customer service is about. God forbid you bring up a mistake they made.. I so stressed out right now , it’s the closest McDonald’s to my house but I’m gonna have to maybe go to Burger King from now on ..
Atmosphere: 1
Food: 4
Service: 1
I tried calling this restaurant to find out if they had a play area for the kids but got no answer for about 45 minutes. I’m sure nobody is paying attention to the phones.
Atmosphere: 1
Food: 1
Service: 1
poor service
Just had lunch here with my kids and the restaurant is so clean. There was even someone at the register ready to help, something that I feel is rare now in a lot of McDonalds since most have reverted to just using the electronic screen kiosks. The person at the register was kind and helped me with switching the happy meal toy to alternative toy and I was pleasantly surprise to see that it was a small book. Thank you for a great lunchtime today with my kids!
Atmosphere: 5
Food: 5
Service: 5
I walked into this McDonald's to find an empty lobby. You can hear the two managers gossiping. The self service machine didn't give us the option to pay at counter so we hit the assist button. Although multiple workers saw us, no one walked up to us to assist us. After standing there for almost 5 minutes, people start to walk in and one of the ladies starts to take her order. I had asked her for assistance and despite knowing that we were at the lobby waiting on assistance, she continued to take other people's order as they were coming in. I had no option to but to leave this location.
Awful acknowledgement of customers and lack of urgency. I won't be visiting this location again.
Service: 1
Fast, clean and efficient. Food was served very quickly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Restaurantji Recommends
Best fast food.
Atmosphere: 5
Food: 5
Service: 5
i asked for a spicy snack wrap and got a ranch one i can tell they just rushed it and took whatever snack wrap was avabile.
Atmosphere: 3
Food: 3
Service: 2
This has been for sure the worst service I have ever received in a restaurant. I could not believe how the staff is being treated by the manager. They are being abused. I asked one of the employees why they are letting her treat them and scream at them like that and it broke my heart when she told me that she has no other job.
The food was very bad and I can imagine that the employees are not even motivated to give a good service. GET RID OF THAT MANAGER ASAP!!!!
Atmosphere: 1
Food: 1
Service: 1
I love food the best. Breakfast Lunch Dinner
Atmosphere: 5
Food: 5
Service: 5
I do not recommend going. I had not finished eating my food and they wanted to take me out. They take too long to give you what you asked for. They spend all their time gossiping and do not serve you. The cleaning lady thinks she is the owner. They treat you extremely poorly and do not do their job.
Atmosphere: 1
Food: 1
Service: 1
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