I recently visited Motek in Coral Gables and was extremely disappointed with the service and overall dining experience. After being seated, my family and I were completely ignored by the staff for over 30 minutes. It felt like we were invisible, and when we tried to get their attention, we were still left waiting. The lack of attentiveness and professionalism was astounding for a place that markets itself as a quality establishment.
Additionally, the music was unbearably loud, making it difficult to have a conversation or enjoy our meal. It felt more like a nightclub than a restaurant. Dining out should be a pleasant, relaxing experience, but Motek has completely lost touch with what makes customers want to return. I used to enjoy coming here, but after this experience, I doubt I'll be back.
Atmosphere: 1
Food: 3
Service: 1
Steven Carlson
DOWNHILL FOR MOTEK :(
We've been loyal patrons of Motek in Coral Gables since it opened, but sadly, this was our third—and final—attempt to give it another chance. Today’s experience was a major disappointment.
From the start, the manager was rude and dismissive (lunch hour Nov 11th). Despite waiting patiently, no one brought us menus, and when we finally managed to get them ourselves, it took forever for anyone to come take our order. When we politely voiced our concerns, we were met with nothing but "attitude".
The food, which was once a highlight, has taken a steep decline in quality. Our last visit, the falafel was disappointingly dry, and the meat was undercooked and unappetizing.
Lastly, the atmosphere has become unbearable. The music was so loud it felt more like a nightclub than a lunch spot, making it impossible to have a conversation. The volume seems to get louder each time we go, to the point where it’s uncomfortable.
Thankfully, Coral Gables has plenty of other fantastic dining options because, sadly, we WILL NOT be returning to Motek.
Atmosphere: 1
Food: 2
Service: 1
Enjoy Life
From my last visit the dishes are much smaller but pricing didn’t decrease. Service was very slow. Waited a long time to be served. Better service at many places in coral gables.
Atmosphere: 3
Food: 3
Service: 1
Matt Ward
We had a great lunch with super friendly service. Whole branzino and hummus are excellent
Poor and slow service, food was okay but very over priced. Not “just a miami/gables thing” in terms of price for quality - plenty of other better options.
Atmosphere: 4
Food: 3
Service: 2
Vanessa Janowski
We were completely ignored despite asking for water twice. Servers stared at us and didn’t approach. After waiting for 15 minutes, we took our business elsewhere.
Service: 1
ViraniMD
I went here this weekend with the family and there were some positives including the service and vibe. But for me the main thing is the food. The food was not all the hype. There are def better Mediterranean places in Miami if you are looking for good food. Some dishes were really flavorful but there were just as many that did not. The Moroccan cigars were my favorite. The Babaganoush was also good. The Za'tar Greek salad, hangar steak, and the flat pita were ok. Our server was amazing. My only critique on service is the way the dishes come out. They brought all the cold and hot mezzo at the same time so by the time I sampled the hot mezzo they were cold. The one dish I do not recommend at all is the dessert . The Baklava is very one dimensional just a lot of sugar and that's it. The nut mixture is very underwhelming and you don't even know it's there. Maybe try one of the other ones they might be better.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Moroccan Cigars
D BG
We sat inside and I have never been hotter dining in my life. I didn't get up and leave out of respect for the people who invited us to go......
Atmosphere: 2
Food: 5
Service: 5
brianna shelby
damaris was great! very attentive & friendly!
Atmosphere: 5
Food: 5
Service: 5
Andrea Perez
Damaris was great. She gave very good recommendations and her service was excellent. Definitely coming back thank you so much
Great food and experience . Our waitress Damaris was wonderful too.
Atmosphere: 5
Food: 5
Service: 5
Taylor Powell
We dined here and it was perfect. The interior was gorgeous and chic. Damaris was our server and made wonderful recommendations. Her service was prompt, kind and personable. We would love to come and explore even more of the menu!!
Atmosphere: 5
Food: 5
Service: 5
Karla Diab
The chicken Schnitzel is a must!! Amazing, I would have never ordered
Atmosphere: 5
Food: 5
Service: 5
Daniel Rivera
Not good customer service, I had to stand up and get the menu myself, as the waitress would not come to the table. I ordered the chicken shawarma, and found out that they use the cheapest part of the chicken, whatever that is, and they don’t disclose this on the menu. Bland but overpriced sides. Then you have to tip 20%, whether food was good or not. I don’t think I’ll come back.
I recently visited Motek in Coral Gables and was extremely disappointed with the service and overall dining experience. After being seated, my family and I were completely ignored by the staff for over 30 minutes. It felt like we were invisible, and when we tried to get their attention, we were still left waiting. The lack of attentiveness and professionalism was astounding for a place that markets itself as a quality establishment.
Additionally, the music was unbearably loud, making it difficult to have a conversation or enjoy our meal. It felt more like a nightclub than a restaurant. Dining out should be a pleasant, relaxing experience, but Motek has completely lost touch with what makes customers want to return. I used to enjoy coming here, but after this experience, I doubt I'll be back.
Atmosphere: 1
Food: 3
Service: 1
DOWNHILL FOR MOTEK :(
We've been loyal patrons of Motek in Coral Gables since it opened, but sadly, this was our third—and final—attempt to give it another chance. Today’s experience was a major disappointment.
From the start, the manager was rude and dismissive (lunch hour Nov 11th). Despite waiting patiently, no one brought us menus, and when we finally managed to get them ourselves, it took forever for anyone to come take our order. When we politely voiced our concerns, we were met with nothing but "attitude".
The food, which was once a highlight, has taken a steep decline in quality. Our last visit, the falafel was disappointingly dry, and the meat was undercooked and unappetizing.
Lastly, the atmosphere has become unbearable. The music was so loud it felt more like a nightclub than a lunch spot, making it impossible to have a conversation. The volume seems to get louder each time we go, to the point where it’s uncomfortable.
Thankfully, Coral Gables has plenty of other fantastic dining options because, sadly, we WILL NOT be returning to Motek.
Atmosphere: 1
Food: 2
Service: 1
From my last visit the dishes are much smaller but pricing didn’t decrease. Service was very slow. Waited a long time to be served. Better service at many places in coral gables.
Atmosphere: 3
Food: 3
Service: 1
We had a great lunch with super friendly service. Whole branzino and hummus are excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hummus Mushroom, Whole Branzino, Chicken Shawarma
Poor and slow service, food was okay but very over priced. Not “just a miami/gables thing” in terms of price for quality - plenty of other better options.
Atmosphere: 4
Food: 3
Service: 2
We were completely ignored despite asking for water twice. Servers stared at us and didn’t approach. After waiting for 15 minutes, we took our business elsewhere.
Service: 1
I went here this weekend with the family and there were some positives including the service and vibe. But for me the main thing is the food. The food was not all the hype. There are def better Mediterranean places in Miami if you are looking for good food. Some dishes were really flavorful but there were just as many that did not. The Moroccan cigars were my favorite. The Babaganoush was also good. The Za'tar Greek salad, hangar steak, and the flat pita were ok. Our server was amazing. My only critique on service is the way the dishes come out. They brought all the cold and hot mezzo at the same time so by the time I sampled the hot mezzo they were cold. The one dish I do not recommend at all is the dessert . The Baklava is very one dimensional just a lot of sugar and that's it. The nut mixture is very underwhelming and you don't even know it's there. Maybe try one of the other ones they might be better.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Moroccan Cigars
We sat inside and I have never been hotter dining in my life. I didn't get up and leave out of respect for the people who invited us to go......
Atmosphere: 2
Food: 5
Service: 5
damaris was great! very attentive & friendly!
Atmosphere: 5
Food: 5
Service: 5
Damaris was great. She gave very good recommendations and her service was excellent. Definitely coming back thank you so much
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great food and experience . Our waitress Damaris was wonderful too.
Atmosphere: 5
Food: 5
Service: 5
We dined here and it was perfect. The interior was gorgeous and chic. Damaris was our server and made wonderful recommendations. Her service was prompt, kind and personable. We would love to come and explore even more of the menu!!
Atmosphere: 5
Food: 5
Service: 5
The chicken Schnitzel is a must!! Amazing, I would have never ordered
Atmosphere: 5
Food: 5
Service: 5
Not good customer service, I had to stand up and get the menu myself, as the waitress would not come to the table. I ordered the chicken shawarma, and found out that they use the cheapest part of the chicken, whatever that is, and they don’t disclose this on the menu. Bland but overpriced sides. Then you have to tip 20%, whether food was good or not. I don’t think I’ll come back.
Loved all the food I’ve tried there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Cauliflower, Knafeh
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