Too slow, not enough staff, too much time waiting for some fries, they have declined since the last time I came.
Service: 1
Juan Carlos
The waiting times are horrible, the food is good, the empanadas are divine, but the wait is not justified.. improve
Atmosphere: 2
Food: 4
Service: 2
JAVIER ALVARADO
Very good customer service, congratulations 👏
Atmosphere: 4
Food: 5
Service: 5
G Leon
I don't know why they have the phone if they can never answer it on Sundays.
Atmosphere: 4
Food: 5
Service: 2
JC Corredor
Today something happened, they lost my order after 1 hour of waiting. Unfortunately they have deteriorated
Atmosphere: 5
Food: 4
Service: 3
Kairoli Hernandez
The food is very good but it takes a long time, few workers for a lot of clientele, just one girl to do everything and so much delay is stressful.
Atmosphere: 2
Food: 5
Service: 3
Leonardo Montiel
The attention is terrible.
Atmosphere: 1
Food: 4
Service: 1
Aaron Gare
It takes too long to deliver orders and if you want to place an order by calling they never answer, ever. And once the same owner served me and she treated me poorly. Delicious food but improve service.
Atmosphere: 2
Food: 5
Service: 1
Mykel John De La Rosa
The best empanadas! I always order for my employees and they love them.
Atmosphere: 5
Food: 5
Service: 5
Aura Isabel Barroeta de Teran
Excellent empanadas!!! The attention of the girls who serve. The only complaint is from a woman who sits next to the bathroom and says all the time it's damaged so she can't lend it and it's disgusting and she gives bad answers when asked about our order and I don't even tell you how she treats those looking for Uber. If you don't know how to work with the public, change your job and there are complaints from the people we are going to buy.
A pleasant atmosphere, the only suggestion I have is that they be spicy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Empanada de Carne Mechada, Sopa de Res Grande, Pastel de Papa Con Queso, Empanadas Y Tequeños
Genove Morales
The best empanadas, tequenos and cachapas. BUT the service is not the best in this location. They treat you very cold and quickly. The lady with the Light Blue eyes is very RUDE. She took the order wrong and then got angry when I told her about it. I will not be coming back and ordering more from this location. However the location of Hialeah Gardens The Girls are Super Nice.
Bad attention! The person who served us is a super conflictive person, she took my order wrong because I was talking to her colleague and then, when my complete order didn't arrive, she told me that's why I have to review my order, how daring!
Besides... I asked for a coke to drink along with sitting down and she denied it, she told me that she had to give it to me with the meal because otherwise they would charge her for it! What an outrage!!
After not bringing me the complete order, I paid what THEY MISSED TO NOTE in my previous order and I had to watch them take out and take out orders waiting for the soup that I was missing, the soup is supposed to be made daily, how difficult can it be to serve a soup????
The drinks also needed to be delivered to me, with me showing her that she hadn't given them to me yet and the lady arguing with me whether she had delivered them (it was from the other order on the table that she had delivered) A colleague of hers got involved and was able to solve it...
In the end, my entire group finished eating and I without my food... I asked to cancel my order and even for that I have to wait until the end of the day, trusting that they will make the refund...
In conclusion… There are better restaurants with much better service, the food is not that bad but it is not worth the bad time (it is not that cheap either).
I hope my comment is of some use to both the diners and the owners of the place.
Atmosphere: 1
Food: 3
Service: 1
Elvis Velasquez
The food is soooooo good!!! The attention of the cashier with clear eyes The older lady of the rest of the girls is more unpleasant... Her attention is more bad... Recommendation to send the person to an induction on how to give attention to customers to provide good service !!! If they want to continue hiring her!!! Or better is to get out of it and hire a nicer and more polite girl!!!! That lady does not deliver the entire order and tells you that she delivers everything, you show her that she did not deliver it and she insists that she did!!! It's horrible that he gives you a bad time in front of the rest of the diners... I'm still waiting for a soup that in any restaurant the pot is supposedly freshly cooked on the stove and it's not possible to wait almost an hour to serve it. ..With everything and that I'm still waiting for it 🙄 I requested my refund and I'm still waiting for it 🙄! How horrible...!!! I won't be back ANY MORE, the service is very important 👇 more than the food....there are better restaurants with excellent services, better quality and better prices...and I'm still waiting 🙄 for the Soup!!!!
Too slow, not enough staff, too much time waiting for some fries, they have declined since the last time I came.
Service: 1
The waiting times are horrible, the food is good, the empanadas are divine, but the wait is not justified.. improve
Atmosphere: 2
Food: 4
Service: 2
Very good customer service, congratulations 👏
Atmosphere: 4
Food: 5
Service: 5
I don't know why they have the phone if they can never answer it on Sundays.
Atmosphere: 4
Food: 5
Service: 2
Today something happened, they lost my order after 1 hour of waiting. Unfortunately they have deteriorated
Atmosphere: 5
Food: 4
Service: 3
The food is very good but it takes a long time, few workers for a lot of clientele, just one girl to do everything and so much delay is stressful.
Atmosphere: 2
Food: 5
Service: 3
The attention is terrible.
Atmosphere: 1
Food: 4
Service: 1
It takes too long to deliver orders and if you want to place an order by calling they never answer, ever. And once the same owner served me and she treated me poorly. Delicious food but improve service.
Atmosphere: 2
Food: 5
Service: 1
The best empanadas! I always order for my employees and they love them.
Atmosphere: 5
Food: 5
Service: 5
Excellent empanadas!!! The attention of the girls who serve. The only complaint is from a woman who sits next to the bathroom and says all the time it's damaged so she can't lend it and it's disgusting and she gives bad answers when asked about our order and I don't even tell you how she treats those looking for Uber. If you don't know how to work with the public, change your job and there are complaints from the people we are going to buy.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Empanadas Y Tequeños
Restaurantji Recommends
Good food
A pleasant atmosphere, the only suggestion I have is that they be spicy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Empanada de Carne Mechada, Sopa de Res Grande, Pastel de Papa Con Queso, Empanadas Y Tequeños
The best empanadas, tequenos and cachapas. BUT the service is not the best in this location. They treat you very cold and quickly. The lady with the Light Blue eyes is very RUDE. She took the order wrong and then got angry when I told her about it. I will not be coming back and ordering more from this location. However the location of Hialeah Gardens The Girls are Super Nice.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Empanadas Venezolanas, Cachapas
Bad attention! The person who served us is a super conflictive person, she took my order wrong because I was talking to her colleague and then, when my complete order didn't arrive, she told me that's why I have to review my order, how daring!
Besides... I asked for a coke to drink along with sitting down and she denied it, she told me that she had to give it to me with the meal because otherwise they would charge her for it! What an outrage!!
After not bringing me the complete order, I paid what THEY MISSED TO NOTE in my previous order and I had to watch them take out and take out orders waiting for the soup that I was missing, the soup is supposed to be made daily, how difficult can it be to serve a soup????
The drinks also needed to be delivered to me, with me showing her that she hadn't given them to me yet and the lady arguing with me whether she had delivered them (it was from the other order on the table that she had delivered)
A colleague of hers got involved and was able to solve it...
In the end, my entire group finished eating and I without my food... I asked to cancel my order and even for that I have to wait until the end of the day, trusting that they will make the refund...
In conclusion… There are better restaurants with much better service, the food is not that bad but it is not worth the bad time (it is not that cheap either).
I hope my comment is of some use to both the diners and the owners of the place.
Atmosphere: 1
Food: 3
Service: 1
The food is soooooo good!!! The attention of the cashier with clear eyes The older lady of the rest of the girls is more unpleasant... Her attention is more bad... Recommendation to send the person to an induction on how to give attention to customers to provide good service !!! If they want to continue hiring her!!! Or better is to get out of it and hire a nicer and more polite girl!!!! That lady does not deliver the entire order and tells you that she delivers everything, you show her that she did not deliver it and she insists that she did!!! It's horrible that he gives you a bad time in front of the rest of the diners... I'm still waiting for a soup that in any restaurant the pot is supposedly freshly cooked on the stove and it's not possible to wait almost an hour to serve it. ..With everything and that I'm still waiting for it 🙄 I requested my refund and I'm still waiting for it 🙄! How horrible...!!! I won't be back ANY MORE, the service is very important 👇 more than the food....there are better restaurants with excellent services, better quality and better prices...and I'm still waiting 🙄 for the Soup!!!!
Atmosphere: 1
Food: 3
Service: 1
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