Just visited Panera after a long period and I was very impressed with the new manager. I could tell she is very service and customer oriented. It was a very pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
Johnny B
Great friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Isabelle Pike
Food was fine but they keep this place FREEZING and clearly don’t want people to stay long. Not inviting at all
Atmosphere: 1
Food: 4
Service: 4
Harry Sardinas
Excellent Experience
Atmosphere: 5
Food: 5
Service: 5
Gabriela Grigol
I always regret going to this Location. It is a bunch of children that all need to be retrained. I don’t know if they have a new baguette recipe but the last two times that I went to get a baguette it was so hard that I hit it up against the table and nothing happened to it at all!! Pretty gross… Update- It has been months since I have been there and I gave it one more try and literally they have to fire every single person that works there because how can I come back and still get another bread that is as hard as could possibly be!?
Dota2
The hot water is convenient.
Alejandro Medina
Just Good 👍
Atmosphere: 4
Food: 4
Service: 4
Charles Brizard
Love relaxing and eating there 😌
Atmosphere: 5
Food: 5
Service: 5
Diana Torres
The experience on this location was fantastic, Customer Service was great, the pick up area team was on point, love to set up an atmosphere of the place, for sure, added it to the list of favorite places to visit.
Atmosphere: 5
Food: 5
Service: 5
Miya Sumpter
The food and staff is always amazing and professional!!✨✨🎉🎉
I was quite disappointed today when I ordered my salad from Panera at Cutler Bay. I am 4 months pregnant and had a serious craving for a Greek salad mainly due to the tomatoes. I went ahead and ordered online and rushed over to pick up only to find that my salad had not 1 tomato in it. I was so disappointed especially having had paid $13 for a salad that did not fill me up in the least. I was looking at the reviews and it appears as though the salads have been missing ingredients lately....so sad 😔
Food: 1
Service: 1
Rich Allen
Employees need to train the manager and also he should stay off the phone when customers are waiting to order. I go all the time there and order the same thing never a problem when ordering from the employees that usually work. I cannot eat hard bread so I substitute for white soft bread after waiting 5 minutes because he was on the phone I tried to order the same. In a confrontational voice because I interrupted his phone call he said they don’t substitute on duet menu I explained why and he wanted to argue with me and after a few minutes of being talked to like a child I said thank you I will go somewhere else. The franchise owner should fire this clown. All other employees including the lady I think is the assistant are great but the manager needs to be re trained
Atmosphere: 1
Food: 1
Service: 1
Nicole “BEAUTIFULLY”
Customer service is horrible. Not welcoming
Atmosphere: 3
Food: 2
Service: 1
Freddy Rodriguez
Hands Down Absolutely Worst Sandwich in
Atmosphere: 1
Food: 1
Service: 1
Samuel Capetillo
Parking: parking varies depending on time of day. there is a vocational school that shares the parking too.
Just visited Panera after a long period and I was very impressed with the new manager. I could tell she is very service and customer oriented. It was a very pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
Great friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Food was fine but they keep this place FREEZING and clearly don’t want people to stay long. Not inviting at all
Atmosphere: 1
Food: 4
Service: 4
Excellent Experience
Atmosphere: 5
Food: 5
Service: 5
I always regret going to this Location. It is a bunch of children that all need to be retrained.
I don’t know if they have a new baguette recipe but the last two times that I went to get a baguette it was so hard that I hit it up against the table and nothing happened to it at all!! Pretty gross…
Update- It has been months since I have been there and I gave it one more try and literally they have to fire every single person that works there because how can I come back and still get another bread that is as hard as could possibly be!?
The hot water is convenient.
Just Good 👍
Atmosphere: 4
Food: 4
Service: 4
Love relaxing and eating there 😌
Atmosphere: 5
Food: 5
Service: 5
The experience on this location was fantastic, Customer Service was great, the pick up area team was on point, love to set up an atmosphere of the place, for sure, added it to the list of favorite places to visit.
Atmosphere: 5
Food: 5
Service: 5
The food and staff is always amazing and professional!!✨✨🎉🎉
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I was quite disappointed today when I ordered my salad from Panera at Cutler Bay. I am 4 months pregnant and had a serious craving for a Greek salad mainly due to the tomatoes. I went ahead and ordered online and rushed over to pick up only to find that my salad had not 1 tomato in it. I was so disappointed especially having had paid $13 for a salad that did not fill me up in the least. I was looking at the reviews and it appears as though the salads have been missing ingredients lately....so sad 😔
Food: 1
Service: 1
Employees need to train the manager and also he should stay off the phone when customers are waiting to order. I go all the time there and order the same thing never a problem when ordering from the employees that usually work. I cannot eat hard bread so I substitute for white soft bread after waiting 5 minutes because he was on the phone I tried to order the same. In a confrontational voice because I interrupted his phone call he said they don’t substitute on duet menu I explained why and he wanted to argue with me and after a few minutes of being talked to like a child I said thank you I will go somewhere else. The franchise owner should fire this clown. All other employees including the lady I think is the assistant are great but the manager needs to be re trained
Atmosphere: 1
Food: 1
Service: 1
Customer service is horrible. Not welcoming
Atmosphere: 3
Food: 2
Service: 1
Hands Down Absolutely Worst Sandwich in
Atmosphere: 1
Food: 1
Service: 1
Parking: parking varies depending on time of day. there is a vocational school that shares the parking too.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Caramel Cold Brew Coffee, Breakfast Sandwich Family, Pecan Braid, Variety of Panera Sandwiches, Toasted Garden Caprese, Avo Toast, Everything Bagel with Plain Cream Cheese, Asiago Bagel, Multigrain Bagel Flat
Loading...