This location is very helpful and their customer service is very good the only thing is every time I use their restroom it's very dirty
Johanna E
I ordered the Frontera chicken sandwich. It was ok, but they're getting really cheap with the toppings. They forgot to put the basil so I had to ask them for it. Not enough chicken.. and also it was dry so I had to ask for extra sauce.
Atmosphere: 5
Food: 2
Service: 4
Doris Fiallos
Everything and anything is great about this Panera. The bathroom is very nice and clean.
I particularly want to stand out one of the managers, Ms. Amparo. I had an issue with my offers, and she was kind, patient, and extremely helpful to assist me with my order. Thank you for having such a kind and professional employee!
Atmosphere: 5
Food: 5
Service: 5
Leordanis Hernandez
This is a nice place in the area. It's quiet, clean, great location, nice ambiance.. and they usually have great food. The kids loves it. Last time something funny happened kids both got their croissants melted, I also ordered a chicken avocado melt, which is one of my favorite things to eat, but hey! they didn't put the melt part on it. My sandwich was cold, really cold. I went to the counter and told a woman what occurred. To my surprise, she told me that sandwich was right that way. Funny because one, I have a great memory, two, it wasn't the first time I requested for a melt sandwich, and three, behind the kitchen, on the wall on a very nice quality print, was the same sandwich and yes, it was toasted and the cheese melted. To be fair, this argument only took a split of second in my head.. I didn't had to argue or anything because the lady was polite and asked whether I wanted it toasted. I said yes, and she told the cook to toast it. He complied but he also looked at me like I was asking something wierd, which made me look it up in Google. Maybe I was wrong. Nope. I was right, but like I said I didn't have to argue or anything so the experience is what I'm telling you, something humorous. Nevertheless, I can confirm that melted sandwiches have melted cheese in them, which is why most of the time they are not cold sandwiches. :D
Atmosphere: 5
Food: 4
Service: 5
T Green
Awesome place Food is really good But the service is amazing the girls in there are warm and super nice and professional
Atmosphere: 5
Food: 5
Service: 5
GIO “GIO” 3
This place just keeps getting worse and worse each time I've gone. I'll try once more maybe but THAT'S IT, Panera...!!!
Atmosphere: 2
Food: 1
Service: 1
Dan “Dino” Bellina
Great staff. Always friendly and helpful. Spend hours there
Atmosphere: 5
Food: 5
Service: 5
Gabriela Guzman
We had a very bad experience at this location. The manager was extremely rude, treated customers poorly, and didn’t have the right attitude when explaining things. We had placed a large order for a group, and when we were grabbing napkins and plates to serve the food, he approached us in a harsh manner, saying we couldn’t take them because they cost. This made no sense, since we had paid for all the food and the service. Still, his attitude was completely inappropriate. We love Panera’s food, but this man was very disrespectful to both me and my husband. Unfortunately, it was not the level of service we expected.
To make the unpleasant experience even worse, when we arrived at the event and started serving the food, we realized our order was missing the salad. Not only did they give us an incomplete order, but they also essentially stole part of our money by charging for something they didn’t deliver. And the manager, who was right there behind the bar reviewing the order, seemed more focused on mistreating customers than on checking the food properly. Overall, a very disappointing experience. I will not be coming back.
The Panera store located at 88th Street and SW 136th Avenue is extremely organized. They delivered all the items we ordered through Uber Eats in excellent condition, well-wrapped, and nicely packaged. Everything was perfect! Nothing was missing, which is often an issue at the other Panera Bread store on 152nd Street and SW 127th Avenue. We highly recommend this Panera location!
I go everyday for the unlimited coffee ☕️ deal. I get unlimited smiles on the side free. Customer service in Miami is hard to find, not at this location! Thank you Panera
Love this quite place
Atmosphere: 5
Food: 5
Service: 5
Carlos the manager is super professional
Atmosphere: 5
Food: 5
Service: 5
This location is very helpful and their customer service is very good the only thing is every time I use their restroom it's very dirty
I ordered the Frontera chicken sandwich. It was ok, but they're getting really cheap with the toppings. They forgot to put the basil so I had to ask them for it. Not enough chicken.. and also it was dry so I had to ask for extra sauce.
Atmosphere: 5
Food: 2
Service: 4
Everything and anything is great about this Panera. The bathroom is very nice and clean.
I particularly want to stand out one of the managers, Ms. Amparo. I had an issue with my offers, and she was kind, patient, and extremely helpful to assist me with my order. Thank you for having such a kind and professional employee!
Atmosphere: 5
Food: 5
Service: 5
This is a nice place in the area. It's quiet, clean, great location, nice ambiance.. and they usually have great food. The kids loves it.
Last time something funny happened kids both got their croissants melted, I also ordered a chicken avocado melt, which is one of my favorite things to eat, but hey! they didn't put the melt part on it. My sandwich was cold, really cold. I went to the counter and told a woman what occurred. To my surprise, she told me that sandwich was right that way. Funny because one, I have a great memory, two, it wasn't the first time I requested for a melt sandwich, and three, behind the kitchen, on the wall on a very nice quality print, was the same sandwich and yes, it was toasted and the cheese melted. To be fair, this argument only took a split of second in my head.. I didn't had to argue or anything because the lady was polite and asked whether I wanted it toasted. I said yes, and she told the cook to toast it. He complied but he also looked at me like I was asking something wierd, which made me look it up in Google. Maybe I was wrong.
Nope. I was right, but like I said I didn't have to argue or anything so the experience is what I'm telling you, something humorous. Nevertheless, I can confirm that melted sandwiches have melted cheese in them, which is why most of the time they are not cold sandwiches. :D
Atmosphere: 5
Food: 4
Service: 5
Awesome place
Food is really good
But the service is amazing the girls in there are warm and super nice and professional
Atmosphere: 5
Food: 5
Service: 5
This place just keeps getting worse and worse each time I've gone. I'll try once more maybe but THAT'S IT, Panera...!!!
Atmosphere: 2
Food: 1
Service: 1
Great staff. Always friendly and helpful. Spend hours there
Atmosphere: 5
Food: 5
Service: 5
We had a very bad experience at this location. The manager was extremely rude, treated customers poorly, and didn’t have the right attitude when explaining things. We had placed a large order for a group, and when we were grabbing napkins and plates to serve the food, he approached us in a harsh manner, saying we couldn’t take them because they cost. This made no sense, since we had paid for all the food and the service. Still, his attitude was completely inappropriate.
We love Panera’s food, but this man was very disrespectful to both me and my husband. Unfortunately, it was not the level of service we expected.
To make the unpleasant experience even worse, when we arrived at the event and started serving the food, we realized our order was missing the salad. Not only did they give us an incomplete order, but they also essentially stole part of our money by charging for something they didn’t deliver. And the manager, who was right there behind the bar reviewing the order, seemed more focused on mistreating customers than on checking the food properly.
Overall, a very disappointing experience. I will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The order never arrived! Very bad experience
The food is great
Atmosphere: 5
Food: 5
Service: 5
I lake
The Panera store located at 88th Street and SW 136th Avenue is extremely organized. They delivered all the items we ordered through Uber Eats in excellent condition, well-wrapped, and nicely packaged. Everything was perfect! Nothing was missing, which is often an issue at the other Panera Bread store on 152nd Street and SW 127th Avenue. We highly recommend this Panera location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Croissant, Bakery, Blueberry Muffin, Pecan Braid
I go everyday for the unlimited coffee ☕️ deal. I get unlimited smiles on the side free. Customer service in Miami is hard to find, not at this location! Thank you Panera
Mr. BERGOUIGNAN
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