Papa Johns Pizza
20312 NW 2nd Ave, Miami
(305) 770-3411
Recent Reviews
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This is my 2nd time ordering from this location and both times I made my family sick. The first time didn’t know what it was, but after last night never again! 🤢
Atmosphere: 2
Food: 1
Service: 1
Average pizza average quality. Took an hour to deliver. Food was half warm. Shaqulicious pizza is the same as a pepperoni pizza, just more costly
Atmosphere: 2
Food: 2
Service: 3
Web order #0149 came to pickup my order had to wait an additional 30mins because 1 of the pizza was not ready. After the long wait, that second pizza still was not ready. So I canceled whole order the lady manager was rude did not speak to me except to confirm my name for refund. This place always a issue here I dont recommended unless the Gentlman manager is in building.
Atmosphere: 2
Food: 4
Service: 2
Fast and Quick Order and pickup
Atmosphere: 4
Food: 4
Service: 4
Not sure why anyone calls I always just order on the website and in 20 minutes it’s always ready. Any fool who calls and waits on a phone is just that a fool. Same goes for anyone just walking in like do you all hate hotspots that much. Just go to the website already get your order and move on without your drama and issues. 🤣
Atmosphere: 3
Food: 5
Service: 5
CUSTOMER SERVICE IN THIS LOCATION IS HORRIBLE! I was left on hold for more than 25 minutes, the guy who kept placing me on hold gave me an attitude to place me on hold again!
I would never order or even go to pick up anything from this location- NOT RECOMMENDED AT ALL…
Service: 1
Bad customer service very unprofessional!! They take forever to answer the phone and, once they pick up they immediately place you on hold for a very long time…..
Atmosphere: 1
Food: 1
Service: 1
This is the worst Papa John’s I’ve ever been to. My pizza is never ready on time, and my order is always wrong. Extremely frustrating and disappointing service every time
Atmosphere: 1
Food: 3
Service: 1
Friendly
Worst place ever the new manager is rude messed up my order then I had to go to to get a new pizza she gone tell me to take a drink for free like no yall gave me the wrong pizza
Restaurantji Recommends
Delicious pizza, Quiet place and great customer services...
Went inside, the door played it's jiggle . Nobody would acknowledge me. After standing at the plexiglass glass for minutes I just left. The employees need to me more aware of their surroundings. This is bad for business. And most importantly, this is bad for their safety.
I'm not a fan of them. They never pick up the phone. My delivery took over an hour and a half. And when I called the person answering calls sent me to hold immediately. When I finally got through, he said he'd handed my order to Door Dash but when I checked the app it showed door dash was in the store waiting on my order. I tried to call back so that I can cancel delivery and simply pick my own order up but of course the calls went unanswered. I've personally went to those stores and have seen with my own eyes them not answer the phone. They need to recruit and hire more staff. I wish them well because this will be my last time ever patronizing a store like this. I paid essentially a delivery fee and tip for an order that came over an hour and a half later.
This was a good place.
It is just a lady was working when I place my order and I seen her scratching her hair.
I love it but they should have the pizza menu on hand so you can choose what you want.
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