Papa Johns Pizza

20312 NW 2nd Ave, Miami
(305) 770-3411

Recent Reviews

Afia Ju'zaay

The absolute worst. Driver claimed to deliver my food, but the delivery guy didn't even bother to come to the door. I Looked at my ring doorbell camera and he just sat in his car for like 3 minutes then drove off. No call or text to even say he arrived. Then have the nerve to mark my order as delivered. Called the store and reported it and they said they will bring another but still waiting almost 30 mins later. Don't waste your time! Btw... the driver name is Yoancy!

Atmosphere: 1

Food: 1

Service: 1

Austin Burks

Fast and tasty, better ingredients better pizza papa John's

Atmosphere: 5

Food: 5

Service: 5

Markeller Felix

This paticular location is spearheaded by one of the most humble owners I have ever met. Despite having angry customers, a high influx of orders, delays on needed materials, He strives to provide the right customer service experience between him and his employees. Rob is the most kind, caring, dedicated manager I have ever met. He diligently took the time to fix a situation that was not even his fault due to the delay of certain pizza toppings. I am impressed with his dedication to the task and this will be my location that I spend for my family outings and emergency birthday parties! Papajohns! This is type of customer service and leadership that you need all the time! BRAVO!

Atmosphere: 5

Food: 4

Service: 5

Cinta H

The driver didn’t know the accurate amount due, he tried to take my money out of my hand, lean in my home, very aggressive, manager said corporate wouldn’t do anything if I reported

lee wonder

I came into the place and then had to wait a bit: That’s not an issue. Through some internal miscommunication, I had to wait a bit more. That is still not an issue.The fact that I had to play russian roulette with my pizza toppings? That’s insane. My fault for not checking prior. But how do I get home, excited for a pizza with 2 topping and get to see maybe one topping on one slice, maybe 2 on the other. I think one had a single piece of one topping. That’s unsatisfactory. Not happy at all. Don’t mind waiting, don’t mind, small mistakes.Don’t mess with my food, though.

Food: 1

Service: 4

Recommended dishes: Stuffed Crust Pizza Spezial, Cheese Pizza

Jerry J VEVO

Worst Papa Johns that I’ve ever encountered, don’t even bother calling, they will leave you on hold for more than an hour and the manager is passive aggressive and doesn’t admit to clear fault on their end while not trying to do everything they can to address an issue, this store is not a good representation of Papa Johns, order at another location!I received a Pizza order from another customer placed at 2:19pm, I placed my order at 4pm, so not only is the order not right, its cold and I’m severely allergic to the pepperoni slices, waste of time.

Atmosphere: 1

Food: 1

Service: 1

Michaelle Jacotin

Never ordered from this place 2 hours for delivery never answered my phone

Atmosphere: 1

Food: 1

Service: 1

ike Hewitt

My family's favorite spot!

Atmosphere: 5

Food: 5

Service: 5

Ade Oli

I ordered at 7:57pm the order didn’t get delivered until 10pm. The girl that took the order was so quick to discharge me off the phone, she didn’t ask what I wanted I had to tell her I have not finished my order I want chicken wings as well and I started specifically plain ones. The order came with buffalo. No sauce nothing. This is a very bad service! If there was a zero rating that’s what I would have given.Today is 1/13/24 who ever was the lady that took phone delivery orders over the phone should be written up. Very unacceptable!

Food: 1

Service: 1

Maria Teresa Patiño

The address said it was in 39 minutes and it arrived almost 2 hours later and the pizza was cold.

Atmosphere: 1

Food: 1

Service: 1

myturbocivic

2 deliveries in a row that are over a hour from set time to deliver. This last time I called 1 hour and 30 mins after placing the order. Only to be told they haven’t even made it. This store is trash.

Atmosphere: 1

Food: 3

Service: 1

neglis gonzalez

Coke never got delivered, pizza was cold and service was awful. Please get papa John’s name back on the

Food: 3

Service: 1

Riah Thabarbieee

Very rude delivery was late pizza was extremely cold didn’t receive my full order called the manager was extremely

Food: 1

Service: 1

chevyboi ceo

The Twix bites weren’t bad, new try. felt like they left something out but not bad at

Food: 1

Service: 1

Recommended dishes: Pepperoni Slice

Reba G.

My friends from Barbados tried Papa Johns for the first time. They ordered the stuffed crust with pepperoni, pineapple, & beef. They love it from start to finish. They loved the flavor of the garlic crust, the freshness of the ingredients. The wait time wasn't too bad, they can't wait to try it again.

Load More