We ordered a pizza today and was very bad hadn’t had barely any cheese and was dry this is the first time that happened to us at this location in 137 avenues and 160 st sw
Atmosphere: 3
Food: 1
Service: 3
Z. S.G
it takes one time to dammage what u build Melly or melody has 0 costumer service i enjoy papa John pizza but irritating to have a person with no costumer service the pizza was done it less than 10 minutes so clearly not fresh and all I wanted was to add meat to my order who should not have bet ready but she dis not want to help and I just wanted to leave definitely horrible and disappointed
Atmosphere: 1
Food: 1
Service: 1
Mariana Jimenez
I feel bad even saying this because I’ve never had a bad experience from this location, but yesterday I found 2 eyelashes on one my wings. It looks like it could be a cluster of lash extensions. If you’re working with food you should know better.
Atmosphere: 5
Food: 2
Service: 5
MikeNSteph Simm
This place is terrible. Don’t waste your time ordering from here. We placed an online order at 10:30am for a pizza delivery at 12pm. By 1pm the pizza still hadn’t arrived. Called the store and it took 20 minutes of constant calling to get anyone on the phone. When some guy finally answered, he tells me he has to call DoorDash to find out where they are. I asked him to confirm if the pizza has even gone out yet, he says “no, it’s here right next to me.” Unbelievable!!! When I tell him to just cancel my order and refund my money he says it will take 3-5 days to get my money refunded. Horrible service. I will never order from Papa John’s again.
Atmosphere: 1
Food: 1
Service: 1
Maria Bermudez
I had maggots in my food
Atmosphere: 1
Food: 1
Service: 1
Michael Ariza
This is hands down the worst Papa John’s I’ve ever dealt with. The manager is beyond disrespectful — absolutely no professionalism, no care for customers whatsoever. They canceled my order multiple times for no real reason other than pure laziness. It’s obvious they just don’t want to do their jobs. Instead of owning up to it, they act rude and arrogant like it’s your fault for even ordering. Total disgrace to the Papa John’s name. If you’re thinking about ordering from here, don’t waste your time — they’re pathetic.
Atmosphere: 1
Food: 1
Service: 1
Terri Camejo
Ordered a medium pizza for pickup on 4/11. The worst pizza ever! We didn't finish eating it since it was awful. Thin hard crust although original crust was ordered, hardly any sauce, very little cheese, and lots of dry hard pepperoni. Tasted like cardboard with burnt pepperoni. I'm not sure I even got the right size pizza because it had 6 small slices and a medium has 8 slices. It didn't matter because we could barely get through 1. Expensive pizza for what was provided.
Atmosphere: 1
Food: 1
Service: 1
Tony Maul
Couldn’t believe the attitude the manager had, told me to call corporate and I did, based off on these reviews you can tell it’s a daily occurrence. Do not spend your money here.
Atmosphere: 1
Food: 1
Service: 1
Manny Frometa
I want to report this place as this is the 5th time they ruin my order
I will never ever order form this place again
Horrible costumer service, the employees just don’t care
Corporate should get involved
Atmosphere: 1
Food: 1
Service: 1
Marco Perez
Terrible customer service! When you call they just say “hold” en never answer again.
I been going to this place for the last few years and it is good, pizzas are well done, haven't had a complaint other than kidz receiving customers. Other than that I can tell it is good.
Atmosphere: 5
Food: 5
Service: 4
Duliesky Rivera
Very bad customer treatment. Bad service, they don't help you with the language
Ack Ack
Got made fun of while pick up pizza for my appearance, just so I could come home and see meat on my pizza which i ordered a cheese ( am a vegetarian). Went to call and they were closed, never got refund. STAY
Atmosphere: 1
Food: 1
Service: 1
Karen Silvera
I ordered a large pizza with extra sauce, green peppers and onions. They put one pepperoni in each slice of pizza and no extra sauce. Its all bread almost no cheese. The worst pizza ever! I ordered at the papa johns on 137 ave and 159 st in miami, fl
Atmosphere: 2
Food: 1
Service: 1
Tommy Thomas
I got home and garlic butter was all over my car. I called them right away and took pictures. I went right back and they were so rude. The recipe machine was broken and they gave no refund. The customer service was so rude. Be careful with this place.
We ordered a pizza today and was very bad hadn’t had barely any cheese and was dry this is the first time that happened to us at this location in 137 avenues and 160 st sw
Atmosphere: 3
Food: 1
Service: 3
it takes one time to dammage what u build Melly or melody has 0 costumer service i enjoy papa John pizza but irritating to have a person with no costumer service the pizza was done it less than 10 minutes so clearly not fresh and all I wanted was to add meat to my order who should not have bet ready but she dis not want to help and I just wanted to leave definitely horrible and disappointed
Atmosphere: 1
Food: 1
Service: 1
I feel bad even saying this because I’ve never had a bad experience from this location, but yesterday I found 2 eyelashes on one my wings. It looks like it could be a cluster of lash extensions. If you’re working with food you should know better.
Atmosphere: 5
Food: 2
Service: 5
This place is terrible. Don’t waste your time ordering from here. We placed an online order at 10:30am for a pizza delivery at 12pm. By 1pm the pizza still hadn’t arrived. Called the store and it took 20 minutes of constant calling to get anyone on the phone. When some guy finally answered, he tells me he has to call DoorDash to find out where they are. I asked him to confirm if the pizza has even gone out yet, he says “no, it’s here right next to me.” Unbelievable!!! When I tell him to just cancel my order and refund my money he says it will take 3-5 days to get my money refunded. Horrible service. I will never order from Papa John’s again.
Atmosphere: 1
Food: 1
Service: 1
I had maggots in my food
Atmosphere: 1
Food: 1
Service: 1
This is hands down the worst Papa John’s I’ve ever dealt with. The manager is beyond disrespectful — absolutely no professionalism, no care for customers whatsoever. They canceled my order multiple times for no real reason other than pure laziness. It’s obvious they just don’t want to do their jobs. Instead of owning up to it, they act rude and arrogant like it’s your fault for even ordering. Total disgrace to the Papa John’s name. If you’re thinking about ordering from here, don’t waste your time — they’re pathetic.
Atmosphere: 1
Food: 1
Service: 1
Ordered a medium pizza for pickup on 4/11. The worst pizza ever! We didn't finish eating it since it was awful. Thin hard crust although original crust was ordered, hardly any sauce, very little cheese, and lots of dry hard pepperoni. Tasted like cardboard with burnt pepperoni. I'm not sure I even got the right size pizza because it had 6 small slices and a medium has 8 slices. It didn't matter because we could barely get through 1. Expensive pizza for what was provided.
Atmosphere: 1
Food: 1
Service: 1
Couldn’t believe the attitude the manager had, told me to call corporate and I did, based off on these reviews you can tell it’s a daily occurrence. Do not spend your money here.
Atmosphere: 1
Food: 1
Service: 1
I want to report this place as this is the 5th time they ruin my order
I will never ever order form this place again
Horrible costumer service, the employees just don’t care
Corporate should get involved
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service! When you call they just say “hold” en never answer again.
Restaurantji Recommends
I been going to this place for the last few years and it is good, pizzas are well done, haven't had a complaint other than kidz receiving customers. Other than that I can tell it is good.
Atmosphere: 5
Food: 5
Service: 4
Very bad customer treatment. Bad service, they don't help you with the language
Got made fun of while pick up pizza for my appearance, just so I could come home and see meat on my pizza which i ordered a cheese ( am a vegetarian). Went to call and they were closed, never got refund. STAY
Atmosphere: 1
Food: 1
Service: 1
I ordered a large pizza with extra sauce, green peppers and onions. They put one pepperoni in each slice of pizza and no extra sauce. Its all bread almost no cheese. The worst pizza ever! I ordered at the papa johns on 137 ave and 159
st in miami, fl
Atmosphere: 2
Food: 1
Service: 1
I got home and garlic butter was all over my car. I called them right away and took pictures. I went right back and they were so rude. The recipe machine was broken and they gave no refund. The customer service was so rude. Be careful with this place.
Atmosphere: 1
Food: 1
Service: 1
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