Papa Johns Pizza

12798 SW 8th St, Miami
(305) 225-7272

Recent Reviews

Sort by
Bigote Rick

My review was removed because I complained about the Dirty Dinning report by Channel 10 news about this location order shut by State of Florida inspectors that found dead rodent's and rodent droppings all over. Nobody seems to care, from the owner/franchisee and corporate. Rodent's carry disease and plague. Google the report. I will never order from them again.

Atmosphere: 2

Food: 2

Service: 4

Wally B

Hope you like dead rats in your pizza, next time you take a bite out of a pizza from this place realize that it recently had been closed by Health Inspectors because they found multiple dead Rats.. how's that for a pizza place

Atmosphere: 1

Food: 1

Service: 1

Priscilla Buitrago

After waiting for over an hour and a half for our delivery, my mom happened to look outside and our two pizza boxes were sitting in one of our outside chairs. It’s been a rainy day so the boxes got wet and the pizzas look like the box had been thrown around. I checked the pizza tracker and the pizzas had been delivered a little under an hour before we saw them, no one had knocked or bothered to call me. I called and they quickly re did my order to send more but when it arrived, the cheese pizza looked so weird. Honestly don’t understand how you mess up a pizza or just can’t knock on a door but this was so disappointing.

Food: 3

Service: 1

Daniel Arrabalo

Absolutely awful experience. The guy working the register was also making pizzas without gloves, touching the touchscreen, ingredients, and everything else with bare hands — completely unsanitary. I ordered two items, and they only made one. It took 40 minutes during rush hour, and one of the employees was literally outside texting instead of helping.

Inside, they were yelling curse words at each other like we couldn’t understand them. It was loud, unprofessional, and honestly uncomfortable. The manager? Totally part of the mess, just standing by and doing nothing about any of it.

I’ve never seen a Papa John’s run this poorly. Won’t be coming back.

Atmosphere: 1

Food: 3

Service: 1

Luisana Fernandez

I place the order online and after receiving a text that my order was ready I went to the place, I got the wrong order not once’s but twice, the place was full of people waiting for the order they had placed online, and they make me wait more than half and hour.

Atmosphere: 1

Food: 5

Service: 1

DJ

I rarely leave reviews, especially hate leaving negative reviews but I am always disappointed by this location. They never follow instructions :( I usually ask for LIGHT sauce because I do not like saucy pizzas and many times I have received a pizza with normal or MORE than a “normal” amount of sauce. It is specifically an issue with this location because I’ve ordered in other places and had much better luck. But unfortunately this is the one that defaults when I order for delivery.

Atmosphere: 1

Food: 1

Service: 1

Daniela Gonzalez

They put so much sauce on my pizza that when I went to take a bite all the ingredients fell off and got all over my clothes and fannypack. To say I'm upset doesn't even describe what I'm feeling.

jaime santamaria

Its Located in a trailer park, it took 1:30 to get my pizza delivered and n I live in the trailers.
No they don't speak English and pizza was raw with all the onion pilled on top of a few slices barely leaving any room for sauce or cheese. Peperzinni looked like 2 raisens. I guess the 3 dollar tip wasn't good enough.

Atmosphere: 1

Food: 1

Service: 1

Dariena Perez

I had a terrible experience with this Papa John’s location. I placed an order for delivery, and after waiting well past the estimated time, my food showed as delivered but it never arrived. I called the store multiple times, only to have my call abruptly hung up on. When I finally got through, I asked to speak with a manager—only to be told there wasn’t one available. Absolutely unacceptable customer service. If you can’t fulfill orders or handle basic communication, you shouldn’t be in business. I won’t be ordering from here again.

Food: 1

Service: 1

griela22

They left clear paper in the pizza which was melted in the cheese throughout the pizza. I called the manager just to let him know I was not expecting another pizza because at this point no one wanted to even eat pizza. The guy answers and laughs and then left me talking to myself putting me on hold. Never again from papa John’s point period. People have no concern. I hope they don’t expect such low quality and service when they order from somewhere

Atmosphere: 1

Food: 1

Service: 1

Nestor Emad

Gave me the wrong order.
Manager said to throw away order.
Delivery guy brings me correct pizza
and grabs my old box and leaves.
I tried to tell him something. Took off quick.
Pretty much stole a half eaten pizza. Won’t be ordering from this papa John’s.

Atmosphere: 1

Food: 1

Service: 1

Brandon Valdivia

🔌 - They'll make sure you're straight 💯

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizzas Wings, Epic Stuffed Crust Pizza

Hector Manrara

I ordered from the wrong location so I called and tried to cancel the order but it took 30 minutes to get to speak to someone. I got hung up on about 3 or 4 times and went back into the wait. It was a horrible waist of time. I don’t know if they need to hire more people or get more responsible people on their team because getting hung up on is absolutely unacceptable.

Service: 1

Alexander Valdivia

🔌 - They'll make sure you're straight 💯

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizzas Wings, Epic Stuffed Crust Pizza

Alejandro Bermúdez

Good service, fast and efficient. The pizzas have excellent quality. The price is appreciable, it has parking space available. And you have the possibility of placing orders at home.

Parking: There is sufficient space and parking availability

Atmosphere: 5

Food: 5

Service: 5

Loading...