The store manager is awesome but the day I go, an employee there lied to me explaining that they're getting rid of sauces. He refused to sell the sauce bbq sauce that I always get. The store manager is always great but I can go back due his employee today Wednesday 8/20 at 5:20pm. Lost a customer.
Service: 1
Janaina Yanisleydis
There’s a sign outside that they are hiring but when you go inside and ask they say they aren’t so that is for other stores. FYI
Atmosphere: 1
Food: 5
Service: 1
William Rivera
They gave my delivery order to an uber driver that took over 1 hour to deliver my food, so we got cold food that we had to reheat when it got here.
Atmosphere: 2
Food: 2
Service: 1
Rachel Seifert
The reviews don’t lie. Started going to this location in the last year. I tried to give it several chances because it’s so close. In one experience the app was wrong about when the pizza would be ready for pickup. I arrived to the store and they haven’t even started to make the pizza. The customer service was horrendous and staff in the back seemed to be doing nothing. The other experience of ordering delivery was wild too because it took well over an hour and the food was not good at all and cold. Each time the pizzas didn’t even taste like normal Papa John’s pizzas that I’ve been ordering for years from other locations. It’s honestly bad enough that I am now ordering and picking up from other locations farther away to avoid this location.
Atmosphere: 1
Food: 1
Service: 1
Lilah Barreda
my house was 2 miles away and they refused delivery and stopped answering phone calls after that.
Atmosphere: 1
Food: 1
Service: 1
Justin Rocha
The employees here kind of stuck. They are always late when I pick up pizza. Bad attitude.
Atmosphere: 3
Food: 5
Service: 1
Sergio Rivera
I order through the app they use DoorDash that always loses their orders call to complain about it to get a solution and manager argues about saying it not their fault. Well it not mine neither that you guy can complete the order.
Atmosphere: 1
Food: 1
Service: 1
Sidney G
I ordered a pizza & 2 sauces online at approximately 3:45 pm today & paid via my credit card. I have been waiting patiently for more than 2 hours but as of almost 6:30 pm my order has not been delivered. I called your location at SW 88th St. & 137th Ave in Miami Florida which is about a 5 minute drive from my home & the service rep was unable to help me or locate my order. Please cancel this order & issue an immediate refund for the amount charged to my credit card account. Kindly contact me asap with an explanation & hopefully your written apologies.
Nicolas Alegria
Ordered pizza for Valentines Day. They sent someone elses order to my home. When I called back to try to have them correct the issue they told me I had to wait 2hours for delivery of my correct order. That is not right. You do not do that to customers. If you make a mistake you correct it. I will not be ordering from Papa Johns again. They have gone down the drain.
Atmosphere: 1
Food: 1
Service: 1
Victor Lazarus
Excellent pizza. Quick and hot when it was time to pick up
what is this bro? i would’ve returned it, but i was starving. never again.
Irantzu Rodriguez
I placed an order through the app to get a call 20 minutes later to tell me that they do not have thin crust and if I regular. How do you run out of dough is my question??? order had to be canceled, terrible service. Location has gone down in quality and service.
Food: 1
Service: 1
Michael Gomez
The presentation of the food is very poor. These are supposed to be Buffalo wings and they barely have any sauce on them. This is very disappointing.
Food: 2
Service: 3
Melanie Klaskala
Don’t order from here if you’re hungry. It takes 1 hr 15 mins at least. Don’t expect it to change either. I learned my lesson today and will order from dominos now on
Raul Ramos
They couldn't find me on the map, I work 7 minutes away. Guy was frustrated and didn't like having to bother with me, groaned as he asked me about pizza toppings. Didn't explain the deal was two large [ONE Topping] pizzas. Had to figure that out myself.
The store manager is awesome but the day I go, an employee there lied to me explaining that they're getting rid of sauces. He refused to sell the sauce bbq sauce that I always get. The store manager is always great but I can go back due his employee today Wednesday 8/20 at 5:20pm. Lost a customer.
Service: 1
There’s a sign outside that they are hiring but when you go inside and ask they say they aren’t so that is for other stores. FYI
Atmosphere: 1
Food: 5
Service: 1
They gave my delivery order to an uber driver that took over 1 hour to deliver my food, so we got cold food that we had to reheat when it got here.
Atmosphere: 2
Food: 2
Service: 1
The reviews don’t lie. Started going to this location in the last year. I tried to give it several chances because it’s so close. In one experience the app was wrong about when the pizza would be ready for pickup. I arrived to the store and they haven’t even started to make the pizza. The customer service was horrendous and staff in the back seemed to be doing nothing. The other experience of ordering delivery was wild too because it took well over an hour and the food was not good at all and cold. Each time the pizzas didn’t even taste like normal Papa John’s pizzas that I’ve been ordering for years from other locations. It’s honestly bad enough that I am now ordering and picking up from other locations farther away to avoid this location.
Atmosphere: 1
Food: 1
Service: 1
my house was 2 miles away and they refused delivery and stopped answering phone calls after that.
Atmosphere: 1
Food: 1
Service: 1
The employees here kind of stuck. They are always late when I pick up pizza. Bad attitude.
Atmosphere: 3
Food: 5
Service: 1
I order through the app they use DoorDash that always loses their orders call to complain about it to get a solution and manager argues about saying it not their fault. Well it not mine neither that you guy can complete the order.
Atmosphere: 1
Food: 1
Service: 1
I ordered a pizza & 2 sauces online at approximately 3:45 pm today & paid via my credit card. I have been waiting patiently for more than 2 hours but as of almost 6:30 pm my order has not been delivered. I called your location at SW 88th St. & 137th Ave in Miami Florida which is about a 5 minute drive from my home & the service rep was unable to help me or locate my order. Please cancel this order & issue an immediate refund for the amount charged to my credit card account. Kindly contact me asap with an explanation & hopefully your written apologies.
Ordered pizza for Valentines Day. They sent someone elses order to my home. When I called back to try to have them correct the issue they told me I had to wait 2hours for delivery of my correct order. That is not right. You do not do that to customers. If you make a mistake you correct it. I will not be ordering from Papa Johns again. They have gone down the drain.
Atmosphere: 1
Food: 1
Service: 1
Excellent pizza. Quick and hot when it was time to pick up
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
what is this bro? i would’ve returned it, but i was starving. never again.
I placed an order through the app to get a call 20 minutes later to tell me that they do not have thin crust and if I regular. How do you run out of dough is my question??? order had to be canceled, terrible service. Location has gone down in quality and service.
Food: 1
Service: 1
The presentation of the food is very poor. These are supposed to be Buffalo wings and they barely have any sauce on them. This is very disappointing.
Food: 2
Service: 3
Don’t order from here if you’re hungry. It takes 1 hr 15 mins at least. Don’t expect it to change either. I learned my lesson today and will order from dominos now on
They couldn't find me on the map, I work 7 minutes away. Guy was frustrated and didn't like having to bother with me, groaned as he asked me about pizza toppings. Didn't explain the deal was two large [ONE Topping] pizzas. Had to figure that out myself.
Atmosphere: 2
Food: 3
Service: 2
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