Wrong ingredients on pizza and didn’t follow directions given on online order. Staff doesn’t seem to care. Will try another location.
Fabio Ruggiero
If you Door Dash or Uber watch out for this PapaJohn’s driver, he will deliver your order and when you arrive the store manager and employee will tell you it being delivered, like they don’t know anything!!! Bad management and very unprofessional service.
Atmosphere: 1
Food: 1
Val
We ordered our pizza, online, on a Friday night, and it took 2 hours to receive it. I called to find out why it showed that drivers were there to pick my order, and then they would disappear, but they would pick up the phone, put it on hold, and never pick it up again. The pizza did not taste like the Papa Johns I have been used to, either. It will be a long time before I order from there again, if I order again!
Food: 3
Service: 1
Roy Ochoa
I’m really disappointed with this order from Papa John’s. This was supposed to be a half ham, half mushroom pizza, but as you can see in the photos, the toppings are basically thrown on the very edges by the crust and not spread across the slices at all. The middle of the pizza is almost completely plain cheese, which is not what I paid for.
When you order a half-and-half pizza, you expect each side to actually have its toppings spread evenly — not clumped awkwardly around the outside. It feels careless and lazy, and honestly ruins the whole point of ordering a split pizza.
This is not the quality or attention to detail I expect from Papa John’s. Definitely a disappointing experience.
Jessica Estefan
Placed an order on the app. Picked up order. Realized I Was given the incorrect order when I got home. Called and spoke with manager who Offered to correct the order for free and said I could keep the wrong order and pick up the new pizza. Received a call back five minutes later From the manager saying that, unfortunately, I have to return the pizza which I had already eaten a couple of slices of. At this point, I really did not want to go pick up the pizza that they had offered In place of the wrong pizza that was provided. I asked for half of the money to be credited to my account To reflect the correct pizza that I was given And the manager refused. If I could give him zero stars, I would. I will never order from them again
Atmosphere: 1
Food: 1
Service: 1
Christopher
Rude employees working at 11pm . Literally making fun of customers
Atmosphere: 1
Food: 4
Service: 1
PJ Ownsalot
The pizza was very bad, the sweet dough was hard as if it had been frozen, I will never order a pizza from Papa John again.
Jose R Blazquez
Be prepared to wait an extra hour.This place don’t have enough people working and all order go out late.
Atmosphere: 1
Food: 1
Service: 1
Esteban Alfaro llanes
They can never get my order right. It's was a special garlic large with no garlic.
Jason Garcia
Worst papa John’s ever. Employees need to have customer service and acknowledge their customers when they walk in the door. Writing this review as I am standing in the front still waiting to be acknowledged. I have been standing here for 10 minutes and every single employee has looked at me in the eyes and has not said one word. All just for a simple order I placed online for pickup. No matter how busy they are they should atleast show communication. Awful service never coming again. Manger needs to be fired for not properly training the employees correctly.
Food was horrible. Pizza was sloppily put together lopsided and tasted off. The wings tasted old and musky. Last time I said would be the last time and this is what I get for giving them another chance. Save your money. Papa John's is nothing like what it used to be. Shame.
Food: 1
Service: 1
Niurka Lopez
I have been waiting for a delivery for 2 hours and you call and no one answers. It is a lack of respect and my daughter paid for the delivery. There is no respect for the customers.
Atmosphere: 1
Food: 1
Service: 1
Ines Bello
Very bad
Julio Lizardo (Lizardman)
Very sub-par. They're stingy on toppings and in my last couple of orders my pizza came flat (no yeast it seems) so they don't tend to taste very good. My latest order was my last straw, they forgot an order of wings and I was on hold for almost an hour. I could tell someone was just putting me back on hold. They even picked up part way through, barely gave me enough time to tell them they messed up my order and put me back on hold.
Atmosphere: 2
Food: 2
Service: 2
Danny
Ordered 2 pizzas. For the email that my pizzas were ready. Went to pick them up. Only 1 pizza was ready. That “forgot” to make my other pizza. Whoever is running this location has no clue what they’re doing.
Wrong ingredients on pizza and didn’t follow directions given on online order. Staff doesn’t seem to care. Will try another location.
If you Door Dash or Uber watch out for this PapaJohn’s driver, he will deliver your order and when you arrive the store manager and employee will tell you it being delivered, like they don’t know anything!!! Bad management and very unprofessional service.
Atmosphere: 1
Food: 1
We ordered our pizza, online, on a Friday night, and it took 2 hours to receive it. I called to find out why it showed that drivers were there to pick my order, and then they would disappear, but they would pick up the phone, put it on hold, and never pick it up again. The pizza did not taste like the Papa Johns I have been used to, either. It will be a long time before I order from there again, if I order again!
Food: 3
Service: 1
I’m really disappointed with this order from Papa John’s. This was supposed to be a half ham, half mushroom pizza, but as you can see in the photos, the toppings are basically thrown on the very edges by the crust and not spread across the slices at all. The middle of the pizza is almost completely plain cheese, which is not what I paid for.
When you order a half-and-half pizza, you expect each side to actually have its toppings spread evenly — not clumped awkwardly around the outside. It feels careless and lazy, and honestly ruins the whole point of ordering a split pizza.
This is not the quality or attention to detail I expect from Papa John’s. Definitely a disappointing experience.
Placed an order on the app. Picked up order. Realized I Was given the incorrect order when I got home. Called and spoke with manager who
Offered to correct the order for free and said I could keep the wrong order and pick up the new pizza. Received a call back five minutes later From the manager saying that, unfortunately, I have to return the pizza which I had already eaten a couple of slices of. At this point, I really did not want to go pick up the pizza that they had offered In place of the wrong pizza that was provided. I asked for half of the money to be credited to my account To reflect the correct pizza that I was given And the manager refused. If I could give him zero stars, I would. I will never order from them again
Atmosphere: 1
Food: 1
Service: 1
Rude employees working at 11pm . Literally making fun of customers
Atmosphere: 1
Food: 4
Service: 1
The pizza was very bad, the sweet dough was hard as if it had been frozen, I will never order a pizza from Papa John again.
Be prepared to wait an extra hour.This place don’t have enough people working and all order go out late.
Atmosphere: 1
Food: 1
Service: 1
They can never get my order right. It's was a special garlic large with no garlic.
Worst papa John’s ever. Employees need to have customer service and acknowledge their customers when they walk in the door. Writing this review as I am standing in the front still waiting to be acknowledged. I have been standing here for 10 minutes and every single employee has looked at me in the eyes and has not said one word. All just for a simple order I placed online for pickup. No matter how busy they are they should atleast show communication. Awful service never coming again. Manger needs to be fired for not properly training the employees correctly.
Restaurantji Recommends
Food was horrible. Pizza was sloppily put together lopsided and tasted off. The wings tasted old and musky. Last time I said would be the last time and this is what I get for giving them another chance. Save your money. Papa John's is nothing like what it used to be. Shame.
Food: 1
Service: 1
I have been waiting for a delivery for 2 hours and you call and no one answers. It is a lack of respect and my daughter paid for the delivery. There is no respect for the customers.
Atmosphere: 1
Food: 1
Service: 1
Very bad
Very sub-par. They're stingy on toppings and in my last couple of orders my pizza came flat (no yeast it seems) so they don't tend to taste very good. My latest order was my last straw, they forgot an order of wings and I was on hold for almost an hour. I could tell someone was just putting me back on hold. They even picked up part way through, barely gave me enough time to tell them they messed up my order and put me back on hold.
Atmosphere: 2
Food: 2
Service: 2
Ordered 2 pizzas. For the email that my pizzas were ready. Went to pick them up. Only 1 pizza was ready. That “forgot” to make my other pizza. Whoever is running this location has no clue what they’re doing.
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