Placed an order on the app. Picked up order. Realized I Was given the incorrect order when I got home. Called and spoke with manager who Offered to correct the order for free and said I could keep the wrong order and pick up the new pizza. Received a call back five minutes later From the manager saying that, unfortunately, I have to return the pizza which I had already eaten a couple of slices of. At this point, I really did not want to go pick up the pizza that they had offered In place of the wrong pizza that was provided. I asked for half of the money to be credited to my account To reflect the correct pizza that I was given And the manager refused. If I could give him zero stars, I would. I will never order from them again
Atmosphere: 1
Food: 1
Service: 1
Christopher
Rude employees working at 11pm . Literally making fun of customers
Atmosphere: 1
Food: 4
Service: 1
PJ Ownsalot
The pizza was very bad, the sweet dough was hard as if it had been frozen, I will never order a pizza from Papa John again.
Jose R Blazquez
Be prepared to wait an extra hour.This place don’t have enough people working and all order go out late.
Atmosphere: 1
Food: 1
Service: 1
Esteban Alfaro llanes
They can never get my order right. It's was a special garlic large with no garlic.
Jason Garcia
Worst papa John’s ever. Employees need to have customer service and acknowledge their customers when they walk in the door. Writing this review as I am standing in the front still waiting to be acknowledged. I have been standing here for 10 minutes and every single employee has looked at me in the eyes and has not said one word. All just for a simple order I placed online for pickup. No matter how busy they are they should atleast show communication. Awful service never coming again. Manger needs to be fired for not properly training the employees correctly.
Tony S.
Food was horrible. Pizza was sloppily put together lopsided and tasted off. The wings tasted old and musky. Last time I said would be the last time and this is what I get for giving them another chance. Save your money. Papa John's is nothing like what it used to be. Shame.
Food: 1
Service: 1
Niurka Lopez
I have been waiting for a delivery for 2 hours and you call and no one answers. It is a lack of respect and my daughter paid for the delivery. There is no respect for the customers.
Atmosphere: 1
Food: 1
Service: 1
Ines Bello
Very bad
Julio Lizardo (Lizardman)
Very sub-par. They're stingy on toppings and in my last couple of orders my pizza came flat (no yeast it seems) so they don't tend to taste very good. My latest order was my last straw, they forgot an order of wings and I was on hold for almost an hour. I could tell someone was just putting me back on hold. They even picked up part way through, barely gave me enough time to tell them they messed up my order and put me back on hold.
Ordered 2 pizzas. For the email that my pizzas were ready. Went to pick them up. Only 1 pizza was ready. That “forgot” to make my other pizza. Whoever is running this location has no clue what they’re doing.
Yandro Hernandez
Waiting times are excessive and the service is terrible.
Atmosphere: 1
Food: 3
Service: 1
Charles Seara
These guys don't answer the phone, I suggest supporting local small businesses. God forbid you have to call them.
Atmosphere: 1
Food: 5
Service: 1
CHAFIC GREIGE
This place has deteriorated a lot in service and quality, is going downhill... I placed an order for takeout at this location, got the confirmation that my order was ready to pickup, showed up almost 15 minutes later and my order was nowhere to be found, they asked me to wait and rushed to start preparing my pizza, while waiting I witness another customer bringing a pizza back because it was not the right order, he asked for his money back and left, I saw the front guy take the pizza back and put it on the rack where all the other pizzas are, 15 minutes later I'm still waiting on my order, fully paid and already an hour late, I complaint and they offered to give me an extra pizza for the inconvenience, you guessed right, they tried to give me the pizza that the other guy returned, immediately I told him I was not accepting food that someone else returned, they did not offered any other compensation for my troubles, the old returned pizza was back at the rack with all the other pizzas waiting for another victim, that returned pizza belong to the trash for sanitary reasons. I left with my order, when I got home I noticed they prepared my order with thin crust instead regular like I ordered, they used thin crust so it will cook faster since my order was already late, they have no concern for the customer, no organization, no sanitation, attitude and obviously they don't care for their customers, so I'll be bringing my business someplace else.
Atmosphere: 1
Food: 1
Service: 1
Nogmary Cordero
I recommend the pineapple pizza with black olives and anchovies. Also the pepperoni ones. Good size and tasty dough.
Placed an order on the app. Picked up order. Realized I Was given the incorrect order when I got home. Called and spoke with manager who
Offered to correct the order for free and said I could keep the wrong order and pick up the new pizza. Received a call back five minutes later From the manager saying that, unfortunately, I have to return the pizza which I had already eaten a couple of slices of. At this point, I really did not want to go pick up the pizza that they had offered In place of the wrong pizza that was provided. I asked for half of the money to be credited to my account To reflect the correct pizza that I was given And the manager refused. If I could give him zero stars, I would. I will never order from them again
Atmosphere: 1
Food: 1
Service: 1
Rude employees working at 11pm . Literally making fun of customers
Atmosphere: 1
Food: 4
Service: 1
The pizza was very bad, the sweet dough was hard as if it had been frozen, I will never order a pizza from Papa John again.
Be prepared to wait an extra hour.This place don’t have enough people working and all order go out late.
Atmosphere: 1
Food: 1
Service: 1
They can never get my order right. It's was a special garlic large with no garlic.
Worst papa John’s ever. Employees need to have customer service and acknowledge their customers when they walk in the door. Writing this review as I am standing in the front still waiting to be acknowledged. I have been standing here for 10 minutes and every single employee has looked at me in the eyes and has not said one word. All just for a simple order I placed online for pickup. No matter how busy they are they should atleast show communication. Awful service never coming again. Manger needs to be fired for not properly training the employees correctly.
Food was horrible. Pizza was sloppily put together lopsided and tasted off. The wings tasted old and musky. Last time I said would be the last time and this is what I get for giving them another chance. Save your money. Papa John's is nothing like what it used to be. Shame.
Food: 1
Service: 1
I have been waiting for a delivery for 2 hours and you call and no one answers. It is a lack of respect and my daughter paid for the delivery. There is no respect for the customers.
Atmosphere: 1
Food: 1
Service: 1
Very bad
Very sub-par. They're stingy on toppings and in my last couple of orders my pizza came flat (no yeast it seems) so they don't tend to taste very good. My latest order was my last straw, they forgot an order of wings and I was on hold for almost an hour. I could tell someone was just putting me back on hold. They even picked up part way through, barely gave me enough time to tell them they messed up my order and put me back on hold.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Ordered 2 pizzas. For the email that my pizzas were ready. Went to pick them up. Only 1 pizza was ready. That “forgot” to make my other pizza. Whoever is running this location has no clue what they’re doing.
Waiting times are excessive and the service is terrible.
Atmosphere: 1
Food: 3
Service: 1
These guys don't answer the phone, I suggest supporting local small businesses. God forbid you have to call them.
Atmosphere: 1
Food: 5
Service: 1
This place has deteriorated a lot in service and quality, is going downhill... I placed an order for takeout at this location, got the confirmation that my order was ready to pickup, showed up almost 15 minutes later and my order was nowhere to be found, they asked me to wait and rushed to start preparing my pizza, while waiting I witness another customer bringing a pizza back because it was not the right order, he asked for his money back and left, I saw the front guy take the pizza back and put it on the rack where all the other pizzas are, 15 minutes later I'm still waiting on my order, fully paid and already an hour late, I complaint and they offered to give me an extra pizza for the inconvenience, you guessed right, they tried to give me the pizza that the other guy returned, immediately I told him I was not accepting food that someone else returned, they did not offered any other compensation for my troubles, the old returned pizza was back at the rack with all the other pizzas waiting for another victim, that returned pizza belong to the trash for sanitary reasons. I left with my order, when I got home I noticed they prepared my order with thin crust instead regular like I ordered, they used thin crust so it will cook faster since my order was already late, they have no concern for the customer, no organization, no sanitation, attitude and obviously they don't care for their customers, so I'll be bringing my business someplace else.
Atmosphere: 1
Food: 1
Service: 1
I recommend the pineapple pizza with black olives and anchovies. Also the pepperoni ones. Good size and tasty dough.
Atmosphere: 3
Food: 5
Service: 4
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